LV switch IPPBX3000, User Manual

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LvSwitch IPPBX 3000 Manual
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6.3.23 Queue
This function is widely used in call center. Usually, the extensions of the operators are set in a queue; while
only one extension number is used. When the subscriber dials the number, all the extensions in the queue will
ring according to the ringing policy, such as simultaneous ringing, circular ringing, etc.
Select " Voice Config>>PBX Features>>Queue" to open the page as shown in the following figure.
Figure6-98 Queue
Add a New Queue
1. Click <Add> button to open the page as shown in the following figure.
Figure 6-99 Add a New Queue
Interface items are described as follows:
Table 6-39 Add New Queue