Lenovo 10AX, Maintenance Manual

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Contents
Chapter 1. About this manual . . . . . . 1
Important safety information . . . . . . . . . . 1
Chapter 2. Safety information . . . . . . 3
General safety . . . . . . . . . . . . . . . . 3
Electrical safety . . . . . . . . . . . . . . . 3
Safety inspection guide . . . . . . . . . . . . 5
Handling electrostatic discharge-sensitive
devices
. . . . . . . . . . . . . . . . . . 5
Grounding requirements . . . . . . . . . . . . 6
Safety notices (multi-lingual translations) . . . . . 6
Chapter 3. General information . . . . 29
Specifications . . . . . . . . . . . . . . . 29
For machine types: 10B0, 10B1, 10B2, and
10B3. . . . . . . . . . . . . . . . .
29
For machine types: 10B4, 10B5, 10B6, and
10B7. . . . . . . . . . . . . . . . .
30
For machine types: 10AX and 10AY . . . . 31
Lenovo programs . . . . . . . . . . . . . 31
Accessing Lenovo programs on the Windows
7 operating system . . . . . . . . . . .
31
Accessing Lenovo programs on the Windows
8 or Windows 8.1 operating system
. . . . 33
Lenovo Support Web site . . . . . . . . . . 33
Chapter 4. General checkout . . . . . 35
Problem determination tips . . . . . . . . . . 35
Chapter 5. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
37
Basic troubleshooting . . . . . . . . . . . . 37
Accessing Control Panel on the Windows 8 or
Windows 8.1 operating system . . . . . . . .
38
Troubleshooting procedure . . . . . . . . . . 38
Troubleshooting . . . . . . . . . . . . . . 39
Audio problems . . . . . . . . . . . . 39
CD problems . . . . . . . . . . . . . 41
DVD problems . . . . . . . . . . . . . 42
Intermittent problems . . . . . . . . . . 43
Hard disk drive problems . . . . . . . . . 43
Keyboard, mouse, or pointing device
problems . . . . . . . . . . . . . . .
44
Monitor problems. . . . . . . . . . . . 46
Networking problems . . . . . . . . . . 48
Option problems . . . . . . . . . . . . 51
Performance and lockup problems . . . . . 51
Printer problems . . . . . . . . . . . . 53
Serial port problems. . . . . . . . . . . 54
Software problems . . . . . . . . . . . 54
USB problems . . . . . . . . . . . . . 55
Diagnostics . . . . . . . . . . . . . . . . 55
Lenovo Solution Center . . . . . . . . . 56
Chapter 6. Using the Setup Utility
program . . . . . . . . . . . . . . . .
57
Starting the Setup Utility program . . . . . . . 57
Viewing and changing settings . . . . . . . . 57
Using passwords. . . . . . . . . . . . . . 57
Password considerations . . . . . . . . . 58
Power-on password . . . . . . . . . . . 58
Administrator password . . . . . . . . . 58
Setting, changing, and deleting a password . 58
Erasing lost or forgotten passwords (clearing
CMOS) . . . . . . . . . . . . . . . .
58
Enabling or disabling a device . . . . . . . . 59
Selecting a startup device . . . . . . . . . . 59
Selecting a temporary startup device . . . . 59
Selecting or changing the startup device
sequence . . . . . . . . . . . . . . .
60
Enabling ErP compliance mode . . . . . . . . 60
ICE performance mode . . . . . . . . . . . 61
ICE thermal alert . . . . . . . . . . . . . . 61
Changing the BIOS settings before installing a new
operating system. . . . . . . . . . . . . .
62
Exiting the Setup Utility program . . . . . . . 62
Chapter 7. Symptom-to-FRU Index . . 63
Hard disk drive boot error . . . . . . . . . . 63
Power supply problems . . . . . . . . . . . 63
Beep symptoms . . . . . . . . . . . . . . 63
POST error codes . . . . . . . . . . . . . 64
Miscellaneous error conditions . . . . . . . . 65
Undetermined problems . . . . . . . . . . . 66
Chapter 8. Locations . . . . . . . . . 69
For machine types: 10B0, 10B1, 10B2, and
10B3 . . . . . . . . . . . . . . . . . .
69
Locating connectors, controls, and indicators
on the front of your computer . . . . . . .
69
Locating connectors on the rear of your
computer . . . . . . . . . . . . . . .
70
Locating major FRUs and CRUs . . . . . . 71
Looking up FRU information . . . . . . . 73
Locating parts on the system board . . . . 73
Locating internal drives . . . . . . . . . 75
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