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MINOLTA-QMS ENord magicolor 3100, User Manual

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MINOLTA-QMS ENord magicolor 3100 User Manual Download Page 85

Solving Problems 

79

Solving Problems

Media Jams and Media Transport Problems

5

"

Frequent jams in any area indicate that area should be checked, 
repaired, or cleaned. Repeated jams may also happen if you’re using 
unsupported print media.

Symptom Cause

Solution

Several 
sheets go 
through 
the printer 
together.

The front edges of 
the media are not 
even.

Remove the media and even up the front 
edges, then reload it.

The media is moist 
from humidity.

Remove the moist media and replace it with 
new, dry media.

Too much static 
electricity is present.

Do not fan large quantities of transparency 
media.

Printer 
pulls 
media 
from the 
wrong tray.

Selected tray is out of 
media, and tray 
chaining is activated.

Choose Off in the Operator Control/Chain 
Inpubins menu. Load media in the correct 
tray.

Printer has not 
recognized a custom 
size in the MPT tray 
and pulls the media 
from the upper tray.

Set Custom Size in the Operator Control/
Multipurpose Sz menu.

Media jam 
message 
stays on.

Front cover needs to 
be opened and 
closed again to reset 
the printer.

Open and close the printer’s front cover 
again. 

Some media remains 
jammed in the printer.

Recheck the paper path and make sure you 
have removed all of the media jams.

ENord- Istedgade 37A - 9000 Aalborg - telefon 96333500

Summary of Contents for ENord magicolor 3100

Page 1: ...magicolor 3100 User s Guide 1800658 001C ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 2: ...t nor transferred to any other media or language without written permission of MINOLTA QMS Inc Notice MINOLTA QMS Inc reserves the right to make changes to this guide and to the equipment described herein without notice Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions However MINOLTA QMS Inc makes no warranty of any kind including but not limited to...

Page 3: ...7 Replacing the Imaging Unit 12 Replacing a Toner Cartridge 16 Replacing the Transfer Unit 21 2 Using Media 23 Introduction 24 Media Storage and Handling 25 General Notes about Media 28 Media Trays 28 Media Sizes and Print Area 29 Page Margins 30 Image Alignment 31 Output Tray 31 Media 32 Plain Paper 34 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 4: ...ng a Status Page 64 PDF File Printing 65 Adjusting Memory Clients for PDF Printing 65 Printing Preformatted Files Using Crownview 65 Troubleshooting PDF Direct Printing from CrownView 65 Preventing Media Jams 66 Automatic Jam Recovery 67 Understanding the Media Path 67 Understanding Media Jam Status Messages 68 Clearing Media Jams 69 Media Jam Duplex 70 Media Jam Feed 71 Media Jam Fuser 75 Media J...

Page 5: ...installation instructions included with the SC 215 129 SCSI Interface 129 Internal IDE Hard Disk Drive 132 Time of Day Clock 134 Tray Cover 137 6 Color Printing 139 Introduction 140 Color Registration 140 PRISMLASER Technology 142 Color Management and Control 142 MINOLTA QMS QCOLOR Technology 142 Further Information 143 7 Storage Deinstallation Shipping and Packing 145 Storing the Printer 146 Dein...

Page 6: ...177 PostScript Emulation Command 177 CCITT Groups 3 and 4 Commands 177 Document Formatting 178 Job and Subjob Boundary Commands 178 LN03 Plus Commands Optional Emulation Required 178 CALS Commands Optional Emulation Required 179 TIFF Commands Optional Emulation Required 179 Menus 179 Configuration Chart Conventions 179 Security Menu 179 Operator Control Menu 180 Administration Menu 181 Administrat...

Page 7: ...1 Replacing Consumables ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 8: ...ics in CrownView and on the consum ables statistics page Operator Control Consumables Print Statistics The numbers on the startup page refer to number of sheets faces printed during the lifetime of the printer Item Page What is a consumable page 2 What is a plane page 2 What is the life expectancy of consumables page 3 How do I order consumables page 5 Where can I get more information page 6 How d...

Page 9: ...media type page size and content of material printed for example text or graphics Attention Failure to follow instructions as outlined in this manual could void your warranty Use of consumables not manufactured by MINOLTA QMS or use of non supported print media may cause damage to your printer and void your warranty If MINOLTA QMS printer failure or damage is found to be directly attributable to t...

Page 10: ...er s at the same time Toner cartridge COLOR TONER EMPTY displays in the message window See How do I replace a toner cartridge on page 17 After replacing the toner cartridge reset the statistics on the control panel Operator Control Consumables Item Replaced Color Toner menu Transfer unit REPLACE TRANSFER UNIT displays in the message window See Replacing the Transfer Unit on page 21 After replacing...

Page 11: ...tes The imaging unit life is dependent on the average number of pages or the toner coverage whichever comes first For example if you print four page simplex jobs at 5 coverage the maximum is 30 000 pages If you print four page simplex jobs and your black or any color toner has exceeded a total of 35 coverage your maximum is 15 000 pages The highest coverage of color will lead the life of the imagi...

Page 12: ...or Control Consumables Print Statistics menu on the control panel or use the CrownView printer web page For further information about the consumables statistics page and replacement menus refer to the CrownBooks in PDF on the Software Utilities CD ROM Consumables for your printer are available from your local vendor or Q SHOP www q shop com If you need more assistance information can be found at w...

Page 13: ...nungsgefahr besteht Bitte lassen Sie die Fixiereinheit einige Zeit abühlen bevor Sie diese berühren How do I replace the fuser unit 1 Turn the printer off c 2 Open the front cover button A d e 3 Open the imaging unit cover The fuser fuses the toner onto the media Replace the fuser unit fuser and media feed rollers when the control panel displays the message REPLACE FUSER UNIT A ENord Istedgade 37A...

Page 14: ...nit 8 4 Close the front cover 5 Open the front cover button B c d 6 Unlock the fuser unit by sliding the two side locks forward 7 Lift up both levers of the fuser unit B 1 2 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 15: ... c grip the fuser unit by the levers align it with the slots in the printer and slowly lower it d 10 Completely push down both levers of the fuser unit 11 Lock the fuser unit by sliding the two side locks backwards 12 Close the covers c d 13 Continue with the media feed roller s replacement How do I replace the media feed roller s below 1 1 2 2 1 1 ENord Istedgade 37A 9000 Aalborg telefon 96333500...

Page 16: ...feed rollers feed media from the media tray s into the printer When the media feed rollers deteriorate media may not feed correctly from the media tray resulting in media jams Replace the media feed roller in each 500 sheet media tray each time you replace the fuser unit Three media feed rollers are included with the fuser unit If you do not have a high capacity input feeder HCIF two of the roller...

Page 17: ... both hands align it with the opening in the printer and gently insert it 7 Push the media tray completely back into the printer d 8 If you have a high capacity input feeder HCIF repeat steps 1 8 for each media tray 9 Turn the printer on e 10 For both the fuser and the media feed rollers in the Operator Control Consumables Item Replaced Fuser menu choose Yes to reset the consumables usage monitori...

Page 18: ...e fuser can become extremely hot and cause severe burns Make sure the printer is cool before handling it ACHTUNG Die Fixiereinheit kann sehr heiß werden so daß Verbrennungsgefahr besteht Bitte lassen Sie die Fixiereinheit einige Zeit abühlen bevor Sie diese berühren The imaging unit contains 4 OPCs Optical Photo Conductors 4 developers and an imaging unit transjnfer roller that forms the image tha...

Page 19: ... Remove the used imaging unit WARNING Dispose of the used imaging unit according to your local regulations Do not dispose of it by burning ACHTUNG Entsorgen Sie die Belichtungseinheit keinesfalls durch Verbrennen sondern ordnungsgemäß entsprechend den lokalen Bestimmungen A ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 20: ... be able to see the circle imprinted on the end the imaging unit must be replaced 7 Carefully remove the protective cover 5 We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer 8 Gently guide the imaging unit straight into the printer following the arrows on the printer to seat the pins Attention You can damage the unit if it is not aligned co...

Page 21: ...e the covers c d 11 Turn on the printer 5 You do not need to reset the consumables usage monitor ing system when you replace an imaging unit After approximately 6 minutes warmup assuming normal temperature and humidity your printer prints a startup page and displays IDLE on the message window This 6 minute warmup only happens when a new imaging unit has been installed Normal time to warm up is app...

Page 22: ...ze pages at the percent coverage stated other factors will also affect toner life Coverage Black Yellow Magenta or Cyan 5 8 500 6 000 10 4 250 3 000 15 2 853 2 000 20 2 125 1 500 25 1 700 1 200 30 1 417 1 000 35 1 214 857 40 1 063 750 45 944 667 50 850 600 55 733 545 60 706 500 65 657 462 70 607 429 75 567 400 80 531 375 85 500 353 Characters and images are created in your laser printer through a ...

Page 23: ... The maximum storage temperature is 95 F 35 C and the maximum storage humidity is 80 without condensation If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during storage Do not store cartridges on their ends or turn them upside down the toner inside ...

Page 24: ... und einen Artzt aufsuchen MSDS Informationen Material Safety Data Sheets Datenblätter zur Materialsicherheit finden Sie im Internet unter www minolta qms com klicken Sie auf Online Help and Drivers 1 Check the message display to see which color toner is out 2 Remove the top cover 3 Gently rotate the toner levers to the unlocked backward position 4 Remove the empty toner cartridge Place the used c...

Page 25: ...ored label that corresponds to a colored label to the left of the cartridge slots Always install the toner cartridge in the slot with a label of the same color 6 Holding the cartridge with both hands gently shake it seven or eight times to distribute the toner 5 The toner cartridge should be shaken only at this point before installation and removal of the toner seal in step 9 7 Align the toner car...

Page 26: ...ical Support Refer to the Service Support Guide for the office nearest you 10 Replace the top cover 11 In the Operator Control Consumables Item Replaced Color Toner Color signifies black K cyan C magenta M or yellow Y menu choose Yes to reset the consumables usage monitoring system 5 You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring 12 After ...

Page 27: ...covered by the product warranty If you need more room to work in open the imaging unit cover 3 Grip the tabs at both ends of the transfer cartridge c and gently lift it d out of the printer Attention Lift the roller carefully to prevent toner from spilling out 4 Unpack a new transfer cartridge and insert the knobs on both ends of the cartridge into the U shaped guides inside the printer The transf...

Page 28: ...g unit cover close it c 7 Close the front cover d 8 Turn on the printer e 9 In the Operator Control Consumables Item Replaced Transfer Unit menu choose Yes to reset the consumables usage monitoring system 5 You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring 2 1 3 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 29: ...2 Using Media ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 30: ...ence between a nonprintable and nonguaranteed area page 30 Print Quality Why have different print qualities page 32 Which print quality is the best page 33 How do I select the print quality page 34 Media Types What are the media types supported page 33 What is the difference between glossy plain paper media type glossy thick 1 media type and glossy or coated stock page 34 How do I select the media...

Page 31: ...media against other objects or placed in an upright position Before purchasing a large quantity or special media do a trial printing with the same media and check print quality What should I watch out for when handling media Attention Do not use the media types listed below These could cause poor print quality media jams or damage to the printer Do not use media that is Coated with a processed sur...

Page 32: ...ched with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Use media that is Suitable for plain paper laser printers such as standard or recycled office paper What should I watch out for when loading envelopes Do not use envelopes that have Sticky flaps Tape seals metal clasps paper clips fasteners or peel off strips for sealing Transparent windows...

Page 33: ...tcards that are Coated Warped Designed for inkjet printers Multicolored Preprinted or multicolored may result in printer jamming Use postcards that are Japanese Post Office standard postcards 3 9 x 5 8 100 x 148 mm recommended for laser printers What should I watch out for when loading transparencies Attention Use only the MINOLTA QMS approved transparencies Check www minolta qms com support click...

Page 34: ...e of the media If you can t remember which side of the media to print on remove the media from the tray rotate the stack 180 turn the stack over and then place it back in the tray Attention Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly Media Trays Tray Location Media Tray Sheet Capacity for Letter A4 sized Media Upper Upper standard tray T...

Page 35: ... Paper M No Executive 7 3x10 5 184 0x267 0 U M H Yes Folio 8 5x13 0 215 9x330 2 U M H Yes Interna tional DL Envelope 4 3x8 7 110 0x220 0 Envelope M No Japanese Postcard 3 9x5 8 100 0x148 0 Postcard M No Kai 16 7 3 x 10 2 185 x 260 M Yes Kai 32 5 1 X 7 2 130 X 185 M Yes Legal 8 5x14 0 215 9x355 6 U M H Yes Letter 8 5x11 0 215 9x279 4 U M H Yes Letter Transp 8 5x11 0 215 9x279 4 Transparency U M H N...

Page 36: ... on top of the printer What is the difference between a nonprintable and nonguaranteed area There is a 0 157 inch 4 mm nonprintable border for all edges on all media sizes and types Only envelopes have a nonguaranteed area 5 Print orientation is determined by your application Varies with envelope type Page Margins Margins are set through your application Some applications allow you to set custom p...

Page 37: ...mage Alignment menu Use the PostScript translate and scale operators to reduce image size and change its placement on the page requires PostScript programming knowledge Output Tray The single face down output tray has a capacity of 250 sheets of 20 lb 75 g m2 bond paper It is possible to use the combination of upper multipurpose and HCIF trays to load up to 1 600 sheets of media but don t forget t...

Page 38: ...k Mode if special media is not selected in both the driver and from the printer s control panel the printer uses plain paper settings Select print quality to control the speed of printing the fuser temperature and the amount of toner gloss Select the media type Why have different print qualities The specific print quality that is best depends upon your particular needs for example you can control ...

Page 39: ...ed Media Type Selection Duplexing Supported Weight Plain Paper Yes 16 24 lb bond 60 90 g m Glossy Plain the image is glossy not the media Thick 1 plain media Yes 76 99 g m Thick 1 glossy stock media Glossy Thick 1 the image is glossy not the media Thick 2 plain media 100 159 g m Thick 2 glossy stock media Thick 3 plain media No 160 216 g m Thick 3 glossy stock media Evelopes n a Labels Stock n a P...

Page 40: ...nding on the media Attention Using unsupported media will result in damaging the printer and voiding your warranty Since it may be difficult to tell whether media has a coating check with www minolta qms com support click on Answer Base for currently approved media How do I select the media type For example in the printer driver Paper tab Media Type option select Plain Paper Plain Paper Media Type...

Page 41: ...ng Supported up to 28 lb bond 105 g m Warning Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty Notes For A5 size media load up to 350 sheets only Printing a glossy shinier image on plain paper Glossy Plain media type is less expensive Input Tray Multipurpose tray only Capacity Up to 50 sheets depending on the thickness of the media Orienta...

Page 42: ...per or optional tray Face up Multipur pose tray Face down Approved Media Use only media approved for laser products Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com Weight Thick 1 Glossy Thick 1 Thick 2 plain or glossy Thick 3 plain or glossy 76 99 g m 76 99 g m 100 159 g m 160 216 g m Duplexing Thick 1 Glossy Thick 1 ...

Page 43: ...l cause printer jamming Do not duplex envelopes and postcards even though they use the Thick 1 media selection Media Type Envelope Input Tray Multipurpose tray only Capacity Up to 100 depending on the thickness of the envelopes Orientation Face down Approved Media Use only media approved for laser products Check www minolta qms com support click on Answer Base for currently approved media To order...

Page 44: ...s com support click on Answer Base for currently approved media To order approved media go to www q shop com Duplexing Not supported over 28 lb 163 g m Notes See What is the difference between glossy plain paper glossy thick 1 glossy stock and coated stock on page 34 Media Type Label stock Input Tray Multipurpose tray only Capacity Up to 50 sheets depending on the thickness of the labels Orientati...

Page 45: ...adhesive should come through on the surface You can print continuously with label paper However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous print and print one sheet at a time Check your application documentation for other information on printing labels Media Type Postcard Input Tray Multipurpose tray only Capacity ...

Page 46: ... Use uncoated transparencies also known as OHP film We recommend Q Media Transparency Media for the magicolor 3100 series letter and A4 sizes only Only media recommended for laser products Check www minolta qms com support click on Answer Base for currently approved media Often you can t tell by looking at an unprinted transparency or by looking at the outside of the package which transparencies a...

Page 47: ...sparencies with your bare hands print quality may be affected You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing environment If you have problems loading a large number of transparencies at a time try loading only 1 10 sheets For the 500 sheet media trays try loading about 100 pages of plain paper first...

Page 48: ... static buildup in the paper before inserting it in a tray Loading and Printing Media Refilling an Upper or Optional Media Tray 5 The illustrations show a standard upper media tray however instructions are the same for a high capacity input feeder media tray Attention Except for transparencies do not mix media of different sizes types or weights in the same tray as this will cause printer jamming ...

Page 49: ...dia remaining in the tray 4 If necessary adjust the two side media guides and the end media guide to the proper positions Attention åãThe end media guide must be in direct alignment with the media size mark in the bottom of the media tray If the guide is not in the proper hole automatic paper size detection will not work ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 50: ...ve the A5 spacer from the slot and then replace it in the tray 6 Load the media plain or glossy face up with its top toward the back of the printer Often an arrow on the media package label indicates the printing side of the media If you can t remember which side of the media to print on remove the media from the tray rotate the stack 180 turn the stack over and then place it back in the tray A fi...

Page 51: ...ides may cause poor print quality media jams or printer damage The paper should fit easily between the guides Make sure the paper corners are not bent Do not overfill the tray 8 Slide the media tray back into the printer Check the gauge to make sure the tray is registering the loaded media Use this gauge to determine when the tray needs to be refilled ENord Istedgade 37A 9000 Aalborg telefon 96333...

Page 52: ...se tray Do not place heavy objects on the multipurpose tray 3 Adjust the media guides to the width of the media The tray extender supports long media Attention åãMake sure the media fits easily between the guides Improperly adjusted guides may cause poor print quality media jams or printer damage 5 Make sure the guides are snug enough to keep the media straight but not so tight that it buckles 4 P...

Page 53: ...life How do I load and print envelopes 5 Envelope printing is supported only from the multipurpose tray 1 In the printer driver Paper tab Media Type option select Envelope 2 Select the size of envelope either a Press the MP Size key and scroll to the required envelope size and select it or b On the control panel press the Menu key and select Operator Control Multipurpose Size and scroll to the req...

Page 54: ...velopes on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or faded 5 Check your application documentation to determine if the flap should be placed on the left or on the right You can also print a single envelope to check the orientation before printing multiple copies 10 Recheck ...

Page 55: ...to the required label size and select it or b On the control panel press the Menu key and select Operator Control Multipurpose Size Scroll to the required label size and select it 4 Load the label media face down in the multipurpose tray 5 Adjust the media guides to the width of the label media 6 Print the labels How do I load and print postcards 5 Postcard printing is only supported from the mult...

Page 56: ...g m2 or Thick 2 100 159 g m2 2 Remove any media in the media tray 3 Load the new media 4 Slide the media tray back into the printer 5 Print the thick stock How do I load and print transparencies Attention Use only transparency media approved for this printer Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com 1 In the pri...

Page 57: ...trays a Put media face side down in the upper or optional trays or b Open the multipurpose tray and adjust the media guides to the width of the transparencies Attention Improperly adjusted guides may cause poor print quality media jams or printer damage c Place the transparencies into the multipurpose tray with the printing side up 4 Print the transparencies Immediately remove the printed transpar...

Page 58: ...lex Simplex Duplex Quality S Q Fine S Q Fine S Q Fine S Q Fine Letter A4 256 MB Legal Notes S Standard Q Quality Monochrome Color Simplex Duplex Simplex Duplex Quality S Q Fine S Q Fine S Q Fine S Q Fine Letter A4 256 MB 256 MB Legal 288 MB Notes S Standard Q Quality ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 59: ...with 256 MB of RAM Duplex 2 sided printing can be done automatically with enough memory installed For example a Fine print quality 1200 dpi duplex legal size page would require 288 MB of SDRAM Additional memory can be added up to 512 MB Very high coverage pages may revert to 600 dpi when duplex printing if enough memory is not installed With letter media two sheets are in the media path with legal...

Page 60: ...K Where can I order MINOLTA QMS approved media or get more information See your application documentation for specific information on formatting data and printing Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com See the Service Support Guide for a complete listing of support telephone numbers ENord Istedgade 37A 9000 A...

Page 61: ...3 Maintaining the Printer ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 62: ...ts gears or laser beam devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at minimum level If the media stacks too high your printer may experience media jams excessive media curl or built up static Remove transparency media as soon as it s printed Handle toner carefully Do not use toner cartridges if they have been removed from the pri...

Page 63: ... of the printer Do not open any cover of the printer during printing Always close the printer covers gently Never expose the printer to vibrations Do not leave the printer s covers open for any length of time especially in well lit places light may damage the imaging unit Attention The OPCs in the imaging unit are extremely sensitive to bright light direct sunlight and touch Always leave the imagi...

Page 64: ...ximately 30 seconds to do an automatic internal cleaning cycle during long print jobs 5 The cleaning cycle interval is more frequent as the imaging unit ages Cleaning Schedule What cleaning materials should I use Attention Do not vacuum the printer vacuuming could cause static electricity to build up and damage sensors Image Unit Print Count Printer Pauses Every x Simplex Pages 0 5 119 48 5 120 20...

Page 65: ...er unit temperature drops gradually one hour wait time Use Avoid Exterior A soft dry cloth to clean the control panel Sharp or rough implements such as wire or plastic cleaning pads any liquid A soft damp cloth to clean the outside of the printer Sharp or rough implements such as wire or plastic cleaning pads Mild neutral detergent to clean the outside of the printer if stains remain Always test a...

Page 66: ... removing paper jams as the fuser assembly and other internal parts become very hot Open the front cover and let the interior of the printer cool before handling the inside of the printer Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the printer s interior For printer storing and shipping instructions refer to www...

Page 67: ...scratch the black surface of the transfer roller or the density sensor window 4 With a clean dry cloth or cotton swab gently wipe the density sen sor Do not use force to clean the sensor window 5 Replace the transfer roller by insert ing the pins at both ends of the transfer roller into the U shaped bearings inside the printer A 5 5 5 5 5 5 5 5 4 4 4 4 4 4 4 4 ENord Istedgade 37A 9000 Aalborg tele...

Page 68: ...Cleaning 62 6 Push down on the two tabs until they click to lock the transfer roller cartridge into the printer 7 Close the cover 8 Turn on the printer ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 69: ...4 Troubleshooting ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 70: ...status pages Standard A one page overview of the most common printer settings used to confirm that your printer is printing Advanced Information about printer parameter settings fonts and emula tions available The document may have many pages depending on the fonts installed Print an advanced status page in case you need to restore any current settings Select the type of status page through the Ad...

Page 71: ...y size In the event that you experience problems you may want to increase the Host Input memory size further The maximum size of PDF files which may be printed on the magicolor 3100 is determined by the amount of installed memory Direct printing of complex or large PDF files may require additional memory RAM and or a hard disk We recommend a hard disk for optimum performance when printing large PD...

Page 72: ...ether The printer is on a hard flat level surface Fanning large quantities of transparencies since this causes static You have the correct media type selected if you re printing on envelopes glossy stock set as Thick 2 or Thick 3 labels thick stock or transparencies Loading more than one type size weight of media in a tray at the same time You store media in a dry location away from moisture and h...

Page 73: ...he printer s media path will help you locate media jams The media tray is located at the bottom front of the printer The media is picked from the tray passed under the imaging and transfer units passed through You load the media for single sided pages printing side up in the 500 sheet media trays or printing side down in the multi purpose tray many manufacturers place an arrow on the end of the wr...

Page 74: ...M FEED MEDIA JAM FUSER or MEDIA JAM REGISTRATION Frequent jams in any area indicate that area should be checked repaired or cleaned Frequent jams may happen if you re using the wrong weight print media Message Location of Jam Access Page Reference MEDIA JAM DUPLEX Duplex area Button B page 70 High capacity input feeder Fuser unit Transfer unit Toner cartridges Duplexer Imaging unit Controller Mult...

Page 75: ...accidentally get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If toner gets on your skin wash it off with water or a neutral detergent MEDIA JAM FEED Multipurpose tray Multipurpose tray page 71 Tray 1 Upper media tray page 72 Optional Tray 2 or Tray 3 HCIF media...

Page 76: ... Wasser ausspülen und einen Artzt aufsuchen MSDS Informationen Material Safety Data Sheets Datenblätter ur Materialsicherheit finden Sie im Internet unter www minolta qms com klicken Sie auf Answer Base If after clearing the media jam the jam message in the control panel window persists open and close the front cover This should clear the jam message Media Jam Duplex 1 Open the front cover button ...

Page 77: ...Tray Jams 1 Remove the jammed media from the multipurpose tray 2 Close the multipurpose tray 3 Open the front cover button A c d 4 Check for media scraps inside the printer 5 Close the front cover A 2 1 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 78: ...y and replace its media Upper Media Tray Jams 1 Remove the media tray 2 Pull out the jammed media Even up the front edges of the media currently in the tray 3 Remove any remaining media from the printer ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 79: ...a in the tray printing face up Attention Make sure the media doesn t exceed the media limit mark Check to see if the media width guides are correct 8 Slide the tray s back into the printer The media jam display is cleared HCIF Media Tray s Jams 1 Remove the media tray s and pull out the jammed media A 2 1 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 80: ...he media is lying flat in the tray s Make sure the media doesn t exceed the media limit mark Check to see if the media width guides are correct 7 Slide the tray s back into the printer Output Tray Jams Remove jammed media from the output tray by gently pulling it toward you If after clearing the media jam the jam message in the control panel window persists open and close the front cover This shou...

Page 81: ...Die Fixiereinheit wird sehr heiß Bitte achten Sie darauf daß sie diese einige Zeit abkühlen lassen bevor Sie einen Papierstau beseitigen Near Imaging Unit 1 Open the front cover button A c d 2 Remove the jammed media Remove any torn pieces of paper still in the printer Attention Be careful not to touch the transfer drum while removing jammed media 3 Close the front cover A 2 1 ENord Istedgade 37A ...

Page 82: ...em off as much as possible If toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable 1 Open the front cover button B c d 2 Lift both fuser unit levers 3 Remove the jammed media by pulling it toward you 4 Push both fuser unit levers completely back If the jammed media was not visible or if you had difficulty removing it repeat the instructions...

Page 83: ...metallic 2 Remove the jammed media from the registration rollers c Remove any torn pieces of paper still in the printer d Attention Be careful not to touch the transfer drum while removing jammed media 3 If the jam message is still displayed remove each media tray a Release the two hooks securing the chute assembly c inside the tray compartment b Turn the chute assembly 90 degrees toward the rear ...

Page 84: ...media still in the printer Attention Be careful not to touch the transfer drum while removing jammed media 3 If the jam message is still dis played slide open and remove each media tray a Release the two hooks securing the chute assembly c inside the tray compartment b Turn the chute assembly 90 degrees toward the rear of the printer c Remove the jammed media d d Close the chute assembly e Repeat ...

Page 85: ...ity is present Do not fan large quantities of transparency media Printer pulls media from the wrong tray Selected tray is out of media and tray chaining is activated Choose Off in the Operator Control Chain Inpubins menu Load media in the correct tray Printer has not recognized a custom size in the MPT tray and pulls the media from the upper tray Set Custom Size in the Operator Control Multipurpos...

Page 86: ...eplace it with new media The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thickness coating type etc is being used Use media that is approved for your printer Refer to What are the media types supported on page 33 The recommended transparency OHP or label paper is facing the wrong way in the tray Load the transparencies or label...

Page 87: ...edia flip it over and reload it We recommend not mixing media types in your media tray For the exception see Transparency OHP media being fed from the upper or optional trays is not feeding correctly on page 81 Do not duplex envelopes glossy stock heavier than 28 lb bond 105 g m labels thick stock heavier than 28 lb bond 105 g m or transparencies Media may still be jammed Recheck the paper path an...

Page 88: ...ly The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in appendix A of the User s Guide Printer is not responding is displayed in the print monitor The printer is in energy saving mode It takes a little time for printing to start if the printer is in energy saving mode You can change the...

Page 89: ...is out of media Printer resets or turns off frequently The power cord is not properly connected to the AC outlet Turn off the unit confirm that the power cord is properly connected to the AC outlet and turn the unit back on A system error occurred Contact Technical Support with the error information See the Service Support Guide for support telephone numbers Printing takes too much time The printe...

Page 90: ...ies Layout choose Simplex The media is not installed correctly From the upper or optional trays load the media printing side up from the multi purpose tray load the media printing side down Characters print incorrectly The fonts are set incorrectly on your printer driver Check your driver Properties Fonts tab to make sure you are using the correct fonts such as TrueType fonts You hear unusual nois...

Page 91: ...on page 58 for more detailed information The printer goes into power saving mode The printer automatically switches to power saving mode after one hour of inactivity default You can change the number of minutes before the printer switches to power saving mode in the Administration Engine Energy Saver menu You are unable to access Accounting in CrownView The printer is not turned on and IDLE Make s...

Page 92: ...t Set the parallel cable to Non Interactive mode in the Administration Communications Parallel Mode menu Too many status pages print Your printer is set to print the multiple page Advanced Status Page instead of the one page Standard Status Page Select the type of status page through the Administration Special Pages Status Page Type menu on the control panel After the TONER LOW message appears and...

Page 93: ...et s voltage or frequency that does not match the printer specifications Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static electricity Fan plain paper and other media but do not fan large amounts of transparencies and replace it in the tray Media is not set properly in the media tray s Remove the medi...

Page 94: ...maging unit and check for damage If necessary replace it Media type may be set incorrectly Envelopes glossy stock set as Thick 2 or Thick 3 labels and thick stock have to be set in the correct mode See Media on page 32 The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the proper specifications Driver settings ar...

Page 95: ...Answer Base for currently approved media To order approved media go to www q shop com Media is wrinkled The media is moist from humidity or having water spilled on the paper supply Remove the moist media and replace it with new dry media The transfer roller or fuser unit may be misinstalled or defective Confirm the proper installation of the items and check them for damage If necessary replace the...

Page 96: ...ly approved media To order approved media go to www q shop com Small marks occur in or near halftone images The media is is too dry Remove the dry media and replace it with new media Store media wrapped and in a relative humidity of at least 30 The transfer roller or fuser unit may be misinstalled or defective Confirm the proper installation of the items and check them for damage If necessary repl...

Page 97: ...color The imaging unit is old or damaged Remove the imaging unit and check for damage If necessary replace it The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the proper specifications The image comes off when rubbed The media is moist from humidity Remove the moist media and replace it with new dry media Unsup...

Page 98: ...d Remove the imaging unit and check for damage If necessary replace it Unsupported media is being used Use MINOLTA QMS approved media See Media on page 32 Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com Vertical streaking appears The imaging unit transfer roller or fusing unit may be misinstalled or defective Confirm ...

Page 99: ... on page 32 for a complete list of approved media Check www minolta qms com support click on Answer Base for currently approved media To order approved media go to www q shop com Media is jammed inside the printer Remove any jammed media from the printer The printer is not level Put the printer on a flat hard level surface not to exceed 5 slant The paper path is not clean Remove any tape or adhesi...

Page 100: ...he printer s front door Reset the consumables count in the Operator Control Consumables Item Replaced COLOR Toner menu COLOR TONER LOW The COLOR toner cartridge is low Printing continues even though the warning appears Approximately 100 letter A4 pages at 5 coverage after detecting that toner in a cartridge is low the printer displays COLOR TONER EMPTY in the message window and the printer stops T...

Page 101: ...tem If necessary reset the consumables count in the Operator Control Consumables Item Replaced menu The imaging unit will automatically reset its consumables count X MISSING The indicated item X is missing such as the fuser or transfer unit Replace the indicated item If necessary reset the consumables count in the Operator Control Consumables Item Replaced menu The imaging unit will automatically ...

Page 102: ...e that appears If you want accounting enabled copy the job accounting and paper accounting files to floppy disk s or transfer them to your host computer using ftp if available Then reset the accounting files so that new jobs can be accepted If you don t want to use accounting you can disable it ACC FILES GOT REMOVED The accounting option is disabled and the accounting files are empty After a reset...

Page 103: ...ccounting enabled copy the job accounting and paper accounting files to floppy disk s or transfer them to your host computer using ftp if available Then reset the accounting files so that new jobs can be accepted If you don t want to use accounting you can disable it ACC_GETSTATUSREC CODE D RESETTING ACC TO INITIAL STATE The accounting files have been reset No action needed ADJUST INPUT BIN The IN...

Page 104: ...t CMM profile or request another CMM profile from the application CREATED FILE The accounting file has been created No action needed CREATING XXXXXXXXXXXX FILE WAIT The specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting XXXXXXXXXXXX represents the Job Accounting or Paper Accounting file Wait No ...

Page 105: ...ND JOB The Cancel key has been pressed and the End Job option selected Press Select to provide an end of job indicator for a print job that does not have one ENERGY SAVER The printer is in energy saver mode to reduce power consumption during periods of inactivity When a print job is received the printer returns to normal power within 90 seconds While in deep sleep the printer s message window will...

Page 106: ...IDLE The printer is on line but no jobs are in process No action needed IMAGING UNIT LIFE LOW The imaging unit life is low Replace the imaging unit The imaging unit will automatically reset its consumables count IMAGING UNIT MISSING The imaging unit is missing Make sure that the imaging unit is correctly installed INITIALIZING The printer is initializing Wait No other action needed The printer is ...

Page 107: ...n the duplexer Locate and remove the jam Open and close the front door to reset the printer MEDIA JAM FEED Media has jammed while being pulled from the specified tray MEDIA JAM FUSER Media has jammed leaving the fuser area MEDIA JAM REGISTRATION Media has jammed in front of the imaging unit MEDIA TYPE MISMATCH The media detected in the tray doesn t match the media size or type setting Change the m...

Page 108: ...detected by the engine and ANY is the empty tray Refill the tray with the specified size media PUT TYPE MEDIA IN INPUT BIN Operator Control Chain Inputbins is set to On and a chained tray is empty Refill the tray with the specified type media PUT X IN INPUT Y The X specified media is not in the input tray Y Refill the tray with the specified type media REPLACE X The specified item X needs to be re...

Page 109: ... code update TRANSFER UNIT MISSING The transfer unit isn t installed correctly Remove and reinstall the transfer unit WAITING FOR IDLE An active job is in process Access to the menu is not allowed until the job is finished Wait until the print job is finished and the printer goes idle WARMING UP The printer is warming Wait No other action needed This message means do this ENord Istedgade 37A 9000 ...

Page 110: ...vice calls should be placed to the vendor from whom you purchased the printer If you cannot get service from your vendor see the Service Support Guide for additional contact information This service message means do this CALL FOR SERVICE X An error has been detected with the item indicated X in the service message Reboot the printer This often clears the service message indicator and printer opera...

Page 111: ...r job 1 Too many transformations 1 State lost 2 Math error 2 Math error 3 Job aborted 3 Job aborted 4 Instruction not recognized 4 Out of memory for macros 5 Wrong number of para meters 5 Disk full Cannot store fonts 6 Out of range parameter or illegal character 6 13 Internal error 1 8 7 Not used 8 Unknown character set 9 Position overflow 10 Buffer overflow 11 Not used PCLXL Error Code Descriptio...

Page 112: ...ta qms com support for a solution You can also refer to the Service Support Guide or visit our web site at www minolta qms com for current information on getting help Menu Administration Startup Options Do Error Handler Choices Yes Load the Error Handler on reboot No Don t load the Error Handler on reboot Default No Notes Refer to the PostScript Language Reference Manual Third Edition Adobe System...

Page 113: ...5 Installing Other Accessories ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 114: ...on for 100 120 and 220 volts Dual In Line Memory Modules DIMMs two available slots Additional memory must be 32 64 128 or 256 MB PC 100 Compliant SDRAM DIMMs up to a maximum of 512 MB Emulations Fonts Forms and Other Software ImageServer LN03 Plus VMS Host Software CGM Kanji Font Internal IDE Hard Disk Drive QFORM PlanetPress forms creation utility Fonts High capacity Input Feeder HCIF With two 50...

Page 115: ... example the bare metal chassis of equipment as on the back of a computer that is plugged in but turned off Never attach the wrist strap to any piece of equipment with an electrical current present Turn off all power switches first Plastic rubber wood painted metal surfaces and telephones are not acceptable grounding points The printer isn t an acceptable grounding point either because it must be ...

Page 116: ...ttachment For further assistance or information call your local vendor See the Service Support Guide for locations and telephone numbers Installing BuzzBox 1 If you have a cable attached to the printer s parallel port unplug it from the printer 2 Attach one end of the parallel cable on the interface box to the printer s parallel port 5 The BuzzBox s ribbon cable is designed to be directly attached...

Page 117: ...ts switches are on then press the printer s Online key to take the printer off line 5 You can use the BuzzBox switches to enable or disable the buzzer the light or both When the printer goes off line the light flashes and the buzzer sounds until the printer is placed back on line or until the light and buzzer switches are turned off Using the BuzzBox When the BuzzBox lights or buzzes check the pri...

Page 118: ...oling performance How Much Memory Do You Need Check the startup page to make sure the printer has enough RAM installed To allocate the default amount of memory to the memory clients use the Memory Quick Config menu to choose the correct resolution and paper size for your printing refer to the CrownBooks for further information 5 Quick Config is not displayed if a hard disk is installed use Manual ...

Page 119: ... the control panel s Print Status button yet skip to step 2 If you have previously installed your printer and have confirmed that it is printing print an advanced status page in case you need to restore any current memory settings after the DIMM installation 5 Installing DIMMs automatically restores memory defaults If your memory settings are specific to your environment print an advanced status p...

Page 120: ...before installing one remove it as follows otherwise skip to step 6 a Using both thumbs pull the latches one on each side of the DIMM connector outward b Lift the DIMM straight out of the DIMM con nector IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIII IIIIIIII...

Page 121: ...en the two screws 8 Reconnect all interface cables 9 Reconnect the power cord and turn on the printer a startup page should print if enabled 5 In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIII...

Page 122: ... installed in your printer is listed on the startup page control panel s Administration Startup Options Do Start Page menu or a status page control panel s Print Status button or Administration Special Pages Print Status menu RAM ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 123: ...cess to printer manage ment functions including status monitoring and network printer parameter settings We recommend that you use PageScope to download an emulation Refer to the PageScope online help on the Software Utilities CD ROM for instructions about downloading applets for telnet and ftp CrownView Many of the configuration choices that can be made at the control panel can also be made via C...

Page 124: ...e d If you want to download the emulation from a UNIX workstation copy the installation file from the emulation CD ROM or disk to a temporary directory on your UNIX workstation then change to that directory 4 Open an ftp session on your PC or workstation by typing one of the following commands ftp printername for example ftp pctdev6 ftp ipaddress for example ftp 161 33 130 45 5 When prompted for a...

Page 125: ... CALS A CCITT emulation Group 4 monochrome only is available through the MINOLTA QMS ImageServer option which image enables your printer allowing it to print many images at or near the rated engine speed and eliminating the need for a computer dedicated to rasterizing images LN03 Plus An LN03 Plus emulation offers all of the features on an LN03 Plus laser printer including DECTEK emulation and Dig...

Page 126: ...ows you to use existing lineprinter and forms printing applications on your magicolor 3100 printer This printer resi dent application gives you the ability to store PostScript forms on the printer s hard disk and fill those forms with your application s ASCII print stream Features include Definition of page formatting and fonts Duplexing with binding margin offsets Two sided forms with text fill i...

Page 127: ...e CrownBooks for more information If you need assistance more details can be found at www minolta qms com support click on Answer Base CID Fonts CID fonts are a format of composite multibyte Type 1 fonts that address the requirements of Far East markets CID keyed refers to the character identifier CID numbers that are used to index and access the characters in the font A CID font consists of a lar...

Page 128: ... 7 or later z System File version J1 6 0 7 or later z Laser Prep version J1 6 0 1 or later z LaserWriter version J1 6 0 2 or later z Print Monitor version J1 1 3 or later z MultiFinder version J1 6 1 7 or later z Macintosh OS 8 xJ If you re using a PC the following system software z If you re using Windows version 3 1J or later z If you re using DOS version 5 0J or later Installing a Kanji Font In...

Page 129: ...ve it before you can install the Kanji disk Configuring the Printer for Kanji See Storage Devices in the CrownBooks for information on how to config ure your printer s memory when using an internal IDE hard disk drive High capacity Input Feeder HCIF Each tray in the HCIF increases your printer s media feed capacity by 500 sheets The HCIF is positioned under the printer so no extra horizontal space...

Page 130: ...ve any tape and packing mate rial from the HCIF 5 We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer 3 Slide open the top media tray until it stops 4 Using two hands lift it slightly to remove it from the printer 5 Remove any shipping tape and spacers 6 Repeat for the lower media tray 7 Lock the two casters on the bottom of the HCIF Attentio...

Page 131: ...ed Be sure to have help when lifting and moving it ACHTUNG Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca 35 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 10 Set the printer on top of the HCIF 5 Be sure to align the printer and HCIF as precisely as possible 11 Remove the upper media tray Front Hand grips ENord Istedgade 37A 9000 Aalborg telefon...

Page 132: ...e printer 13 Screw in the 4 screws and tighten them 14 Install all three media tray covers see inset for location 15 Install the media trays If you need to move the printer with the HCIF attached unlock the casters and then move the unit ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 133: ...out and another in Interfaces and Daughterboards Interfaces Your printer supports the following interface cards CrownNet for Ethernet 10BaseT 100BaseTX TCP IP NetWare Ether talk LAN Manager LAN Server for an additional CrownNet for Ethernet connection CrownNet for Token Ring TCP IP NetWare LAN Manager LAN Server Crown for DECnet TCP IP You can install one of these interface cards in addition to th...

Page 134: ...d of the interface panel and using the tab on the lower side of the panel pull the controller board from the printer 3 Remove the two screws holding the metal plate over the optional inter face opening The optional interface open ing is located next to the Parallel port Save the two screws You ll use them when you install the optional interface card You can dis pose of the plate according to local...

Page 135: ...til it is fully seated and then tighten the two screws 7 Reconnect all interface cables 8 Reconnect the power cord and turn on the printer 5 In compliance with UL guidelines The appliance inlet is consid ered to be the main disconnect device 9 Print a startup page Check that the startup page lists the interface Optional NIC just installed under Options Using a Network Interface Once a network inte...

Page 136: ...er controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 109 In addition always handle circuit boards by the edges only 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer 2 Loosen two screws one on each end of the interface panel and using the tab on the lo...

Page 137: ... slide the controller board into the printer s tracks until it s fully seated and then tighten the controller board s two screws 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer 5 In compliance with UL guidelines The appliance inlet is consid ered to be the main disconnect device 8 Print a startup page Check that the startup page lists the interface SCSI just ins...

Page 138: ...attached IDE hard disk bracket 4 screws Installation Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 113 In addition always handle circuit boards by the edges only When installing or removing a hard disk make sure that the metal support posts on t...

Page 139: ... the screws provided 5 Position the hard disk so that the four support posts face the controller board the colored stripe on the ribbon cable faces away from you and the connector is down 6 Insert ribbon cable connector pin 1 the colored stripe side of the cable in hard disk connector pin 1 Attention Make sure that the ribbon cable connector and the controller board connector pins are properly ali...

Page 140: ...lly seated and then tighten the two screws 10 Reconnect all interface cables 11 Reconnect the power cord and turn on the printer 5 In compliance with UL guidelines The appliance inlet is consid ered to be the main disconnect device When you print a startup page verify that the hard disk is listed Time of Day Clock The time of day clock provides time and date information on the startup page and in ...

Page 141: ...ahr falls dieser falsch eingesetzt oder ersetzt wird Er darf nur durch einen unterstützten Baustein ersetzt werden Bitte entsorgen Sie den Baustein gemäß den geltenden Entsorgungsbestimmungen AVERTISSEMENT Dû au fait que l horloge interne de l imprimante est munie d une batterie interne il y a un risque d explosion si celle ci est mal installée ou remplacée La remplacer seulement avec une horloge ...

Page 142: ... the pin 1 notch or printed label on the controller board d Gently press down on the time of day clock until it s firmly seated 4 Reinstall the controller board Gently slide the controller board into the printer s tracks until it is fully seated and then tighten the screws 5 Reconnect all interface cables 6 Reconnect the power cord and turn on the printer 5 In compliance with UL guidelines The app...

Page 143: ... For instructions about setting the time of day clock refer to the CrownBooks Tray Cover The tray cover accessory protects the media tray s from dust What s in the Kit Tray cover 1 Hook the tray cover onto the tabs on the rear of the printer 2 If you add a high capacity input feeder remove the tray cover from the rear of the upper media tray ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 144: ...attach the HCIF tray covers by hooking the tray covers c and d at the rear of the printer onto the corre sponding tabs 4 Attach the tray cover back onto the upper media tray ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 145: ...6 Color Printing ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 146: ...ters Online IDLE and online button is off Menu CONFIGURATION OPERATOR CONTROL Do NOT press Select yet Next CONFIGURATION ADMINISTRATION Select ADMINISTRATION ENGINE ENGINE REGISTRATION REGISTRATION REGISTRATION PG REGISTRATION PG YES REGISTRATION REGISTRATION PG Wait for a Side Color Registration Page to print Note the number below each set of swatches that shows which set aligns the straightest I...

Page 147: ...ery color you do not need to adjust the registration Press Online twice to return the printer to online and IDLE If the straightest lines are in a position other than 0 continue with these instructions Press Next to go back to the color to be adjusted Press the Next key until the registration number of the straightest line is displayed 2 in the new sample REGISTRATION PG REGISTRATION PG YES REGIST...

Page 148: ...r rendering dictionaries CRDs Supplied PANTONE Color matching tables MINOLTA QMS QCOLOR technology automatically optimizes color output to produce professional quality colorized documents without the use of sophisti cated manual optimization techniques The following is a summary of MINOLTA QMS QCOLOR automatic color correction features Ease of use across applications With MINOLTA QMS QCOLOR it s a...

Page 149: ... ColorSync or ICM color matching Profiles for common monitors and output devices MINOLTA QMS QCOLOR offers default color matching for a variety of common monitors and printing presses Download device profiles For custom color matching QCOLOR sup ports downloaded to disk only ICC profiles Support for Internet standard MINOLTA QMS QCOLOR uses sRGB for Internet standard default color matching Individ...

Page 150: ...ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 151: ...7 Storage Deinstallation Shipping and Packing ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 152: ... the Printer Keep the following in mind when storing the printer for an extended period 1 Turn off the printer 2 Unplug the printer s power cords and interface cables 3 Remove the media from all media tray s Store the media in a dust free area protected from humidity ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 153: ...igh capacity Input Feeder HCIF If you don t have an HCIF installed skip to the following section 1 Remove the upper media tray 2 Remove the rear tray cover 3 Remove the four connecting screws 4 Reinsert the upper media tray ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 154: ...y assembled Be sure to have help when lifting and moving it ACHTUNG Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca 35 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 7 Repack the HCIF in its original shipping carton for storage or shipment 5 If you re returning the printer for service you don t need to return the high capacity input feeder unless...

Page 155: ...th the Replacement Shipping Carton Kit part number 1730873 901 and the Repacking Kit part number 1730872 901 To order either or both kits in the United States call MINOLTA QMS Spares at 251 633 4300 x2530 For locations outside the United States refer to the Service Support Guide or www minolta qms com If you return the printer for service be sure to write the RMA Return Merchandise Authorization n...

Page 156: ...put feeder HCIF installed remove it see page 147 4 Remove the top cover and all toner cartridges 5 Place the toner cartridges in their original packaging and foam 6 Insert the toner foam spacer 7 Replace the top cover and secure it with tape K C M Y K C M Y K C M Y ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 157: ...rinter 151 8 Open the front cover button A 9 Open the imaging unit cover 10 Remove the imaging unit 11 Replace the protective cover foam and tape on the imaging unit ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 158: ...rip the tabs at both ends of the transfer unit c and gently lift it d out of the printer Attention Lift the unit carefully to prevent toner from spilling out 5 Dispose of the used transfer unit according to your local regulations 15 Place the imaging unit foam spacer into the printer 2 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 159: ... media Also remove media from the multipurpose tray if necessary Store the media in a dust free area protected from humidity 20 Replace the media tray spacers and secure them with tape 21 Reinsert the media tray Ensure that the media tray is pushed securely in 22 Secure the printer with tape 4 4 4 4 3 2 5 5 5 5 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 160: ...eplacement Shipping Carton kit part number 1730873 901 foam carton plastic printer bag Repacking kit part number 1730872 901 all the original packing materials including tape and instructions Acquired if necessary See page 149 High capacity input feeder Removed See page 147 Power cord and cables Removed See page 150 Toner cartridges Removed and packed Toner foam spacer inserted into printer See pa...

Page 161: ... ohne Verbrauchsmaterial ca 35 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 5 Lift the printer by the front and back carrying grips Attention Do not tilt the printer more than 10 at any time 2 Pack the printer for shipment as shown in the illustrations 5 Ensure the shipping carton rests squarely on top of the base tray Don t ship the toner cartridges or imagi...

Page 162: ...hs of strapping precut to the appropriate length 2 buckles to secure the strapping 1 Thread one end of the strapping beneath the carton 2 Pull the two ends of the strapping together at the top of the carton 3 Thread both ends up through the center of the buckle 4 Weave the slack of one end through the buckle 5 Pull the slack on that end so that the strapping is taut in the buckle 6 Weave the slack...

Page 163: ...against the carton as tightly as possible Some slack may still exist 9 Repeat this procedure again spac ing the straps across the carton 10 Place the RMA number prominently on the carton Attention If the RMA number is not prominently visible on the outside of the return inventory MINOLTA QMS will not accept receipt RMA ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 164: ...ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 165: ...A Technical Specifications ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 166: ...inches 476 mm Location Requirements On a surface capable of supporting the printer accessories consum ables and media Component Weight Printer 65 lbs 29 5 kg Consumables such as toner imaging unit 12 lbs 5 5 kg total Media 5 2 lbs 1 9 kg per ream of 20 lb bond 75 g m2 paper High capacity input feeder HCIF 49 6 lbs 22 5 kg With these characteristics But away from On a hard flat stable level 5 or le...

Page 167: ...stilled water Impurities in the water may be released into the air where they can accumulate inside the printer and cause degraded printer output Close to an easily accessible grounded power supply on an exclusively dedicated power outlet that meets printer specifications Near your computer At the length 6 5 2 m or less for an IEEE 1284 bidirectional parallel connection A connection to the same el...

Page 168: ...r requires a properly grounded AC outlet with a rated line voltage of 120 V or 220 240 V The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire ACHTUNG Schließen Sie das Netzkabel an eine Stromquelle an die gleiched Voltzahl wie der Drucker hat 120 oder 240 V und mindestens 15 Ampere gesichert ist 4 Ampere für 240 V Schließen Sie kei...

Page 169: ... amps 220 240 VAC 50 60 Hz 4 amps Notes Amperage capacity at least 1 2 times that used by the printer Voltage Fluctuation Rate and Rated Line Voltage Japan 100 VAC 10 North America 120 VAC 10 Europe 220 240 VAC 10 Latin America 120 VAC 10 220 240 VAC 10 Notes 10 of the rated line voltage for proper operation Frequency Variation Rate Within 50 60 3 Hz Fused For at least 15 amperes 8 amperes for 240...

Page 170: ...5 16 10 1 8 5 3 A4 Thick Stock 1 A5 Thick Stock 2 8 8 A5 Thick Stock 3 B5 16 10 1 8 5 3 B5 Thick Stock 1 B5 Thick Stock 2 8 8 B5 Thick Stock 3 Chokei 3 8 8 Chokei 4 Custom Paper Size Varies Varies Envelope 8 8 Executive 16 10 1 8 5 3 Executive Thick Stock 1 8 10 1 8 5 3 Executive Thick Stock 2 8 8 Executive Thick Stock 3 Folio 13 7 9 2 6 9 4 8 Folio Thick Stock 1 Folio Thick Stock 2 6 9 6 9 Folio ...

Page 171: ...d labels thick stock over 28 lb 105 g m and transparencies is not supported Engine Fuji Xerox Hanobi Standard average duty cycle 3 000 simplex letter A4 pages per month The duty cycle is affected by the media type and percent coverage Printer type Desktop non impact color printer Print method Scanner Semiconductor laser with rotating mirror Recorder Black writing electrophotographic Process Cyan m...

Page 172: ...from www q shop com See the Service Support Guide or www minolta qms com for information Warm up time Typical 90 seconds from power on assuming normal temperatue and humidity After New Imaging Unit Installed 6 minutes Input sources Standard 100 sheet face up multipurpose tray 500 sheet face down upper tray Optional two 500 sheet face down trays in the HCIF Output 250 sheet face down output tray on...

Page 173: ...ypefaces HP GL 40 resident HP GL symbol sets Type 1 Type 3 Support Support for Type 1 and Type 3 host resident downloadable PostScript fonts TrueType Support for Type 42 PostScript format host resident downloadable TrueType fonts support for TrueType fonts in PCL Optional Kanji fonts Hard disk MINOLTA QMS Kanji Internal IDE Hard Disk Drive with two Morisawa fonts Standard interfaces CrownNet Ether...

Page 174: ...on about hard disks recommended for your printer see the magicolor 3100 Answer Base through the Internet at www minolta qms com support or contact Support See the Service Support Guide for more information Time of day clock Optional Job accounting Crown job accounting requires an optional internal IDE hard disk drive Warning function convenience Optional BuzzBox light buzzer printer warning device...

Page 175: ...compliant Mode Average Maximum Operation 100 120 V Operation 220 240 V Standby Power saver mode 100 120 V Standby Power saver mode 220 240 V 4 amperes 0 75 amperes 1 7 amperes 0 2 amperes 8 amperes 4 amperes 8 amperes 4 amperes ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 176: ...tion Storage 10 90 RH non condensing Temperature range Operating 50 90 5 F 10 32 5 C Transportation Storage 32 95 F 0 35 C Altitude Operating 0 8202 ft 0 2500 m Inclination Operating 5 or less slant at any point around the machine 80 60 40 70 50 30 20 0 10 10 20 30 17 5 27 32 5 Optimal Operating Range Acceptable Operating Range Ambient Humidity RH 50 63 5 68 80 6 86 95 0 Cº Fº Ambient Temperature ...

Page 177: ...Dimensions W 17 28 in 439 mm H 17 52 in 445 mm D 25 12 in 638 mm W 22 48 in 571 mm H 29 37 in 746 mm D 18 74 in 476 mm Weight excluding consumables Unpacked 65 lbs 29 5 kg Unpacked 49 6 lbs 22 5 kg Weight including consumables 77 lbs 35 kg ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 178: ...26 000 25 30 20 000 4 Average Size 30 000 20 25 23 000 5 and Above 30 000 Less Than 20 30 000 Notes The imaging unit life is dependent on the average number of pages or the toner coverage whichever comes first For example if you print four page simplex jobs at 5 coverage the maximum is 30 000 pages If you print four page simplex jobs and your black or any color toner has exceeded a total of 35 cov...

Page 179: ... 000 pages If you print four page simplex jobs and your black or any color toner has exceeded a total of 35 coverage your maximum is 15 000 pages The highest coverage of color will lead the life of the imaging unit not the average of four colors A simple display of pages remaining on your imaging unit life is in your CrownView Statistics For more information see the CrownBooks A plane is a single ...

Page 180: ...ters IPP which is case sensitive is built on top of HTTP which in turn runs over TCP IP a After the driver is installed select Start Settings Printers Add Printer b Click Next then select Network Printer then click Next c Select Connect to a printer on the Internet or on your intranet d Enter the URL for example http iphostname 80 printer_name iphostname 80 printer name in the host table or the pr...

Page 181: ... User name is required b Password is admin all lower case without the quotes c URL is the web address of the file you wish to print to the printer for example http newsite test com testfile ps 5 The Use Proxy check box and the DNS PROXY Settings are fields that will best be addressed by your System Administrator according to your network environment d Once the password and URL have been input simp...

Page 182: ...Host Pages Job completion notification via email Notify Select page order PageOrder Save job for reprinting proof and print Reprint Print routing information Routing Print document title Title Print version and revision Version Print header page IncludeFeature header Print trailer page IncludeFeature trailer HP GL Emulation Commands Select enhanced resolution IncludeFeature enhanced Expand plot In...

Page 183: ...cludeFeature number Set tabs IncludeFeature tabs Set linefeed to CR LF IncludeFeature lfiscrlf Set carriage return to CR LF IncludeFeature criscrlf Set formfeed to CR FF IncludeFeature ffiscrff Wrap lines IncludeFeature autowrap Set number of lines per page IncludeFeature linesperpage Set margins IncludeFeature lpmargins Set orientation IncludeFeature lporientation PostScript Emulation Command SC ...

Page 184: ... Select paper IncludeFeature output Select orientation IncludeFeature orientation Select emulation IncludeFeature emulation Logical margins IncludeFeature margins New page layout IncludeFeature newlayout Select color separations IncludeFeature colorseparation Select color or monochrome IncludeFeature colormodel Media type such as thick stock IncludeFeature mediatype Job and Subjob Boundary Command...

Page 185: ... Set annotation tag number IncludeFeature tag Menus Configuration Chart Conventions The following conventions are used in the menu charts Some menu choices are marked as optional indicating that the selection appears in the menu only when the option is installed These charts show only the top level menus See the CrownBooks for detailed information on menu options Security Menu Operator Control Con...

Page 186: ...Edge Off Off On Off On Full Color Monochrome Job Name 1 50 Single User Mode Network Mode Only with an optional large capacity input feeder installed Only with an optional hard disk installed Mutipurpose Sz Letter Legal A4 Executive B5 JIS A5 Statement Folio 16 Kai 32 Kai Com10 C5 DL Monarch B5 ISO C6 Chokei 3 Chokei 4 Postcard Custom Accounting Mode Disk Space ResetAccounting File Segment Media Fo...

Page 187: ...ame Inputbin 5 Name Inputbin 6 Name Outputbin Name Page Recovery Energy Saver Operator Control Miscellaneous Disk Operations Save Defaults Restore Defaults Reboot System New System Image Format Disk Backup Hard Disk Capture PrintJob Keypad Language Clock Operations Restore Disk Consumables Start Period Test Page 2 Calibration Page Status Page Type Optional Only with an optional hard disk installed...

Page 188: ... HW Config Factory Soft On Address Yes Yes Yes Address Page Reset Reset Ring Speed Source Routing Auto Single All Off Ethernet Speed Auto 10 Half Duplex 100 Half Duplex 4 Mbps 16 Mbps No No No 10 Full Duplex 100 Full Duplex Optional Token Ring only Note For more menu details and printer configuration information refer to the CrownBooks in PDF on the Software Utilities CD ROM On Input Idle On Idle ...

Page 189: ...Res Conventional Spooling Zone Part 1 Zone Part 2 HP Zoner Res Both Default Administration Communications Resident NIC CrownNet Optional NIC Disabled Common Optional Note For more menu details and printer configuration information refer to the CrownBooks in PDF on the Software Utilities CD ROM ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 190: ...ult Enabled Yes No Administration Communications Resident NIC CrownNet Optional NIC Name Disabled Common Optional Note For more menu details and printer configuration information refer to the CrownBooks in PDF on the Software Utilities CD ROM ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 191: ...802 2 IPX Addr Default PServer Name 1 PServer Name 2 PServer Name 3 Job Check Delay Conf Check Delay Burst Mode PServer Name 3 Default Default SNAP IPX Addr Administration Communications Resident NIC CrownNet 802 3 IPX Addr Optional NIC Configure NDS Common Protocol Enabled Optional Token Ring only Note For more menu details and printer configuration information refer to the CrownBooks in PDF on t...

Page 192: ...led Pri WINS Sec WINS NBT Protocol Addr Addr Scope ID Optional Pri and Sec WINS Addr are IP addresses of the Primary and Secondary WINS servers default 0 0 0 0 Default for DHCP and WINS is disabled NBT Scope ID is any valid DNS domain name consisting of 2 dot separated parts or a default blank An empty string blank value is ignored SNMP NMS 1 5 Read Write Trap Read Trap None Write Trap Yes No Yes ...

Page 193: ... CB Certificate No US TUVR 0949 EN 60825 1 1994 A11 EN 60825 1 1993 a1 EN 55022 1994 A1 1995 A2 1997 Class A applies for systems configured with Token Ring installed EN 55022 1998 Class B applies to USB Parallel and Ethernet configuration EN 55024 1998 EN 61000 3 2 1995 A1 1997 A2 1998 EN 61000 3 3 1995 IEC 61000 4 2 1995 A1 1998 A2 2000 IEC 61000 4 3 1995 A1 1998 A2 2000 IEC 61000 4 4 1995 A1 200...

Page 194: ... 950 M95 FCC Class B Digital Device Title 47 CFR Ch I Part 15 FCC Class A Digital Device Title 47 CFR Ch I Part 15 applies for systems configured with Token Ring installed Industry Canada ICES 003 Issue 3 Class B Digital Device Industry Canada ICES 003 Issue 3 Class A Digital Device applies for sys tems configured with Token Ring installed EPA ENERGY STAR Office Equipment Program CDRH Laser Safety...

Page 195: ... 1996 CB Certificate No US TUVR 0949 EN 60825 1 994 A11 EN 60825 1 1993 a1 EN 55022 1994 A1 1995 A2 1997 Class A applies for systems configured with Token Ring EN 55022 1998 Class B applies to USB Parallel and Ethernet configuration EN 55024 1998 EN 61000 3 2 1995 A1 1997 A2 1998 EN 61000 3 3 1995 IEC 61000 4 2 1995 A1 1998 A2 2000 IEC 61000 4 3 1995 A1 1998 A2 2000 IEC 61000 4 4 1995 A1 2000 IEC ...

Page 196: ...ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 197: ...Fonts 108 Hard disk 132 ImageServer 108 Interfaces 108 Internal IDE hard disk drive 108 Kanji font internal IDE hard disk 108 LN03 Plus 108 LocalTalk 108 Media tray 109 Other software 108 PlanetPress 108 QFORM 108 SCSI 108 Time of Day Clock 109 Additional memory 111 Administration menu 181 Advanced printing features Memory 112 Advanced status page 116 Antistatic protection 109 Authorized Service P...

Page 198: ...er Specifications 166 CRDs 142 Created files message 98 Creating x file message 98 CrownAdmin Emulation downloading optional 117 D Deep sleep 99 Default memory 112 DIMMs 111 Direct printing from PDF 65 DOC See Document Options Commands Document Option Commands Header trailer page 176 HP PCL 5e emulation commands 176 HP GL emulation commands 176 Job and subjob boundary commands 178 Lineprinter emul...

Page 199: ...t 65 Host memory 65 HP PCL 5e Document Option Commands 176 HP GL DOC 176 I IDE hard disk 132 Idle Status message 100 Idle message 100 Imageable area Margins 30 ImageServer 117 119 Index stock 37 Installation BuzzBox 110 Hard disk 132 Kanji font internal IDE hard disk drive 122 Interface kit 128 Interfaces 167 DECnet interfaces 127 SCSI 129 IPP Internet Printing Protocol 174 Internet Pull Printing ...

Page 200: ... jams 66 Thick stock 36 Transparencies 28 40 Transparencies uncoated only 40 Tray 127 Media jams 80 Removing 68 Media path 67 Media tray 28 Fill limit mark 44 Multipurpose 28 Optional HCIF 28 Media type 33 Media type definition 33 Memory modules DIMMs Dual in line memory modules 111 Memory requirements 52 Memory Quick Config 112 Messages 94 MICR checks 121 Moving printer 154 Replacement packaging ...

Page 201: ...aging 149 See also Specifications Shipping 149 Speed 164 165 Storage 146 Printing Area 29 Envelopes 49 Labels 38 39 Method 165 Speed 164 165 Transparencies 35 36 37 38 39 40 42 50 54 88 89 90 91 92 93 101 Printing status message 102 PRISM 142 Proof and print 176 PS Wait Timeout 65 Put x paper in any bin message 102 Put x paper in x bin message 102 Q QFORM 120 R Relocating printer 154 Replacement p...

Page 202: ...removed 96 Cancel all jobs 98 Cancel job 98 Created files 98 Creating x file 98 End job 99 Extended accounting file size 100 Idle 100 Please wait 98 Printing status 102 Put x paper in any bin 102 Put x paper in x bin 102 Resetting accounting 102 Waiting for idle 103 Warming up 103 Status page 116 Strapping 156 System memory requirements 52 System software Specifications 168 T TCP IP 118 127 Menu 1...

Page 203: ... Status service and error messages 94 U UNIX 118 Upper 28 Upper media tray 42 V Ventilation grilles 161 162 VMS compatibility 119 W Waiting for idle message 103 Waiting for idle status message 103 Warming up message 103 Warm up time 166 Wrist strap for antistatic protection 109 Z Zip drive 129 ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 204: ...ENord Istedgade 37A 9000 Aalborg telefon 96333500 ...

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