Malfunction
Cause
Remedy
The hand and angle piece is im‐
properly attached.
▶ Mount the handpiece and angle
piece until the catch audibly
locks.
The lamp is faulty.
▶ Replace the lamp
Mat. no. 1.002.2928.
See also: Instructions for use for the
motor.
The catch is dirty.
▶ Clean the catch (gold contacts).
See also: Instructions for use for the
motor and instrument.
No suitable light, hand and angle
piece
▶ Use a suitable light, hand and
angle piece.
Display:
>>remark 65
-motor is overloaded
Motor overload warning
▶ Stop treatment as soon as pos‐
sible and let the motor cool off
for a few minutes.
Display:
>>warning 50
-motor is overloaded
Motor is overloaded, the maximum
permissible motor output was ex‐
ceeded.
▶ The motor is blocked for 10 mi‐
nutes; let it cool.
Display:
>>remark 66
-motor not plugged
The motor hose is not correctly in‐
serted.
▶ Properly insert the motor hose.
The motor is not correctly connec‐
ted to the motor hose.
▶ Properly plug in the motor.
Display:
>>remark 67
-motor not plugged.
When the motor starts, the discon‐
nection of the motor from the hose
is detected.
▶ Plug the hose onto the motor
and screw it tight. This display
disappears after eight seconds.
The motor can be restarted after
this time.
Display:
>>warning 36
-missing foot control
Defective footswitch or defective
connection to the footswitch, possi‐
bly by unintentional penetration of
moisture.
▶ Dry the footswitch.
Turn the machine off and on
Display:
error 3
Internal system error
▶ Exchange the pump hose. Con‐
tact service.
Display:
error 4
Internal system error
▶ Exchange the pump hose. Con‐
tact service.
Display:
error 29
The motor hose is damaged.
▶ Check the motor hose and ex‐
change it if necessary
Display:
warning 49
The power consumption of the sur‐
gical motor was too high.
▶ Press the ENTER button and
continue.
Exchange the motor hose.
Exchange surgical motor.
Instructions for use INTRAsurg 300 / INTRAsurg 300 plus
7 Troubleshooting | 6.3 Sterilisation in a steriliser in compliance with DIN EN 13060
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