Diagnostic information
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168.xx
Motor Error
HCIT elevator motor error.
• POR the printer.
• If the error message persists, go to
“168.xx—
Motor (HCIT elevator) error service check”
on page 2-65
.
199.xx
Software Error
Unrecoverable RIP software error.
• POR the printer.
• If the error message persists with new code,
replace the system board. See
“System board
removal” on page 4-163
.
2xx
paper jam messages
200.02
Input sensor is made when printer
tries to print from an idle state.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“920.06—Input sensor service check”
on page 2-101
.
200.04
Input sensor made late in the input
sensor.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“920.06—Input sensor service check”
on page 2-101
.
200.11
Input sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Transport belt module failure
• Lower guide failure
• Paper pick mechanism failure
• Input sensor failure
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Ensure proper media is set for the type of paper
used.
3. Fan media, and stack flat in the tray.
4. Properly set media restraints in the paper tray.
5. Check the pick arm rolls (tires) and replace if
worn.
If the problem persists, go to
“200.11, 250.03—
Paper Jam error service check” on page 2-65
.
200.17
Input sensor is made when printer
powers up or covers are closed.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“920.06—Input sensor service check”
on page 2-101
.
200.21
Aligner motor stalled.
Possible causes:
• Waste toner not seated.
• Faulty cable/connector
• 24 V interlock switch not working
correctly
• Faulty align motor
• Faulty system board
• Check that the waste toner is latched correctly in
the printer.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to
“147.xx, 906.05-906.08, 920.01—POST
(power-on self test) aligner error service
check” on page 2-57
.
Error code
Description
Action
Summary of Contents for CS748de
Page 13: ...Notices and safety information xiii 5026 Go Back Previous Next ...
Page 14: ...xiv Service Manual 5026 Go Back Previous Next ...
Page 20: ...xx Service Manual 5026 Go Back Previous Next ...
Page 38: ...1 18 Service Manual 5026 Go Back Previous Next ...
Page 229: ...Diagnostic aids 3 51 5026 Go Back Previous Next Theory of operation Paper path ...
Page 252: ...3 74 Service Manual 5026 Go Back Previous Next ...
Page 400: ...4 148 Service Manual 5026 Go Back Previous Next 5 Engage the gear B ...
Page 440: ...4 188 Service Manual 5026 Go Back Previous Next 9 Remove the two screws G G 18B1236 ...
Page 468: ...4 216 Service Manual 5026 Go Back Previous Next ...
Page 469: ...Connector locations 5 1 5026 Go Back Previous Next 5 Connector locations Locations ...
Page 472: ...5 4 Service Manual 5026 Go Back Previous Next ...
Page 482: ...7 8 Service Manual 5026 Go Back Previous Next Assembly 4 Right ...
Page 484: ...7 10 Service Manual 5026 Go Back Previous Next Assembly 5 Rear ...
Page 504: ...I 10 Service Manual 5026 Go Back Previous Next ...