FrameMaker Ver.5.5E(PC) EP3000/EP3010 TROUBLESHOOTING
98.08.06
T-20
Copier Paper Take-Up Misfeed Troubleshooting Procedure
Symptom
Step
Check Item
Result
Action
•
Paper is not
taken up at all.
•
Paper is station-
ary before the
Paper Take-Up
Sensor.
1
Does the paper being used
meet product specifications?
NO
Instruct the user to use the
paper that meets product
specifications.
2
Is the paper curled, waved or
damp?
YES
Change the paper. Instruct the
user in how to store the paper.
3
Is the Trailing Edge Stop or
Edge Guide in good position?
NO
Position the Edge Stop and
Guide to meet the paper size.
4
Are the Paper Take-Up Roll
and Separator Roll deformed,
worn, or dirty with paper dust?
YES
Clean or replace the Paper
Take-Up Roll and/or Separator
Roll.
5
Is the Paper Take-Up Motor
(M11, M12) turning when the
Start key is pressed?
NO
Check the Motor for overload.
6
Run the “Controller/Board
Check”. Is either of the mal-
function codes C0329, C032A
displayed?
YES Replace PWB-A.
NO
Replace M11, M12 or PWB-C.
Paper is station-
ary at the Vertical
Transport Section.
1
Are the Vertical Transport Roll-
ers deformed, worn or dirty
with paper dust?
YES
Clean or replace the Vertical
Transport Rollers.
2
Does PC64 operate properly?
Using the IC Port Data Check
function, make an input port
check on PWB-A (IC3A)
APB6.
NO
Check the PC64 actuator for
operation and, if it is okay,
change PC64.
3
Does PC55 operate properly?
Using the IC Port Data Check
function, make an input port
check on PWB-A (IC3A)
APB3.
NO
Check the PC55 actuator for
operation and, if it is okay,
change PC55.
4
Does PC56 operate properly?
Using the IC Port Data Check
function, make an input port
check on PWB-A (IC3A)
APB4.
NO
Check the PC56 actuator for
operation and, if it is okay,
change PC56.
5
Does PC51 operate properly?
Using the IC Port Data Check
function, make an input port
check on PWB-A (IC5A)
BPB6.
YES Replace PWB-A.
NO
Check the PC51 actuator and,
if it is okay, change PC51.
Paper is station-
ary at the Trans-
port Roller.
1
Does CL2 operate properly?
Using the IC Port Data Check
function, set the data of PWB-
A (IC4A) BPA3 to “0”.
YES
Check the drive transmission
path.
2
Run the “Controller Board
Check”. Is the malfunction
code “C0320” displayed?
YES Replace PWB-A.
NO
Replace CL2.