DIAGNOSTICS / TROUBLESHOOTING
H325 IAE
Rev.: 004
kortho
QiC i-series
9-21
and/or to replace the
magazine.
have been dropped and will need to be repaired or replaced.
After changing the
ribbon the system
does not print
anymore.
Check whether the ribbon is placed correctly.
There is air leaking
from the printer.
Check air fittings, tubes and connections to the printer. If the air
leak seems to originate from within the coding unit, turn off the
air and power and call for technical assistance.
The orange status
LED is still shown
even though the
magazine has been
placed back in
position.
Press the button on the front of the coding unit to reset the error.
The status light should turn green if a label is loaded. If not
check the error displayed by the control unit.
It is hard to get the
wound up ribbon
from the rewind
spool.
Check whether the rewind spool tension settings are Ok.
Check whether the correct ribbon with plastic cores has been
used (wall thickness 3mm).
Verify whether the air pressure is set to 0,4 MPa (4 bar) (0,5 MPa
for QiC 107i).
Carriage encoder
problem.
Check whether the air is applied to the printer.
Remove the magazine and lower the printhead.
Manually move the printhead and check for any obstruction.
Check whether the encoder strip is in position.
Check whether the encoder strip is clean, see also section 10.4.
Check whether the encoder sensor is clean.
Check the encoder sensor and cable for damage are check
whether the cable is correctly mounted.
Check the cable between the control unit and the coding unit for
damage are check whether the cable is correctly mounted.
Ribbon transport
problem.
Ensure whether the ribbon has not broken or ran out.
Check whether the ribbon is correctly routed on the magazine
including around the ribbon sensor roller.
Ensure that the magazine is fully inserted and secured when
fitted to the printer.
Verify whether the air pressure is set to 0,4MPa (4 bar) (0,5 MPa
for QiC 107i).
Print encoder
Remove the magazine and lower the printhead.
timeout.
Manually move the printhead and check for any obstruction.
Make sure the carriage can travel the complete length of the
maximum label height
Ensure the label is not too large for the printer (max 30mm
length).
Summary of Contents for qic i series
Page 1: ...MANUAL QiC i series Thermal Transfer Printer Edition H325 IAE Rev 004 English kortho...
Page 14: ...INTRODUCTION kortho QiC i series H325 IAE Rev 004 1 6...
Page 30: ...PRINT PROCESS DESCRIPTION kortho QiC i series H325 IAE Rev 004 3 10...
Page 38: ......
Page 42: ...TRANSPORT STORAGE kortho QiC i series H325 IAE Rev 004 5 4...
Page 110: ...MAINTENANCE kortho QiC i series H325 IAE Rev 004 10 6...
Page 120: ...APPENDIX A SPECIFICATIONS kortho QiC i series H325 IAE Rev 004 A 4...
Page 133: ...APPENDIX C PART LISTS ILLUSTRATIONS H325 IAE Rev 004 kortho QiC i series C 7 Magazine QiC 30i...
Page 159: ...APPENDIX C PART LISTS ILLUSTRATIONS H325 IAE Rev 004 kortho QiC i series C 33...
Page 160: ...APPENDIX C PART LISTS ILLUSTRATIONS kortho QiC i series H325 IAE Rev 004 C 34...
Page 163: ...APPENDIX D CONNECTIONS H325 IAE Rev 004 kortho QiC i series D 3 X3 Schematic diagram input...
Page 164: ...APPENDIX D CONNECTIONS kortho QiC i series H325 IAE Rev 004 D 4 X3 Schematic diagram output...
Page 165: ...APPENDIX D CONNECTIONS H325 IAE Rev 004 kortho QiC i series D 5 X3 Circuit diagram input...
Page 166: ...APPENDIX D CONNECTIONS kortho QiC i series H325 IAE Rev 004 D 6 X3 Circuit diagram output...
Page 181: ...H325 IAE Rev 004 kortho QiC i series F 1 Appendix F Quick reference...
Page 182: ...APPENDIX F QUICK REFERENCE Kortho QiC i series H325 IAE Rev 004 F 2...
Page 186: ...bv korthofah P O box 3040 2220 CA Katwijk The Netherlands...
