User Guide
50
Troubleshooting
Programming Problems
Hard buttons are not sending the correct commands
n
Check whether the button is programmed globally or per device
(page 28).
Macros or Tab Style Jump buttons do not work
n
Make sure the RC5400
’
s IR sending eye is pointed towards the
device the entire time the macro is being executed.
n
Insert delays to allow devices to start up properly (page 41).
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Check that you have included inactive buttons in your macro.
n
Check that you haven
’
t reprogrammed the buttons. Macros do
not store commands, they store button locations. If you reteach
a button, the macro will execute the newly learned code, not the
code that you taught to the original button.
The RC5400 won
’
t learn, edit, label or delete commands
n
Make sure your devices are positioned as shown on page 26.
Avoid programming the RC5400 under bright fluorescent light, it
might affect the infrared signals.
n
If the label locked appears on the RC5400 icon, the device con-
trol pages have been locked to prevent unwanted changes. You
cannot modify or delete commands for this device.
n
Make sure the button you want to edit has a border. Text frames
cannot be programmed with commands.
The RC5400 won
’
t switch the modes
n
When the batteries are low, the RC5400 prevents you from swit-
ching to customizing modes so that no customization can get
lost. Recharge the battery pack (page 5).
The RC5400 is low on memory
n
The RC5400 displays a message to clean up the memory.
Please delete unneccesary devices, macros and learned com-
mands as many as posible manually.
Warning
DO NOT REVERT
the RC5400. When you revert the RC5400,
all customization which you made is lost permanently and the
RC5400 goes back to the default configuration.
