Diagnostic information
2-21
5026
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Error codes and messages
Error code
Description
Action
1xx service error codes
110.01–110.07Mirror
Motor Error
A mirror motor error has occurred.
• POR the printer.
• If the error message persists, go to
“110.xx—
Mirror motor service check” on page 2-45
.
111.01–111.02
Printhead Error
An error has occurred in the cyan
channel of the printhead.
• POR the printer.
• If the error message persists, go to
“111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-46
.
112.01–112.02
Printhead Error
An error has occurred in the magenta
channel of the printhead.
• POR the printer.
• If the error message persists, go to
“111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-46
.
113.01–113.02
Printhead Error
An error has occurred in the yellow
channel of the printhead.
• POR the printer.
• If the error message persists, go to
“111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-46
.
114.01–114.02
Printhead Error
An error has occurred in the black
channel of the printhead.
• POR the printer.
• If the error message persists, go to
“111.xx,
112.xx, 113.xx, and 114.xx—Printhead error
service check” on page 2-46
.
120.00–120.21
Fuser Error
An error has occurred in the fuser.
• Remove and reseat the fuser. See
“Fuser
removal” on page 4-118
.
• POR the printer.
• If the error message persists, go to
“120.xx—
Fuser error service check” on page 2-47
.
140.01–140.10
Autocomp Motor Error
Tray 1 motor has failed.
• POR the printer.
• If the error message persists, go to
“140.xx,
920.02—Autocomp (tray 1) motor error
service check” on page 2-49
.
142.09—142.27
Motor Error
Fuser motor has failed.
• POR the printer.
• If the error message persists, go to
“142.xx,
906.01–906.04—Motor (fuser) error service
check” on page 2-49
.
143.09–143.27
Motor Error
EP Drive assembly cartridge 1 (top)
motor has failed.
• POR the printer.
• If the error message persists, go to
“143.xx—
Motor (EP drive assembly top cartridge 1
motor) error service check” on page 2-51
.
144.09–144.27
Motor Error
EP Drive assembly cartridge 2
(middle) motor has failed.
• POR the printer.
• If the error message persists, go to
“144.xx—
Motor (EP drive assembly middle cartridge)
error service check” on page 2-52
.
145.09–145.27
Motor Error
EP drive assembly cartridge 3
(bottom) motor has failed.
• POR the printer.
• If the error message persists, go to
“145.xx—
Motor (EP drive assembly bottom cartridge)
error service check” on page 2-54
.
Summary of Contents for CS748de
Page 13: ...Notices and safety information xiii 5026 Go Back Previous Next ...
Page 14: ...xiv Service Manual 5026 Go Back Previous Next ...
Page 20: ...xx Service Manual 5026 Go Back Previous Next ...
Page 38: ...1 18 Service Manual 5026 Go Back Previous Next ...
Page 229: ...Diagnostic aids 3 51 5026 Go Back Previous Next Theory of operation Paper path ...
Page 252: ...3 74 Service Manual 5026 Go Back Previous Next ...
Page 400: ...4 148 Service Manual 5026 Go Back Previous Next 5 Engage the gear B ...
Page 440: ...4 188 Service Manual 5026 Go Back Previous Next 9 Remove the two screws G G 18B1236 ...
Page 468: ...4 216 Service Manual 5026 Go Back Previous Next ...
Page 469: ...Connector locations 5 1 5026 Go Back Previous Next 5 Connector locations Locations ...
Page 472: ...5 4 Service Manual 5026 Go Back Previous Next ...
Page 482: ...7 8 Service Manual 5026 Go Back Previous Next Assembly 4 Right ...
Page 484: ...7 10 Service Manual 5026 Go Back Previous Next Assembly 5 Rear ...
Page 504: ...I 10 Service Manual 5026 Go Back Previous Next ...