Landice ELLIPTIMILL E8, Service Manual

Page: 6 / 68

PAGE 6
LANDICE WARRANTY AND
POLICIES
The Service Warranty covers installation of parts shown to be defective in
material or workmanship. The selling dealer is responsible for labor for treadmills
needing repairs. A Service Authorization (SA) number must accompany any service
reimbursement request. Service Authorization numbers are given when the selling dealer
or the service technician calls Landice prior to beginning work on the treadmill. This
allows Landice to verify that the elliptical is within the labor warranty and also aids us in
helping the technician troubleshoot the elliptical. Landice welcomes technicians to call us
from the field and gives these calls the highest priority.
This Service Warranty does not cover customer instruction, installation, setup,
maintenance, or adjustments to the drivebelt. Line Cords (power cords) are also not
covered by this warranty as these can only be damaged by misuse or abuse.
This warranty does not cover cosmetic damage, damage due to acts of God,
accident, misuse, abuse, or negligence of the product. The part will be covered in full
only if it exhibits evidence of a manufacturing or material defect during the warranty
period. Please keep in mind, “negligence of the product” includes damage inflicted by
using the elliptical in an improper fashion.