KVH Industries TracPhone FB150, User Manual

Page: 123 / 140

Chapter 5: Troubleshooting
Status signaling 114
03500 to
03509
2-wire
calibration
failure
2-wire calibration failed
on the Phone interface,
because of:
1. Common mode
balance error.
2. The phone is off-hook.
3. Wires are shorted to
each other or to
ground.
1. Check the wires to
your phone.
2. Put phone on hook.
3. Check the wires.
03600 to
03609
2-wire
operational
failure
The Phone interface fails
to operate. Possible
reasons:
1. Ground shorted.
2. Power overload.
3. Temperature
overload.
1. Check the wires.
2. Wait until the event is
cleared; then try again.
3. Wait until the event is
cleared; then try again.
08002
One or more
ports has PoE
disabled due to
power
limitations
The power supply to the
terminal has dropped
critically. PoE is disabled
to ensure enough power to
the antenna.
Ensure a stable power
supply to the terminal.
08008
Antenna exceeds
voltage
threshold
The antenna voltage is
either too high or too low.
Check the cable to the
antenna.
Contact your dealer/
distributor if the problem
persists.
08009
Power Hold-up -
the terminal
can no longer
power the
antenna
The power supply to the
terminal has dropped for
too long. The antenna does
not have enough power to
function.
Ensure a stable power
supply to the terminal.
0800B
PoE Overvoltage
protection is
activated
Overvoltage is detected in
the terminal. The terminal
will be shut down in 10
minutes.
Do not use the terminal.
Contact your dealer/
distributor.
ID Event Text Explanation Remedy