Lenovo ThinkSystem SR850 V2, Service Manual

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4. Collect Service log and contact Lenovo support to schedule PMEM replacement.(Note: Unless
otherwise specified in other agreements or contract terms, parts beyond their warranty terms and/or
parts that have reached their maximum usage limitations do not qualify for warranty service.)
Service Action:
Complete the following steps:
1. Review PD steps.
2. Check if the PMEM meets warranty terms.
• FQXSFMA0032M: Intel Optane PMEM [arg1] has no remaining spares block.
Severity: Error
User Action:
Complete the following steps:
1. Back up data.
2. Check the current Intel Optane PMEM DIMM health status in one of the following ways:
3. Check if the PMEM meets warranty terms.
4. Collect Service log and contact Lenovo support to schedule PMEM replacement.(Note: Unless
otherwise specified in other agreements or contract terms, parts beyond their warranty terms and/or
parts that have reached their maximum usage limitations do not qualify for warranty service.)
Service Action:
Complete the following steps:
1. Review PD steps.
2. Check if the PMEM meets warranty terms.
• FQXSFMA0033M: Intel Optane PMEM persistent memory interleave set has [arg1] PMEMs(DIMM
[arg2]), [arg3] DIMMs' location is not correct.
Severity: Warning
User Action:
Complete the following steps:
1. Collect XCC Service Data.
2. Power off system.
3. The following error message FQXSFMA0034M logs will provide the correct location for PMEMs.
4. Move all PMEMs of error message FQXSFMA0034M logs to the correct location.
5. If the problem persists, collect Service Data logs.
6. Contact Lenovo Support.
Service Action:
Complete the following steps:
1. Verify PD steps.
2. If problem persists, escalate to next level support.
• FQXSFMA0034M: DIMM [arg1] (UID: [arg2]) of Intel Optane PMEM persistent memory interleave set
should be moved to DIMM slot [arg3] in sequence.
Chapter 3
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UEFI events
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