Troubleshooting a Serial I/O Device
71
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the appliance.
2.
Power down all attached USB devices and disconnect them from the appliance.
3.
Restart the appliance and, if your keyboard is functioning, enter the System
Setup Program. Verify that all USB ports are enabled.
If your keyboard is not functioning, you can also use remote access.
4.
Reconnect and power on each USB device one at a time.
5.
If a device causes the same problem, power down the device, replace the USB
cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see
Troubleshooting a Serial I/O Device
To troubleshoot a serial I/O device:
1.
Power off the appliance, including any attached peripherals, and disconnect the
appliance from the electrical outlet.
2.
Swap the serial interface cable with another working cable, and power on the
appliance and the serial device.
If the problem is resolved, replace the interface cable.
3.
Power off the appliance and the serial device, and swap the device with a
comparable device.
4.
Power on the appliance and the serial device.
If the problem is resolved, replace the serial device.
If the problem persists, see
Troubleshooting a NIC
To troubleshoot a NIC:
1.
Run the appropriate online diagnostic test.
2.
Restart the appliance and check for any system messages pertaining to the NIC
controller.
3.
Check the appropriate indicator on the NIC connector. See
❍
If the link indicator does not light, check all cable connections.
❍
If the activity indicator does not light, the network driver files might be
damaged or missing.
❍
Use another connector on the switch or hub.
If you are using a NIC card instead of an embedded NIC, see the
documentation for the NIC card.
Summary of Contents for RazorSafe 700
Page 10: ...4 Preface ...
Page 32: ...About Your Appliance 26 1 ...
Page 96: ...Jumpers and Connectors 90 B ...
