7
Troubleshooting
Note
If your problem cannot be rectified after reading the following troubleshooting doc‐
umentation, please contact a KaVo-trained Service Technician.
In case of a problem, a fault number is displayed with: "warning xx" or "remark xx"
Fault numbers 1 to 67 are possible.
Note
Confirm all other error messages with the ENTER button. If the error message does
not disappear or the error is reported again, please notify customer service.
Please always write down what you want or the service you want performed when
you send in the device. The settings must be rechecked after the device is returned.
Malfunction
Cause
Remedy
Nothing works.
Fuse blown.
▶ Check and if necessary replace
the fuse.
The unit must be switched off.
▶ Turn on the mains switch on the
back of the unit.
Both ends of the power line are not
plugged in.
▶ Plug in the mains power line:
The wrong handpiece or angle
piece is mounted or set on the de‐
vice.
▶ Adjust the right handpiece or an‐
gle piece on the device.
Unknown.
▶ Turn the machine off and on.
No coolant in the instrument.
Coolant flow not preselected.
▶ Set the coolant flow.
See also: 5.3.4 Set the coolant flow,
Page 31
The pump hose is sticky or crusty. ▶ Exchange the pump hose.
See also: 7.1 Exchange the pump
hose, Page 56
The coolant in the instrument is in‐
sufficient.
The spray nozzles are crusty or
soiled.
▶ Clean the spray nozzle with the
nozzle needle.
The pump hose is sticky or crusty. ▶ Exchange the pump hose.
See also: 7.1 Exchange the pump
hose, Page 56
Glass bottle with saline solution is
not ventilated.
▶ Ventilate the glass bottle.
Coolant is dripping
Clogged coolant line or restricted
flow
▶ Check if the coolant hose and
connecting nipple are blocked.
Instructions for use INTRAsurg 300 / INTRAsurg 300 plus
7 Troubleshooting | 6.3 Sterilisation in a steriliser in compliance with DIN EN 13060
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