DIAGNOSTICS / TROUBLESHOOTING
kortho
QiC i-series
H325 IAE
Rev.: 004
9-20
The font required
cannot be
downloaded to the
system.
The font may be too large. Check with your local dealer.
The file on the USB thumbdrive may be corrupt. Ensure when
transferring from a PC the USB thumbdrive is removed
properly.
The label cannot be
selected for printing
The label file stored in the label memory may be corrupt,
download again.
The label file stored in the print memory may be corrupt, select
again.
The fonts that are used for the text, date or time items in the
label have not been installed.
The printer is not
printing on request.
System is in pause mode (the red indicator is lit – warning is
displayed on screen).
The number of prints has reached the value set in print count
(the green status LED on the coding unit is flashing, the status
screen shows the print count x / x)
Print request sensor (or cable) is defect or not sensing the
product/mark.
System is in error mode (the orange LED on the coding unit is on
and general alarm output is active).
A half roll of ribbon
is left, but the QiC
TsC12 advises it has
run out of ribbon.
Low ribbon output
is active and status
LED is flashing
orange.
Check the Ribbon length setting. The entered number of meters
should correspond with the length of ribbon on the roll.
.
The roll of ribbon
has been replaced
but the setting is
showing low.
Low ribbon output
is active and status
LED is flashing
orange.
Reset the ribbon count.
Printer is showing
an error or warning
message.
LED is flashing
orange.
View the error/warning list for more information (Diagnostics -
Printer – Errors).
The user interface is
only showing a
blank screen.
Reset the control unit, by switching the control unit off and after
10 seconds on again.
9.4.2 Coding unit
Fault indication
Symptom(s)
Action(s)
The printer is
showing a fault.
Orange LED on. An
error message is
displayed on the
user interface.
Check the error displayed by the control unit.
It is hard to remove
Check whether the guideposts are bent. If so the magazine may
Summary of Contents for qic i series
Page 1: ...MANUAL QiC i series Thermal Transfer Printer Edition H325 IAE Rev 004 English kortho...
Page 14: ...INTRODUCTION kortho QiC i series H325 IAE Rev 004 1 6...
Page 30: ...PRINT PROCESS DESCRIPTION kortho QiC i series H325 IAE Rev 004 3 10...
Page 38: ......
Page 42: ...TRANSPORT STORAGE kortho QiC i series H325 IAE Rev 004 5 4...
Page 110: ...MAINTENANCE kortho QiC i series H325 IAE Rev 004 10 6...
Page 120: ...APPENDIX A SPECIFICATIONS kortho QiC i series H325 IAE Rev 004 A 4...
Page 133: ...APPENDIX C PART LISTS ILLUSTRATIONS H325 IAE Rev 004 kortho QiC i series C 7 Magazine QiC 30i...
Page 159: ...APPENDIX C PART LISTS ILLUSTRATIONS H325 IAE Rev 004 kortho QiC i series C 33...
Page 160: ...APPENDIX C PART LISTS ILLUSTRATIONS kortho QiC i series H325 IAE Rev 004 C 34...
Page 163: ...APPENDIX D CONNECTIONS H325 IAE Rev 004 kortho QiC i series D 3 X3 Schematic diagram input...
Page 164: ...APPENDIX D CONNECTIONS kortho QiC i series H325 IAE Rev 004 D 4 X3 Schematic diagram output...
Page 165: ...APPENDIX D CONNECTIONS H325 IAE Rev 004 kortho QiC i series D 5 X3 Circuit diagram input...
Page 166: ...APPENDIX D CONNECTIONS kortho QiC i series H325 IAE Rev 004 D 6 X3 Circuit diagram output...
Page 181: ...H325 IAE Rev 004 kortho QiC i series F 1 Appendix F Quick reference...
Page 182: ...APPENDIX F QUICK REFERENCE Kortho QiC i series H325 IAE Rev 004 F 2...
Page 186: ...bv korthofah P O box 3040 2220 CA Katwijk The Netherlands...