Lenovo ThinkSystem SR850 V2, Service Manual

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Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps by confirming the RAID array is in failed state.
2. Note: Notify the customer that the data has been lost and a new RAID volume will have to be created.
3. Replace the affected disk drive(s) that is indicated by a fault LED or the system event log.
4. Clear RAID configuration and create a new RAID array.
5. Restore data from backup.
6. If problem persists, escalate to next level of support.
• FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName].
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
Severity: Info
Serviceable: No
Automatically notify Support: No
Alert Category: System - Other
SNMP Trap ID:
CIM Prefix: PLAT CIM ID: 0178
User Action:
Information only; no action is required
Service Action:
Information only; no action is required.
• FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]).
This message is for the use case when an implementation has detected that an Array is Critical.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Hard Disk drive
SNMP Trap ID: 5
CIM Prefix: PLAT CIM ID: 0174
User Action:
Replace the hard disk drive that is indicated by a lit status LED.
Service Action:
Complete the following steps until the problem is solved:
1. Review PD Steps by confirming the RAID array is in critical condition.
2. Replace the affected disk drive that is indicated by a fault LED or the system event log.
3. Initiate a rebuild of the RAID array if does not auto-rebuild.
4. If problem persists, escalate to next level of support.
• FQXSPSD0008I: Array rebuild in progress on drive [arg1] in the enclosure/chassis (MTM-S/N:
[arg2]).
Chapter 2
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XClarity Controller events
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