LV switch IPPBX3000 User Manual Download

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LvSwitch IPPBX 3000 Manual

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6.3.15

Call Transfer

Select "V Voice Config>>PBX Features>>Call Transfer" to open the page as shown in the following figure.

Figure 6-74 Call Transfer

Configure Call Forwarding

Click <

> button to open the page as shown in the following figure.

Figure 6-75 Edit Call Transfer

Interface items are described as follows:

Table 6- 30 Call Forwarding Configuration

Items

Description

Extension

Extension number

Forward Unconditional

Incoming calls will be forwarded to another preset phone
number.

Forward on Busy

Incoming calls will be forwarded to another preset
number when the line is busy.

Forward No Answer

Incoming calls will be forwarded to another preset
number when no one answers the call.

Search Call Forwarding

Summary of Contents for IPPBX3000

Page 1: ...LVswitch IPPBX3000 User Manual ...

Page 2: ...LvSwitch IPPBX 3000 Manual ii Version Product Version 1 6 0 1 Document Version A ...

Page 3: ...fore installation 15 2 2 1 Humidity temperature requirements 15 2 2 2 Cleanliness requirements 16 2 2 3 Anti static requirements of machine room persons 16 2 2 4 Anti magnetic interference requirements 16 2 2 5 Lightning protection requirements 17 2 2 6 Installation platform requirements 17 2 3 Equipment installation flow chart 18 2 4 Installation tools equipment and instruments 18 2 5 Install the...

Page 4: ...wering on the device 27 1 Turn on the power switch 27 2 Turn on the power switch of the device 27 3 1 3 Inspection operation after powering the device 27 3 2 Build WEB configuration environment 27 3 2 1 Configuration Preparation 27 3 2 2 Connect LVswitch IPPBX and the Network Administration Terminal 28 1 Obtain IP address automatically 28 2 Click the OK button to save the settings 28 3 The step is...

Page 5: ... Mapping 52 5 2 6 UpnP Setting 53 5 2 7 Host Name setting 53 5 2 8 ALG setting 54 5 2 9 Push Portal 54 5 2 10 IGMP Proxy 55 5 2 11 IGMP VLAN 55 5 3 VPN Setting 57 5 3 1 IPsec 57 5 3 2 L2TP 62 5 3 3 PPTP 65 6 VOICE CONFIGURATION 67 6 1 Quide Guide 67 6 2 User Config 68 6 2 1 User 68 6 2 2 Department 78 6 3 Trunks Config 80 6 3 1 Trunks Config 80 6 3 2 SIP Regitry 96 6 3 3 Inbound Call Routing 99 6 ...

Page 6: ... 3 22 SoftConsole 132 6 3 23 Queue 135 6 3 24 Call Recording 137 6 3 25 Billing Setting 139 6 3 26 Conference bridge 139 6 4 PBX Setting 142 6 4 1 Global Setting 142 6 4 2 Route Group 144 6 5 3 PCM Settings 145 6 4 3 Prompt Tone 147 6 4 4 Record File 148 6 4 5 VoIP Security 148 6 4 6 VoIP Config 150 6 4 7 Analog Setting 151 6 4 8 DSP Setting 154 6 4 9 SMTP Setting 157 6 4 10 License 157 6 5 Stat R...

Page 7: ...2 4 Mac filter 167 8 OBJECT MANAGEMENT 169 8 1 Object management 169 8 1 1 Scheduler 169 8 1 2 Account 169 8 1 3 Common ports 171 9 SECURITY 172 Summary 172 9 1 Basic Settings 172 9 2 Firewall 173 9 3 ARP Defense 174 9 3 1IP MAC Binding 174 9 3 2 ARP Defense 175 9 4 DDoS 176 10 SYSTEM MANAGEMENT 178 Summary 178 10 1 Basic Settings 178 10 2 WebManage 178 10 3 Maintain 179 10 4 Upgrade 180 10 5 SNMP...

Page 8: ...LvSwitch IPPBX 3000 Manual vi 10 7 Reboot 185 10 8 Restore Factory Default 185 10 9 System Debug 186 10 10 Time Settings 186 10 11 Log Manage 188 11 TROUBLE SHOOTING 192 ...

Page 9: ...support local access to analog phones and IP phone users and use the IP bearer network to remotely access IP phones or analog users under IAD to achieve a hybrid network of analog phones and IP phones through simulation Following the broadband SIP trunk to realize the connection with PSTN or private network voice switching equipment it effectively improves the deployment and communication efficien...

Page 10: ...configuration 128FXS FXO single board Analog trunk board slot 3 4 5 6 from layer 2 to layer 3 32FXO 8 RJ45 MAX configuration 128 FXO PWR single board Power board slot left hand side AC working power 100V AC 240VAC 50 60HZ Chasis 2U metal material power 210W Dimension 440x348x75mm weight 9KG FXS FXO CAPACITY Max 4 32 128 E1 T1 Max 1 4 4 1 3 Hardware Frame 1 3 1 LVSWITCH IPPBX3000A 1 Outlook Front p...

Page 11: ...bers are as shown in the figure above Including 1 main control board slot 1 media resource board 4 FXO FXS slots Slot 1 is configured with power board Slot 2 is configured with SSW board Slots 3 are configured with FXS analog extension and FXO lines board Slot 4 is MEXP board 1 3 2 Major single board introduction 1 3 2 1 SSW system exchange board 1 Outlook Figure 1 3 SSW system exchange board outl...

Page 12: ...nnect to the character terminal Connect to the local PC serial port and run the terminal emulator command interface on the PC 4 Ethernet Interface The LVswitch IP PBX 3000 provides 3 10M 100M 1000M GE Ethernet electrical interfaces 1 WAN port and 2 LAN ports Gigabit Ethernet ports Table 1 4 Gigabit Ethernet interface Attributes Attributes Description Connection Type RJ45 Interface Type MD MDIX ada...

Page 13: ...ttributes Description Connection Type RJ45 Port Standard RS232 Baud Rate 9600bps 115200bps default 115200bps Support Service Connect to the character terminal Connect to the local PC serial port and run the terminal emulator command interface on the PC 4 Ethernet interface IP PBX 3000 MEXP host extension management board provides two Ethernet ports which is userd for version update and maintenance...

Page 14: ...1 T1 interface 2 E1 T1 interface property Table 1 8 E1 T1 interface property Attributes Description Interface type RJ45 120 Ω 1 3 2 4 FXO analog trunk board 1 Outlook Figure 1 7 FXO outlook diagram 2 Spec Table 1 9 FXO specification Items Attributes Interface 8 RJ45 interface each RJ45 can be divided into 4RJ11 analog FXO line ITEMS Property E1 4 ...

Page 15: ...e 4th way FXO 1 3 2 5 FXS analog user board 1 Outlook Figure 1 8 FXS outlook diagram 2 Specs Table 1 10 FXS specification Items Attributes Interface 8 RJ45 interface each RJ45 can be divided into 4RJ11 analog FXS line Line sequence RJ45 interface line sequence Line1 2 the way 1 FXS Line 3 4 the 2nd way FXS Line 5 6 the 3nd way FXS Line7 8 the 4th way FXS ...

Page 16: ...lace it in a ventilated environment without direct sunlight The equipment must be kept strictly dry during storage transportation and use In case of accidental liquid flow into the case please immediately disconnect the power supply and contact the designated service point Please use the power source adaptor and other accessories with the equipment Please keep the plug clean and dry to avoid elect...

Page 17: ...llation 2 2 1 Humidity temperature requirements In order to ensure the normal operation of equipment the machine room needs to maintain a certain temperature and humidity If the relative humidity is too low the insulation gasket will dry shrink and cause the fastening screw to become loose In the dry climate it is also easy to generate static electricity and harm the CMOS circuit If the long term ...

Page 18: ...r environment floor materials machine structure and other internal systems Therefore in order to prevent electrostatic damage the machine room personnel should meet the following anti static requirements When laying the anti static floor in the machine room it shall comply with the technical requirements stipulated by the communication industry The surface resistance and system resistance are as f...

Page 19: ...with protective ground wire Make sure that the ground point of the ac socket is in good contact with the ground It can be considered that to add power arrester at the front of the power input which can increase the power lightening resistance In order to achieve better lightening protection effect For the signal line connected to outdoor such as ISDN line telephone line the users can consider addi...

Page 20: ... 2 3 Equipment installation flow chart Figure 2 1 Equipment installation flow chart 2 4 Installation tools equipment and instruments Before equipment installation prepare the following basic tools and instruments 1 Measuring tools ...

Page 21: ...d for long distance measurement It is used to check and measure the length of the circuit before work 2 Crimping tool Cable clamp It is mainly suitable for the production of RJ 45 network wire connector and telephone wire connector 3 Essential tools Card line gun The front card cutter is used to insert the cable into the card slot Vise Mainly used for clamping and cutting all kinds of wire ...

Page 22: ...nds of wire Diagonal cutting pliers Mainly used for clamping and cutting all kinds of wire The screwdriver Mainly used for all kinds of screws screws to disassemble Medium knife It is usually used when making cables and stripping them Sharp knife A burr as on the surface of a piece of metal ...

Page 23: ...0cm of space is reserved at the back of the case to ensure the layout and wiring of power lines and user lines 5 Don t put any heavy things on the device Note When installing to the work platform please use one protector ground cable PGND cable to connect the ground terminals and ground wires together The grounding resistance is less than 5 Ω 2 5 2 Install to cabinet Confirm that the installation ...

Page 24: ...g post of the rear panel Tighten the retaining nut 3 Connect the other end of the ground wire to the wiring terminal Warning the equipment must be well grounded protection ground otherwise the equipment can not be reliable lightning protection may cause damage to the equipment and the end of the equipment 2 7 Install power cable 2 7 1 Working with power principles When working with electricity one...

Page 25: ...evice 5 Turn on the power switch on the device 6 Check whether the power indicator on the front panel is on or not if it is on that states the power connection is right Attention Please keep the power plug horizontal to the power socket 2 8 Connect the signal cable 2 8 1 Connect Ethernet port Ethernet electrical interface generally adopts 5 types of twisted pair wires to connect Ethernet as shown ...

Page 26: ...ket into any RJ45 network interface or it will damage the device Use CE standard Ethernet cable with RJ45 connector 2 8 2 Connect FXS FXO port The FXS FXO port is with RJ45 interface and the 1 channel RJ45 interface corresponds to the 4 channel RJ11 interface on the side of terminal equipment Among them PIN1 and pin2 of RJ45 are 1 way phone PIN3 and 4 are 1 way phones PIN5 and 6 are 1 way phones a...

Page 27: ...e connected by 75 euro coaxial cable note when the E1 link fails first try to adjust the two 75 ohm coaxial cables connected to the converter to see if E1 can be turned on 2 9 The installation caution In the process of installation and operation of the equipment the following safety recommendations are put forward Avoid shaking Recommend use of standard cabinet Please place the equipment far away ...

Page 28: ...LvSwitch IPPBX 3000 Manual 26 ...

Page 29: ...rect 2 Check to make sure the supply voltage and equipment requirements are the same 3 Check to make sure the configure the cable connection is correct configure the end of the PC is already open 3 1 2 Powering on the device 1 Turn on the power switch 2 Turn on the power switch of the device 3 1 3 Inspection operation after powering the device 1 Check the indicator on the front panel of the device...

Page 30: ...e settings 3 The step is over Figure 3 1 Connect LVswitch IPPBX and Terminal PC If users need to specify static IP address to the PC users need to configure the IP address of the network management PC to be in the same network segment of LVswitch IPPBX LAN interface The default IP address of LVswitch IPPBX LAN interface is 192 168 100 1 and the subnet mask is 255 255 255 0 for instant you can set ...

Page 31: ...cation code shown in the system and click Login to open the web settings page as shown in Figure3 3 Figure3 3 Web Setting Page Top of the page is the function button The left side of the page is the setting navigation bar corresponding to the function button The right side of the page is the settings region The following Chapters will introduce each details ...

Page 32: ...gh the panel view and the function parameters of the device can be configured here 3 2 4 User self service system login Users log in the self service system to view the basic user information and personal business processing Users need to maintain network interoperability with IPPBX devices and enter the following information in the browser address bar Http device IP address users php Press the En...

Page 33: ...e Email and other information Unified Account Modify the user account password the initial user password is 111111 please change the password after login The password can be 6 20 ASSIC characters but can not contain spaces and special characters such as SIP Registration Password If you are using SIP extension the SIP extension password can be changed in Basic User info The registration password ne...

Page 34: ...low Me Follow Me service enable users to bind personal extensions to other extensions as well as outside numbers such as cell phones desktop phones etc When inbound call to your personal extension number the numbers you bind will ring according to the set ringing mode such as ringing at the same time ringing in sequence ringing in memory etc Call Transfer Note When Follow Me service activated the ...

Page 35: ...ms Description When finish the setting click OK or Apply to enable settings Save the configuration data Cancel the current configuration data Enable the settings Click Cancel button to cancel the information entered and the page will jump to the Display page or the previous page of this function Click Add to display the configuration interface and configure the system Click the Delete button to de...

Page 36: ... the corresponding configuration Click the icon in the list box of a you can delete the item Check the radio button to enable this feature or service Text bar enter text Click the drop down list will pop up a drop down menu move the mouse pointer to an item left click to select it Page view function Click below the page or browse page before and after Specify the first page and last page browsing ...

Page 37: ...vice Overview Select System Status Device to enter the Device page as shown in Figure 4 1 Figure4 1 Device Overview The Device overview shows the software version hardware version MAC address Device ID Uplink mode Productclass CPU usage Memory Usage Click Refresh to display the current CPU usage and memory usage 4 1 2 Interface Status Select System Status Interface to enter the Interface page as s...

Page 38: ... are provided Click Refresh to display the current interface information 4 2 Info Statistics Info Statistics include DHCP Client Interface Online User 4 2 1 DHCP Client Select Infor Statistics DHCP Client to enter the DHCP Client page as shown in Figure 4 3 Figure4 3 DHCP Client DHCP Client page displays information of client which obtaining IP address through the DHCP service of this product the ...

Page 39: ...layed Click Refresh to display the current virtual interface information Click PhysicalPort the page as shown in Figure4 5 will pop up Figure4 5 PhysicalPort page The physicalport page shows the TxTraffic RxTraffic and connection status of the three physical ports of the device Click Refresh to display the physical port information of the curLease Time 4 2 3 Online User Select Info Statistics Onli...

Page 40: ... the wireusers Click Refresh to display the current information of the Wire user Click VPN User the page as shown in Figure4 7 is displayed Figure4 7 VPN User In VPN User page the number of the users who log in via PPTP VPN L2TP VPN and IPSEC VPN is desplayed Click Refresh to display the information on number of VPN users logged in at the curLease Time ...

Page 41: ... configuration of IPsec VPN L2TP VPN and PPTP VPN 5 1 Basic Setup Basic Setup includes LAN Setup WAN Setup DHCP 5 1 1 LAN Setup Select Basic Setup LAN Setup click Basic Settings to the page as shown below Figure5 1 LAN Setup Configure IP address and Netmask of the LAN port The default IP Address is 192 168 100 1 and Netmask is 255 255 255 0 After configuring LAN IP users need to re login with the ...

Page 42: ...idge mode allows easy access to the user s network without changing the user s network configuration In bridged mode the connection type defaults to static addresses sets the intranet address assigned to the device from which the administrator can manage the device 3G interface does not support bridging mode The address of administrator s computer and the management address set in bridge mode are ...

Page 43: ...on options are Dynamically obtained DNS or manually specify the primary and secondary DNS server address IPv6 Configuration Item Description IPv6 Global Address Obtaining Method No status Automatic configuration Automatically generates an IPv6 address by the product based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the...

Page 44: ...onfiguration Item Description IPv6 Global Address Obtaining Method No status Automatic configuration Automatically generates an IPv6 address by the product based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the IPv6 address and network prefix length in the text box below IPv6 Default Gateway Obtaining Method No status A...

Page 45: ...work Manual Configure the IPv6 address and network prefix length in the text box below DHCPv6 Obtain an IPv6 address through DHCPv6 with status IPv6 Options Request LAN Prefix If this option selected the route advertisement options and DHCPv6 options in IPv6 Basic Configuration LAN can be obtained by WAN Authorization IPv6 Default Gateway Obtaining Method No status Autoconfiguration Automatically ...

Page 46: ...t based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the IPv6 address and network prefix length in the text box below DHCPv6 Obtain an IPv6 address through DHCPv6 with status IPv6 Options Request LAN Prefix If this option selected the route advertisement options and DHCPv6 options in IPv6 Basic Configuration LAN can be ...

Page 47: ... page as shown in Figure 4 7 is displayed Figure5 7 WAN Subinterfaces page Click Add to pop up the page for adding a WAN sub interface as shown in Figure 4 8 Figure5 8 WAN Subinterfaces Configuration WAN Subinterfaces Configuration description Table 5 1 Sub interface Configuration Item Description Enable Subinterface Enable subinterface option or not VID Negotiate with the WAN port switch equipmen...

Page 48: ...t and voice Voice Internet This type is compatible with voice and Internet access Management Voice Internet This type of compatible management Internet access and voice Other Other types Subinterface Mode Options Gateway Bridge Connection Type Options include static IP DHCP PPPOE configuration method is same with the one of WAN port Enable Subinterface mode the WAN port Basic Settings will not be ...

Page 49: ...abled the DHCP function on the LAN port is disabled DHCP service is select as DHCP SERVER a page pop up shown as Figure 5 10 This product acts as a DHCP Dynamic Host Configuration Protocol server and assigns IP addresses to computers in the LAN DHCP SERVER Configuration Table 5 2 DHCP SERVER Configuration Item Description Lease Time Enter the lease time of the assigned IP address for computer afte...

Page 50: ...to allocate IP addresses to DHCP clients DHCP RELAY Configuration Description Table 5 3 DHCP RELAY Configuration Item Description Server side IP Address IP address of DHCP server connected Server side interface The interface that connect DHCP RELAY with DHCP server 5 2 Advanced Options Advanced Options include DDNS Static Route DNS relay setting NAT Port Mapping UpnP Host Name ALG push portal IGMP...

Page 51: ... name you get when you register the DDNS service Password The password you get when you register the DDNS service Domain name The domain name bound with the WAN port IP address of this product 5 2 2 Static Route After defining the LAN port address WAN port address and gateway the device will automatically generate the interface network segment route and a default routing with these routes basic se...

Page 52: ...reaches the destination address NetMask The destination address subnet mask to be reached Network Type Select the static route out interface including the LAN port and WAN port 5 2 3 Dynamic route Dynamic routing means that the router can automatically set up its own routing table and adjust it according to the actual situation The routing information exchange between the product and the docking d...

Page 53: ...figuration NAT Configuration Description Table 5 7 NAT Configuration Item Description Enable Select Enable to activate NAT service The router maps all Select this item to enable NAT function all the internal Interface Instruction RIP Click enable to enable Routing Information Protocol Version Consistent with docking routing devices optional default RIPv1 And RIPv2 Select default it automatically n...

Page 54: ...ows no static interface Extranet IP IP address range used after address translation the address range must be on the same network segment as the above network interface Intranet IP Intranet IP address need to be translated Select Apply to all Intranet IP all Intranet IP are translated to the extranet IP through NAT function select Apply to the specified Intranet IP Set the intranet addresses that ...

Page 55: ...vance options Host name the page will pops up as the figure 5 19 Item Description Port Any ports In this mode all ports will be mapped Designated port Users need to configure the Intranet port and Extranet port Protocol The data connection protocol used when port mapping options include All TCP or UDP Internal IP The intranet IP that neet port mapping Interface WAN port WAN3G or User Defined are a...

Page 56: ...ealize private network traversal function of SIP FTP H323 L2TP RTSP IPSEC and PPTP protocols Select advanced options ALG and enter the ALG page as shown in figure 5 20 Figure 5 20 ALG setting 5 2 9 Push Portal The page push is the website address opened by the user who logs on the Internet through this product when they first log on the Internet Select network advanced options and push portal the ...

Page 57: ...ick the radio box to enable the function The proxy interface is the interface connect with IGMP router which can be WAN 5 or WAN sub interface according to the drop down box 5 2 11 IGMP VLAN Select advanced option IGMP vlan and enter the IGMP vlan page as shown in figure 5 23 Interface Instruction Push portal To enable or disable default disable Web Portal The first time to open the website addres...

Page 58: ...tructions All Swan list Display only the enabled Wan subinterface with connecting pattern bridge and generally select the sub interface of the IPTV property that is the binding type Subinterface for IPTV or Other IGMP_vid Configure the ID of the livestreaming channel and bind it to the WAN subinterface After connecting the IPTV set top box with the internal network port bound to the WAN sub interf...

Page 59: ...hen they are transmitted over the network As IPsec VPN server the configuration steps of this product are as follows Step 1 Add a new policy on the IPsec policy page Step2 On the Ipsec application page modify and delete the added policy Step 3 On the Ipsec status page connect or disconnect the enabled policy Step 4 On the Ipsec log page to check the log of the connect or disconnect of the Ipsec po...

Page 60: ...nterface items Description IKE Internal key exchange Configure IKE which uses two phases to negotiate and establish the key for IPsec SA Exchange mode When it is the first phase for exchange the optional mode Main or Aggressive The Main difference between the Main and Aggressive pattern exchanges is that the Aggressive exchange provides no identity protection and exchanges only three messages In c...

Page 61: ...ription Phase 1 In the first phase of configuration the communicating parties establish an authenticated and secured channel among themselves that is establish an IKE SA Local ID type The ID type is used by the product during IKE s first phase of negotiation used to identify itself to the opposite product Optional IPaddress or FQDN Local ID When selecting IP address here it enters local IP address...

Page 62: ...tiate specific SA for IPsec and establish IPsec SA for final IP data packet security transmission ESP mode In tunnel mode AH or ESP is inserted before the original IP packet header and a new packet header is generated before AH or ESP In transport mode AH or ESP is inserted behind the IP packet header but before all transport layer protocols or before all other IPsec protocols Default value is Tun...

Page 63: ...page of application page Click the IPsec tab and the IPsec application will pops up as figure 5 26 shown Figure 5 26 IPsec VPN IPsec Application On this page you can see all the IPsec policies set modify the policies or directly modify the status of the policies or delete the policies Click IPsec status you can see the IPsec status as figure 5 27 shown Figure 5 27 IPSEC status On this page it show...

Page 64: ...e to compatibility issues with the vpn ah mode AH is not recommended for protocol type in the phase 2 configuration of the IPsec policy 5 3 2 L2TP L2TP Layer 2 Tunneling Protocol is the most widely used protocol of the VPDN Virtual Private dial up Network tunnel protocols Here to introduce how to configure L2TP VPN L2TP Client configuration This product can be configured as L2TP client which can s...

Page 65: ...e tunnel authentication and configure authentication that is consistent with the server Server IP Address The L2TP SERVER IP address User name The L2TP server user name connected to L2TP client Password The L2TP server user password connected to L2TP client Click save to save client configuration information and click apply to connect to the server L2TP server configuration This product can be con...

Page 66: ... L2TP IPSec Tunnel Settings Click the radio box to enable L2TP IPSec tunnel setting Select the Shared key authentication mode and enter it in the text box below Shared key Now when the client connects to the server it can use the IPSec encrypted VPN tunnel Click save button to save the server configuration information and apply to apply the setting L2TP status After the VPN connection operation cl...

Page 67: ...ystems and other systems with point to point protocols Select Network and VPN Setup and PP2P VPN then appears the page as figure 5 32 Figure 5 32 PPTP VPN setup The basic setting description as below Table 5 17 pptp vpn setup Interface items Description Enable PPTP Click the box to enable PPTP IP pool The IP address obtained by the client after dialing the VPN is in the form of XX XX XX XX Service...

Page 68: ...n Method Default value Local Authentication Algorithm PAP CHAP MS CHAP V1 and MS CHAP V2 Enable Encryption Encryption can only be enabled under ms chap V1 V2 authentication algorithm password length support MPPE 40 and MPPE 128 MPPE encryption mode supports stateless and stateful ...

Page 69: ...alation routing in the setup wizard enabling basic internal call and external call The SIP relay needs to input specific information to the end to end gateway or ISP such as IP address port number SIP account and SIP password Before configuration click the Quide Guide of the page to enter the quick setting page as shown in Figure 5 1 Figure 6 1 Quick Guide The Click Step 1 button to pop out as the...

Page 70: ...es Figure 6 4 Route Settings Click Finish to finish configuration 6 2 User Config User Config includes User and Department 6 2 1 User Click Voice Config User Config User to pop up the page shown in Figure 5 5 add user information create the only user that the device can identify and manage and restrict the user s behavior effectively ...

Page 71: ...PPBX 3000 Manual 69 Figure6 5 User Add a single user Click Add to pop up the page shown in Figure 6 6 Figure6 6 Add user information 1 Basic Settings Basic configuration page is shown in the following figure 6 7 ...

Page 72: ...o input the password again Name Input user s name Employee ID Input user s Employee ID Cell Number Input user s cell phone number Home Number Input user s home number Department Select department of the user Route Group Add an extension to the selected routing group A user can only be in one routing group The system default routing group is default VIP class Select the VIP level of the user from t...

Page 73: ...user payment type you need to set up the card user payment mode at the same time providing three ways no binding authentication binding authentication and binding without authentication Do not bind but need to be authenticated enter card number and password when make a call account to the system prompt tone Bind and need to be authenticated enter card number in the card number account text box ent...

Page 74: ...ling route For example if the extension needs to make an international call the permission of the extension should be international call and the calling route should be configured at the same time Only when both conditions are met can the extension make an international call Route Group Select route group from the drop down box Bind the FXO channel Select FXO channels The device support analog pho...

Page 75: ...er and lower letters and number Such as LjlA08u96Q The default registration password is Aa111111 2 Permitted Registry Address Range add registration address limit you can add more than one registration address Can add most 5 addresses include subnet mask 3 IP address selecting a SIP phone requires assigning an IP address If you use static or external IP you need to fill in the specified IP Without...

Page 76: ...ce connection 11 Port matching select yes to enable port matching The default value is YES Yes 3 Call Time Limit Set Click Enable Call Time Limit Set to enable settings configuration page is shown in the following figure 6 9 Figure6 9 Call Time Limit Set Default valuses as shown below 0 means no limitation Internale call 0 minutes Local 1440 minutes National Long Distance 480 minutes International...

Page 77: ...ing to the prompt tone 3 Before setting up voice mail box you need to set up the SMTP settings please refer the PBX settings SMTP settings 5 Unanswered Call Setting Unanswered Call Setting is shown in the following figure 6 11 Figure 6 4 Unanswered Call Setting Interface items are described as follows Table 6 4 User Unswered Call Setting Items Description Unanswered Setting Automatic Transfer to I...

Page 78: ...igure Figure 6 13 Select a File Users will see the following figure after successfully importing data Click the Reload button to make the data effective Figure6 14 Import User Data Successfully Search Export User Data Export User Data Click the Export button in the search export page a pop up dialog appears as shown in the following figure ...

Page 79: ...x of user name click Delete button to delete selected users Search Users Click the Search button in the search export page to open the page as shown in the following figure Figure 6 16 Search Users Users can search the user by username name extension and department Delete Edit User Data Click delete and edit to delete and edit users as shown below ...

Page 80: ... monitoring of user information When the user group is defined when the user is added the user s department is selected from the user group drop down box Click Voice Config User Config Department to pop up figure 5 18 below There s a default department default it can t be edited and deleted Figure 6 18 Department 1 Add a department Click Add to pop up the figure 6 19 ...

Page 81: ...bscriber group s dialing permissions Select allow the outside line to call the radio box the user group can listen to the outside calls otherwise you can only listen to the internal calls Select the allow group to dial each other the members of the user group can call each other otherwise the members of the group can not dial each other Grouping Permissions Setting Choose whether the user group an...

Page 82: ... system as a terminal is registered remotely to the upper softswitch It can make the SIP terminal of lower level manage the domestic or international long distance calls through the successful registered operators or connect with the upper level system so as to realize the voice interworking between the two platforms Select Voice Config Trunks Config Trunk Config to pop the Figure 6 21 below Figur...

Page 83: ...n to be selected with the mouse the continuous channel can be dragged by the mouse multiple channels can be pressed to hold the CTRL keyboard with the mouse choice Click after selection and click after selecting the list Permission Authority of this trunk Routes Group Select route group in the drop down box default route group is Default Caller ID Select this option to display calling number SIP T...

Page 84: ...ddress of opposite terminal equipment Address Domain Name IP address of opposite terminal equipment Port Port of opposite terminal equipment Transport TCP UDP which must be the same with opposite terminal equipment URI Program Option SIP TEL default value SIP Permission Authority of this trunk Internal Enterprise Local National long distance International Long distance DID Number Options None DID ...

Page 85: ...calling number of the extension will be taken out with a custom set number if the radio box is not selected the caller number of the extension will follows the number which is the register number in PBX Features SIP Registry Max Calls Permitted maximum calls of this SIP trunk Fill in the maximum number of simultaneous calls allowed on the relay the maximum number is 32768 if more than this number ...

Page 86: ...LvSwitch IPPBX 3000 Manual 84 Figure 6 24a Newly added SIP advanced setting used for interface type UNI side ...

Page 87: ...P The external IP address Whether to Send Options Select whether to send options To select yes you need to fill in the following two items Send options to inquire each other s ability and the default value is no Send options frequency in usual Set the frequency of normal sending options within a range of over 30s and the default value is 60s Send options frequency in expection Set the frequency of...

Page 88: ...s SIP this parameter determines the form of the user name with the default value no Select yes and the user name is in the form phone host such as Sip 81091143 61 142 197 38 sip 2 0 User phone Select no the user name is in the form of user host such as superman ims js chinamobile com Fax mode None t 30 by pass or T 38 Enable RFC3681 Default value yes Enable Routing Mode Default value yes Enable Au...

Page 89: ... G 711A G 723 G 726 G 729 Speex Ilbc and AMR PRI trunk Add a PRI trunk PCM should be enabled before setting Parameters should be agreed with the opposite side Generally the default value should be kept Click the add button in the PRI trunk area and the page pops up as figure 6 29 ...

Page 90: ... For details of enabling E1 T1 see voiceset PBX settings PCM Settings Position Optional network or user this parameter must be inconsistent with the opposite side default value network side If the opposite side is network side then the device side is user side In general PSTN or the superior bureau is on the network side and this device is set on the user side If a subordinate PBX is brought down ...

Page 91: ...ational ISDN type2 common in the US ni1 National ISDN type 1 dms100 Nortel DMS100 4ess AT T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors Calling Nai Select the properties of the caller provided by the ISP Default value is national long distance Including domestic long distance international long distance local speci...

Page 92: ...signal Receive the alerting message Options send back the ringtone or not send back the ringtone Modify delete PRI Trunk In the PRI trunk list click a certain PRI trunk that you want to modify click the button and modify the setup information of designated PRI relay in the popup interface Select a PRI relay you wish to remove from the PRI relay list click the button and confirm that the designated...

Page 93: ...tance R2 country selection Select the country standard different country has different standard default value is China Longest called number Set the longest bits of called number the range 3 20 bits default value is 6 Longest caller number Set the longest bits of caller number the range 3 20 bits default value is 6 Caller category Select the caller type provided by ISP The system provides five cat...

Page 94: ... off the fax function on this relay The default value is no Modify delete R2 trunk In the R2 trunk list click a R2 trunk to be modified and click the button to modify the setting information of the specified R2 relay in the pop up interface Select an R2 trunk to be deleted in the R2 trunk list and click the button to delete the specified R2 trunk SS7 Trunk Add a SS7 trunk PCM needs to be enabled b...

Page 95: ...merican National Standards American National Standard The countries used are North America countries such as the United States and Canada ITU International Telecommunications Union International standard Type Currently only supports ISUP signaling Permission Set the permissions of the relay The options are internal to the device internal to the enterprise local calls national long distance and int...

Page 96: ...t value is national Calling Nai Provided by ISP Select the attribute of the calling number from the drop down box The option has a national number spare a national backup and an international number The default value is national number Called Nai Provided by ISP Select the attribute of the called number from the drop down box The option has a national number spare a national backup and an internat...

Page 97: ...rmine the order of the circuits Signaling Channel The circuit number occupied by the signaling link PCM select 1 fill in the item 16 PCM selects 2 the item is filled in 48 PCM selects 3 the item is filled in 80 PCM selects 4 the item is filled in 112 Separate multiple circuit numbers with CIC The telephone number which is negotiated between the two devices to be connected This product supports sta...

Page 98: ... relay in the SS7 relay list that you want to delete and click the button to delete the specified SS7 relay 6 3 2 SIP Regitry SIP Registry used when SIP trunk type is UNI mode Click Voice Config Trunks Config SIP Registry to open the page as shown in the following figure ITEMS Description Relay fault determination When the relay fault duration reaches the set value the fault message will be sent t...

Page 99: ...ms are described as follows Table 6 11 SIP Add a New SIP Registry Basic Item Description Provider Name Select from provider name list only used for SIP UNI interface type SIP Username Fill in the name of SIP user Registry Name Registry name of SIP user Registry Password Password of the SIP user Call Registry Name Name of call registry user Call Registry Password Password of call registry user ...

Page 100: ...egistry Advanced Item Description Max Calls Default value is 1 Send Flash Type and select Yes if you want to send Flash DTMF Option RFC 2833 info and inband Fax Mode Option T 38 T 30 Enable RFC3581 Yes or No default Yes Enable Routing Mode Yes or No default Yes Register Logout SIP account Select SIP account and click Register button to register SIP account Select SIP account and click Logout butto...

Page 101: ... SIP Registry 6 3 3 Inbound Call Routing By setting inbound call routing incoming calls from analog trunk can be transferred to internal extensions IVR or agents Users can set different inbound call routing in different time period Select Voice Config Trunks Config Inbound Call to open the page as shown in the following figure Figure 6 36 Inbound Call Routing Add inboud call routing Click Add butt...

Page 102: ...re described as follows Table 6 13 Add a New Inbound Route Basic Items Description Name Name of new inbound route Week Set effective time of this route Monday to Sunday Hour Set effective time of this route 24 hours 2 Trunk Type Click Trunk button to open the page as shown in the following figure ...

Page 103: ...nalog trunk the inbound calls are only applicable to the analog trunk Trunk Trunk name Add Remove button Click the add button to add the selected relay to the text box click the remove button to remove the selected relay group from the text box 3 Click Action button to open the page as shown in the following figure Figure 6 39 Inbound Call Routing Action Interface items are described as follows ...

Page 104: ... transferred to the specified operator 6 3 4 Outbound Call Routing By setting outbound call routing users can make outbound calls through different trunks For example when users make local calls they can use analog trunk when users make long distance calls they can use SIP trunk By setting reasonable outbound call routing enterprise can reduce communication costs Click Voice Config Trunks Config O...

Page 105: ...and 0 9 _ and etc letters Linear Routing There s no outgoing prefix adn play secondary dial tone when enabling linear routing if not enable this term please fill in the outgoing prefix Outgoing Prefix Prefix of outgoing call 0 9 and can be typed Call Type Options Enterprise Local National Long Distance and International Long Distance Default enterprise Week Set effective time of this route Monday ...

Page 106: ...ed relay and click the delete button to delete the relay Select the added relay and click the button move up and move down to change the relay priority Select the routing group to which the routing belongs and add the routing to the selected routing group System default routing group default click the selected routing group in the grouModify and delete the outbound route click the button to modify...

Page 107: ...ple Dial 0 outbound call route Figure6 45 Outgoing prefix 0 call outbound example Dial 9 outbound call route Figure 6 46 Outgoing prefix 9 call outbound example 6 3 5 Number Transfer When make outbound and inbound calls number can be changed by rules Select Voice Config Trunks Config Number Transfer to open the page as shown in the following figure ...

Page 108: ...gure 6 47 Number Transfer Add Number Transfer Click Add button to open the page as shown in the following figure Figure 6 48 Add Number Transfer Interface items are described as follows Table 6 17 Add Number Transfer Items Description ...

Page 109: ... position which need to be changed Length Length of the call number need to be changed change type of Add cannot be filled Number Transfer to Type added call number or revised call number change type of delete cannot be filled Note Original number uses 1 9 X N Z etc it is applied for the same regular expressions with the dial up rule The collective description is as follows To designate a specific...

Page 110: ...er transfer by trunk name original number objective and transfer type 6 3 6 Dial Rule Select Voice Config Trunks Config Dial Rule to open the page as shown in the following figure Figure 6 50 Dial Rule Add a New Dial Rule Click Add button to open the page as shown in the following figure ...

Page 111: ...ategy Select send out does not match and when dialing and dialing rules do not match the signal is sent out over reaction time Select send immediately when does not match when dialing and dialing rules do not match send out the signal immediately Select does not match then hang up immediately when dialing and dial rules do not match immediately hang up the default value is send out does not match ...

Page 112: ...l The number should begin with 11 17911 an example Send the number out immediately after receiving the predefined number 17911 here is an example this example is to illustrate the ways of a sending a specific number out 6 3 7 DNIS It is allowed that different Call In policies can be used according to the incoming DNIS Destination Number Identification Service which is usually used for the extensio...

Page 113: ...p and dial not forwarded to voice mail Action List Click Add after the selected action and its content the selected action will be displayed in the action list If there is more than one action they will be arranged in line from top according to the sequence of the actions The order of the action list can be adjusted with the buttons Up and Down The unnecessary actions can be deleted with the Remov...

Page 114: ...n CNIS Number CNIS number is defined according to demand It can not repeat with internal system number such as extension number extension DID number DNIS queue number etc Action 1 Call binding selection Currently it can support FXO port IMS trunk and SIP UNI trunk 2 Selected bind same type can only bind 1 port and this bind is bidirectional for example when the FXO port 1 is selected it is indicat...

Page 115: ...les of calling number identification 6 4 PBX Features PBX features include call transfer call waiting three way call hotline call pickup clock speed dial blacklist follow me voicemail IVR queue recording billing ect 6 3 9 Feature Code Select Voice Config PBX Features Feature Code to open the page as shown in the following figure Figure 6 56 Basic Features Basic Features The basic page is as shown ...

Page 116: ...The characteristic number is 99 Dial the number to listen to the recording on the extension Press 1 to listen to it again after the recording is finished Press to record again The new recording will replace the original one Phone Login The characteristic number is 105 Dial the number with the logout extension and enter the password after the prompt tone to login the extension Phone Logout The char...

Page 117: ...t the call in real time Intruder mode definition participate in the extension call Force Release Feature number 35 extension number the user can strongly open the extension call Call Transfer Call transfer page is as shown in the following figure which introduces the operation method of basic configuration by using extension Characteristic number begins with or dialing characteristic number is abl...

Page 118: ...B extension A dials 25 after listen to the prompt tone extension A dials extension C Extension B and C can establish a call and extension A hangs up automatically Call Waiting Call forwarding page is as shown in the following figure which introduces the operation method of basic configuration by using extension Characteristic number begins with or dialing characteristic number is able to trigger c...

Page 119: ...nfirm the setting Add last incoming call number into blacklist The characteristic number is 32 Dial 32 to put last income call number into blacklist press 1 to confirm the setting Call Busy Back Figure 6 60 Call Busy Back Interface items are described as follows Table 6 26 Call Busy Back Items Description Call Busy Back Activate Press 37 to activate call busy back service Call Busy Back Deactivate...

Page 120: ...ty Call Service Process 1 Extension A makes a call with extension B 2 Extension A press hookswitch and call extension C A and C establish calls at this time extension is holded 3 Extension A press hookswitch and press digital key 3 A B and C establish three party calls Inquire Transfer Service Process 1 A call front desk B B answers B needs to transfer the phone to the colleague extension C 2 B pr...

Page 121: ...ure 6 61 Hotline Click Add button to open the page as shown in the following figure Figure 6 62 Add New Hotline Interface items are described as follows Table 6 27 Add New Hotline Items Description Extension Select which extension enables hotline service Hotline Type Delayed hotline or instant hotline Called Number Destination number Timeout When selected delayed hotline select delay time from 0 1...

Page 122: ...on If several extensions ringing simultaneously users can pick up according to calling sequence Figure 6 63 Group Pickup Add Extensions to a Group Click Add to open the page as shown in the following figure Figure 6 64 Add Extensions to a Group Interface items are described as follows Table 6 28 Add Extension to a group Items Description Name Name of this group Extension Add extension numbers to t...

Page 123: ...usic files and then click the Upload button to upload the music to system Play CRBT Click button to play CRBT Search CRBT Click button to open the page as shown in the following figure Figure 6 67 Search CRBT Users can search CRBT by name Note 1 Users can upload or record personalized color ringtones in the self service system 2 Upload audio files in 8kHz 16bit mono format of wav alaw ulaw and GSM...

Page 124: ...Clock Service Click Add to open the page as shown in the following figure Figure 6 69 Add Alarm Clock Service Configure extension number clock sound and effective time of alarm clock service Search Alarm Clock Service Click button to open the page as shown in the following figure Figure 6 70 Search Alarm Clock Users can search the alarm clock that has been set in accordance with extension 6 3 14 S...

Page 125: ...items are described as follows Table 6 29 Add New Speed dial Items Description Extension Select extension number Speed dial Number The corresponding speed dial key for the phone number Phone Number Phone number which needed to be dialed with the speed dial number Search Speed dial Click button to open the page as shown in the following figure Figure 6 73 Search Speed dial Policy Users can search t...

Page 126: ...Figure 6 75 Edit Call Transfer Interface items are described as follows Table 6 30 Call Forwarding Configuration Items Description Extension Extension number Forward Unconditional Incoming calls will be forwarded to another preset phone number Forward on Busy Incoming calls will be forwarded to another preset number when the line is busy Forward No Answer Incoming calls will be forwarded to anothe...

Page 127: ...orward no answer 6 3 16 Black List Users can refuse the incoming calls from some certain numbers to prevent users from unacceptable calls Select Voice Config PBX Features Black List to open the page as shown in the following figure Figure 6 77 Black List Add Blacklist Click Add to open the page as shown in the following figure Figure 6 78 Blacklist Configuration Interface items are described as fo...

Page 128: ...e Figure 6 79 Search Blacklist Users can search blacklist by extension number and block number 6 3 17 White List Select Voice Config PBX Features White List to open the page as shown in the following figure Figure 6 80 White List Add Whitelist Click Add to open the page as shown in the following figure Figure 6 81 Whitelist Configuration Interface items are described as follows Table 6 32 Whitelis...

Page 129: ...ry extension and then transferred to the manager extension which greatly saves the manager s time and avoids unnecessary interruptions Select the Voice Config PBX Features Secretary the pop up page as shown in the figure below Figure 6 83 Secretary Steps 1 Business Settings in global parameters Seleect Voice Config PBX Settings Global Setting Figure 6 84 Business Setting Global internal extension ...

Page 130: ...sion of manager Secretary Extension Extension of secretary 6 3 19 Follow Me When user is being called phones will concurrently or sequentially vibrate accord to the setting In the circumstance of concurrent vibration if one terminal picks up the phone then other ringing will stop Under the circumstance of sequential vibration if one terminal doesn t answer the phone in the setting time then the ca...

Page 131: ...message Functions of voice mail are as follows 1 Transfer to voice mail box when call failed 2 Voice messages can be saved in system s voice mail box 3 Send voice message to specific email box 4 Supports locally and remotely listen to the voice message Select Voice Config PBX Features Voice Maill to open the page as shown in the following figure Figure 6 87 Voice Mail Interface items are described...

Page 132: ...TP server needs to be set up first See 6 6 9 SMTP setting for details 6 3 21 IVR Device uses convenient auto answer system Users can customize IVR flow according to their needs Through in house software platform the unit can provide IVR service and users don t need additional IVR server and related boards which can reduce investment Through Graphical User Interface users can easily customize the I...

Page 133: ...Enter the name of new IVR then click OK button to open the page as shown in the following figure Figure 6 90 New IVR IVR Setting 1 Click Add button to open the page as shown in the following figure Figure 6 91 IVR Setting Interface items are described as follows ...

Page 134: ...and its content The options of the action include automatic transfer to IVR extension number play prompt tone cannot be interrupted play prompt tone interrupted voice mail group call queue hang up answer and conference Action list After selecting the action and the content of the action Click the add button and the selected action will be added to the action list box If there are more than one act...

Page 135: ...d a Role Click Role Management to pop up the figure below Figure 6 94 SoftConsole Role Management Click Add button to open the page as shown in the following figure Figure 6 95Add New Operator Interface items are described as follows Table 6 37 Operator Role ...

Page 136: ... the figure below Figure 6 96 SoftConsole Account Management Click Add button to open the page as shown in the following figure Figure 6 97 Add Operator Account Interface items are described as follows Figure 6 38 Add Operator Account Items Description Account Name of operator account Password Password of operator account Role Select relevant role Permission Setting Show operator permission ...

Page 137: ...e number all the extensions in the queue will ring according to the ringing policy such as simultaneous ringing circular ringing etc Select Voice Config PBX Features Queue to open the page as shown in the following figure Figure6 98 Queue Add a New Queue 1 Click Add button to open the page as shown in the following figure Figure 6 99 Add a New Queue Interface items are described as follows Table 6...

Page 138: ...allers Maximum number of calls in the queue can hold simultaneously Ringing Time Time duration of the ring when there is no answer from the agent Retry Wait Time sec When all the lines are busy the call in users can select waiting Hearing the prompt tone after the waiting time users can select to continue waiting or hang up Max Waiting Time sec Maximum waiting time for users who select continue wa...

Page 139: ...r Phone Member Select the member according to the type Search Queue Click button to open the page as shown in the following figure Figure 6 101 Search Queue Users can search the queue by name and extension number Note The queue number cannot be repeated with the existing user extension number or conference call number or other business Numbers 6 3 24 Call Recording Select Voice Config PBX Features...

Page 140: ...k Edit button to open the page as shown in the following figure Figure 6 103 Recording Number Management Interface items are described as follows Table 6 42 Recording Number Management Items Description Query by Department Select extensions according to departments Extension Select extensions Recording server and IP PBX device must configure docking information at the same time After successful do...

Page 141: ... it can continue to be used If you want to continue full featured use please contact the vendor for payment 6 3 25 Billing Setting Select Voice Config PBX Features Billing Setting to open the page as shown in the following figure Figure 6 104 Billing Setting Interface items are described as follows Table 6 43 Billing Setting Items Description Docking Server Setting Billing interface setting Defaul...

Page 142: ...Conference Bridge setting page Add a meeting Click the add button and it pops up the page as following Figure 6 106 Edit a conference The interface terms as following Table 6 44 Edit a conference Name Description Number Set the conference number ...

Page 143: ...he conference name Max user Set the maximum users that can attend this meeting User pin When enable the protected conference it needs to fill in the user pin When connects through the conference it needs to dial the pin to enter the conference ...

Page 144: ... route group VoIP setting DSP setting analog setting prompt tone etc 6 4 1 Global Setting Select Voice Config PBX Settings Global Setting to open the page as shown in the following figure Figure 6 107 Global Setting Interface items are described as follows ...

Page 145: ...tion DNS SRV Select Open to enable DNS SRV function Whether to Send Ponder Select Open to send to upper switch Max Forward Times Default 0 RTP Timeout Setting Default value 30 seconds Outgoing Call Quick Setting National Long Distance 0 International Long Distance 00 Incoming call display settings Default anonymous Area Code Setting Enter area code for example Suzhou is 0512 Display source caller ...

Page 146: ...oup can only one to one relationship 2 a route group can bind multiple routes and a route can also be classified into multiple routing groups Route group and routing are multi to many relations Route is grouped into routing groups to take effect 3 a route can bind multiple trunks and a trunk can also belong to multiple routes Select Voice Config PBX Settings Route Group to open the page as shown i...

Page 147: ...his list After selecting the entry click button to delete it from this list Edit Route Group This option allows user to change a route group configuration Select an entry from the list click button Search Route Group Click Search button in search export page to open the page as shown in the following figure Figure 6 110 Search Route Group Users can search route group by name 6 5 3 PCM Settings Sel...

Page 148: ... Where PRI or SS7 relay uses CCS R2 trunk uses CAS Optional D4 for T1 ESF Extended Super Frame Default ESF This parameter must be negotiated with the peer Both parties must be identical in interface parameters Inconsistent due to individual characteristic parameters No warnings on the indicator or alarm station But it will cause data channel failure error code slip code out of synchronization etc ...

Page 149: ... of individual characteristic parameters will cause data channel failure error code slip code out of step etc These characteristic parameters are impedance frame line coding CRC check The above parameters need to be negotiated with the peer when docking 6 4 3 Prompt Tone All prompt tones used in system are managed in this page Select Voice Config PBX Settings Prompt Tone to open the page as shown ...

Page 150: ...record in this page click button to play it After playing there will be a popup window If users want to transfer it into prompt tone rename it and click Transfer button Then the transferred file will be forwarded to the prompt tone and the original record will be deleted 6 4 5 VoIP Security Select Voice Config PBX Settings VOIP Security to open the page as shown in the following figure Figure 6 11...

Page 151: ...ecurity Total Call Duration Limitation Select the call time limit radio box to enable the long day long distance traffic function to be limited Administrators need to set the daily warning time and outage value for long distance traffic The outage value needs to be greater than the warning value The unit is minute day the range is 0 9999 minutes day of which 0 indicates no time limit Early warning...

Page 152: ...e described as follows Table 6 48 VoIP Config Items Description SIP Port Default value is 64888 RTP Port 10000 20000 IP Address WAN IP address of device Enable STUN Enable STUN service STUN Main IP IP address of main STUN server STUN Main Port Port of main STUN server STUN Standby IP IP address of standby STUN server STUN Standby Port Port of main STUN server ...

Page 153: ...e described as follows Table 6 48 Analog Interface Configuration Basic Settings Items Description Time Setting for FXS Port Number Sending Interval of Sending Number to PSTN Default value is 3 seconds Interval of Sending Hook Flash Signal Sensing Interval of Hook switch Flash Signal of FXS Port Range of 300 2000ms default value is 400ms Interval of Sending FXO Hook switch Signal Range of 300 2000m...

Page 154: ... Select this item the polarity check determines whether the analog trunk is connected Enable VMWI Choose yes light the voice mail message lamp of the analog phone the premise analog phone has a voice mail message light the default value is yes Look Current The default 20mA provides options for 20mA 25mA 30mA 35mA and 40mA Feed Voltage When the telephone is automatically ringing the parameter can b...

Page 155: ...bscriber interface the plug on the wall delivers POTS service from the local phone company s Central Office CO and must be connected to subscriber equipment telephones modems and fax machines In other words an FXS interface points to the subscriber The page is shown as in the following figure The FXO port list is automatically generated according to the hardware configuration Figure 6 120 FXS FXO ...

Page 156: ...1 FXS Setting 6 4 8 DSP Setting Select Voice Config PBX Settings DSP Setting to open the page as shown in the following figure Figure 6 122 DSP Setting Basic Setting Interface items are described as follows Table 6 50 DSP Setting Basic Setting ...

Page 157: ...b default value is 0dB Input Gain Telephone voice volume size of caller Range is from 14dB to 6dB default value is 0dB DTMF Volume Sound level of the user s keys Range is from 63dB to 0dB Minimum Delay of Dynamic Jitter Buffer ms Range is from 0ms to 280ms default value is 150ms Maximum Fax Rate Options 2400bps 4800bps 7200 bps 9600 bps and 12000 bps 14400 bps Default value is 14400bps Fax Redunda...

Page 158: ... seconds and a complete ringing period is between 3 67 7 5 second The user first heard the signal cycle followed by the mute cycle Back tone usually uses a single frequency and the frequency range is between 400 500hz Chinese standard ring back tone and bell sound is 1 second stop 4 seconds ringback tone using a single frequency 450hz Default value voice low frequency 450 HZ voice high frequency 0...

Page 159: ...can not be all the same between different signals 3 the unit of the mute time and the pronunciation time is MS such as the silence time and the pronunciation time set to 0 indicating the continuous signal sound 6 4 9 SMTP Setting Select Voice Config PBX Settings SMTP Setting to open the page as shown in the following figure Figure 6 124 SMTP Setting Interface items are described as follows Table 6...

Page 160: ...PBX 3000 Manual 158 Figure6 125 License Update Click Browse button to open Choose File dialog box select the License file click Import button to import license file Note Please contact supplier to get License file ...

Page 161: ...er Trunk Display trunk type and name Call Length Call from start to end Call Type Display call type Result Not answered means ringing but not answered answered means call successful call busy means called number is busy and not answered Report Export log information to excel file Search Serarch calls by time phone number trunk call type call duration service type and department 6 5 2 Service Voice...

Page 162: ...tent click start capture to start capture then the device starts to work Click stop and download it pops up the page as Figure 6 124 and to save the file This document is for the analysis of engineers Do not open directly for non engineers Figure 6 123 Data capture Figure 6 124 Data packet saving The data capture interface items are described below Table 6 49 Data capture Terms Description ...

Page 163: ...the simulation diagram shows the current loaded slot board card information temperature and fan status Network interface Select the network WAN or LAN port that you want to capture IP address optional Fill in the ip address optional Port optional Fill in the port optional Start capture Click and start capture Stop and download Click and to stop capture ...

Page 164: ...to guarantee VoIP call quality The uplinking Ethernet of the WAN port of the equipment is connected to the Internet of the operator The equipment needs to adopt routing mode and the LAN port can be connected to enterprise side network switches computers IP phones etc 7 1 1 Hardware QOS state QoS state can display the flow histogram of the current four queue priorities in real time 7 1 2 Basic sett...

Page 165: ...s forwarded first The system supports speed limit of downlink bandwidth of 2 LAN ports which can be set by users themselves Internal VoIP packet priority forwarding enabled by default all FXS phone calls generated by the packet system default on high quality DSCP mark of first grade priority forwarding LAN1 gateway high priority forwarding not enabled by default after enabled packets from LAN1 por...

Page 166: ...ink limit the page pops up as the figure7 1 Figure 7 1 linked limits Total devices connected limit Set the total number of connections of the device the value range is 1 65536 and the default value of the system is 65536 With this feature enabled the total number of connections on the current device exceeds the set value and you must wait for a connection to break somewhere before you can establis...

Page 167: ...n limit limit the number of connections of each user in the distribution object When the number of connections of a single user exceeds the set value it must wait until the connection is broken to establish a new connection Total connection limit limits the number of connections for all users in the distribution object Connection type Select all to limit all connections and TCP to limit TCP connec...

Page 168: ...le 7 2 add the IP quintuple filtering strategy Terms Description Policy name Set the quintuple policy name Protocol Set the protocol needed to be filtered selected TCP UDP TCP UDP ICMP Source IP Set the source IP address or IP range needed to be filtered Destination IP Set the destination IP address or IP range needed to be filtered Source port Set the source ports to be filtered and you can set a...

Page 169: ...g page pops up as shown in figure 7 5 Figure 7 5 MAC address filtering Click add button and the add MAC address filtering page will pop up as shown in figure 7 6 Figure 7 6 Add Mac address filter Add MAC address filtering instructions below Table 7 3 Add Mac address filter Terms Description Name Set Mac address filter name Source MAC address Set the source MAC address to be filtered Destination MA...

Page 170: ...LvSwitch IPPBX 3000 Manual 168 Mode Engineering staff background use the customer can not use ...

Page 171: ...heduler policy Table 8 1 add time group policies Terms Description Policy name Set the time group policy name When adding an application control policy in the application control or adding a firewall rule in the firewall setting the defined policy is displayed in the time policy drop down box The policy definition Set the scheduler policy time select the corresponding radio box 8 1 2 Account Add u...

Page 172: ...superadmin and useradmin to log into the device as an ordinary user and the device can be configured Select business admin After logging into the device you can only see the business configured for this account Services The business the user can use select the radio box Web permission Select enable to allow log on to the device through the Web management page Select disable and this user has no ac...

Page 173: ...LvSwitch IPPBX 3000 Manual 171 8 1 3 Common ports Standard protocol port Numbers can be edited through the management of common ports ...

Page 174: ...le 9 1 Basic Settings Item Description Only_wan Whether to allow the administrator to log in web management page of this product from the WAN port the default value is off Port The port number of the product ranging from 1 to 65535 The default value is 443 Only_lan Whether to allow the administrator to log in web management page of this product from the WLAN port the default value is off Enable Fi...

Page 175: ...all This product has predefined Firewall policies for packets originating from the basic interface Users can modify the policy by clicking the target item Click Add The Firewall Settings page displayed as shown in Figure 6 3 Figure7 3 Firewall Settings Add Firewall Rule Settings description Table 7 2 Firewall Settings Item Description Policy Name Define the policy name enter 1 32 characters From t...

Page 176: ... on time policy see Object Management Time Group Status Optional Enable or Disable After the rules are successfully added the rules are sequentially matched from top to bottom Users can change the order of access control rules by using the Up and Down buttons 9 3 ARP Defense The ARP Defense function mainly used to prevent a large number of invalid ARP request packets in the LAN which causing the A...

Page 177: ... in IP MAC binding page The intranet LAN IP MAC binding table can be easily obtained by importing from the system However due to ARP aging and other reasons it can not be guaranteed to import all the computer information After importing in this method it is recommended to check whether the computers you want to bind are in the binding table If not add them manually 9 3 2 ARP Defense Click ARP Defe...

Page 178: ... of broadcast storm and set the suppression threshold After the broadcast traffic exceeds the threshold the system discards the broadcast packets Anti ARP Spoofing Check the radio button to enable ARP anti spoofing By regularly sending gratuitous ARP packets all users ARP tables are updated to prevent ARP spoofing Sending gratuitous ARP packets Interval The default is 10 seconds Enable the Clients...

Page 179: ...DoS attacks on devices by intranet users Select DdoS Defense to enable this function If there are no special requirements it is recommended to turn on all prevention functions Enable TCP Flood attack defense UDP Flood attack defense and ping Of Death attack defense Users can set the connection limit according to the server s normal traffic gennerally keep the default value is ok ...

Page 180: ... enter Basic Settings page as shown in Figure10 1 Figure10 1 Basic Settings Define the name of this product 10 2 WebManage Select System Web Manage to enter Web Manage page as shown in Figure10 2 Figure10 2 Web Manage Page The System default value of http port is 80 and the one of https port is 443 users can modify the WEB management port according to their needs modification is not need under nor...

Page 181: ...the configuration file to be saved and click Backup the Save as dialog box is displayed Step 2 Click Save button in the File Download dialog box to open the Save As dialog box Step 3 Select the path for backup the configuration information in the Save As dialog box and click the Save button Result The configuration information is successfully saved to the computer and the configuration can be rest...

Page 182: ...ation restore successful page as shown in Figure 8 5 After the system reboots the system will revert to the imported configuration information The current configuration information will be lost after restoring the configuration information If you do not want to lose current configuration information please back it up Restore installation configuration Click Start to save the installation configura...

Page 183: ...de process the system indicator blinks red slowly After the upgrade is completed the device restarts and the system indicator light flashes green rapidly After the login page is displayed the system indicator light flashes green slowly when it is working properly 10 5 SNMP SNMP Simple Network Management Protocol is the most popular kind of network management protocol Through this protocol access a...

Page 184: ... selected for the SNMP version SNMP Server IP Address The remote SNMP server s IP address which is the receiving address of TRAP The default value is 192 168 3 193 SNMP Trust Host IP address trusted by this device the allows only the management device of the specified address allowed to access this device If not set the IP address of the management device is not limited Private TRAP Setting CPU Ut...

Page 185: ...sent when WAN port address change TRAP content includes the new WAN port IP address Enabled by default Device Information Notification Send TRAP alarm when WAN address change reboot device access device or SNMP program is started Enabled by default The configuration on the management device and the one on the managed device need to be the same Otherwise the operation can not be performed 10 6 TR06...

Page 186: ... ACS UserName The user name of CPE when the CPE is connected to the ACS using the CPE WAN Management Protocol The username is valid only when the CPE uses HTTP based authentication Value range 1 32 characters ACS Password CPE Password used at the time of authentication when connecting to the ACS using the CPE WAN Management Protocol The password is valid only when the CPE uses HTTP based authentic...

Page 187: ...of the request will pop up on the right side The CPE refered in this manual is the 1800 device ACS server address is provided by the telecommunications make sure the port number and URL address must be correct 10 7 Reboot Select System Reboot The Reboot page is displayed as shown in Figure 8 11 Figure8 11 Reboot Page Click Confirm Reboot to reboot the system Do not power off during resboot Network...

Page 188: ...ute function is used to test whether the link between the product and a computer or network device is normal The HttpGet function is used for testing whether users of this product can access the Internet normally or not DnsQuery function is used to test whether the DNS server is valid Step 1 Select System Debug to enter Debug page as shown in Figure 8 13 Figure8 13 Debug Step 2 Select the diagnost...

Page 189: ...ains the time from the default NTP server of the device this method is adopted by default Enter the specified NTP server address the product obtains the time from the specified NTP server Figure8 14 Time Settings System Basic Configuration Page description Table8 3 Time Configuration Item Description Enable NTP Time Zone Check to enable NTP service function The default value is Enable Time zone Se...

Page 190: ...elect Time set the time range in the Time Range box and click Query the query result will be shown in the following list Log information list The log information displayed is five query items Time date when the log occurred Module the log module Level The level of the log including the five levels which are warning err crit alert and emerg Summary The type of the log Alarm is the alarm log Access ...

Page 191: ...asic Settings Specify the log information to be displayed RecordType Specify the log type to be displayed Select the radio button to display the corresponding log information Logging Level Select to display the log information level including warning err crit alert emerg five levels the level of severity increases in order Logs greater than or equal to the setting level are displayed Maximum numbe...

Page 192: ...es upload logs Server IP address IP address of server which receives upload logs Server Port Server defined port which receives log upload Value range 0 65535 integer Default 514 Items of sending logs each time The number of logs sent to server each time Value range 1 600 integer Sending interval Time Interval for uploading logs in seconds The value ranges from 1 to 60 ...

Page 193: ...LvSwitch IPPBX 3000 Manual 191 ...

Page 194: ...properly The call was disconnected regularly Set the time limit Remove limit Unable to log in system Using the wrong account or password Use the correct account and password Extension no dial tone Crystal head loose circuit fault open or short Change the crystal head change the line Extension doesn t ring Set the do not disturb function the phone is damaged Cancel the DND function and replace the ...

Page 195: ...ultiple frequency IP phone Electricity lines All rope way Feeding voltage DC48V 20 40mA Distortion degree 10 Ringing current AC70V 10 50Hz FXO line sound Telecom office audio source Internal dial tone 450Hz square wave continuity Inside ring tone 450Hz square waves pass in one second and break in four seconds Internal busy signal error 450Hz square wave 0 3 second pass 0 3 second break Inside voic...

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