Lenovo ThinkSystem SR850 V2, Service Manual

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5. If the problem still exist and XCC event is realted to power supply unit, please upgrade power supply
unit with supported specification.
6. Once you finish the action above and can't solve issue, please contact Lenovo support.
Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps, make sure that it's a supported configuration.
2. Check Lenovo Support for known service bulletins and Tech tips.
3. If problem persists, escalate to next level of support.
• FQXSPPU0003N: [ProcessorElementName] has Failed with IERR.
This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - CPU
SNMP Trap ID: 40
CIM Prefix: PLAT CIM ID: 0042
User Action:
Complete the following steps:
1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to
this Processor error.
2. Reboot system.
3. If problem persists, collect Service Data log.
4. Contact Lenovo Support.
Service Action:
uefi_defined
• FQXSPPU0004M: [ProcessorElementName] has Failed with FRB1/BIST condition.
This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST
condition.
Severity: Error
Serviceable: Yes
Automatically notify Support: Yes
Alert Category: Critical - CPU
SNMP Trap ID: 40
CIM Prefix: PLAT CIM ID: 0044
User Action:
Complete the following steps:
1. If the system board or firmware was just updated, check the Lenovo support site for an applicable
service bulletin or firmware update that applies to this processor error.
2. If problem persists, collect Service Data log.
Chapter 2
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XClarity Controller events
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