Malfunction
Cause
Remedy
The coolant pump is set too high.
▶ Adjust the coolant flow.
See also:
5.3.4 Set the coolant flow, Page 31
7.1 Exchange the pump hose, Page
56
The pump hose is too long.
▶ To avoid dripping, keep the
pump hose length after the
pump as short as possible.
Leaky hose pump housing.
The pump hose is worn.
▶ Exchange the pump hose.
See also: 7.1 Exchange the pump
hose, Page 56
Leaky surgical hose.
Worn or defective coolant hose.
▶ Exchange coolant hose.
See also: 7.2 Exchange coolant
hose, Page 57
▶ Shorten the hose by approx. 6
mm.
The motor shuts off during treat‐
ment without an error message.
The wrong handpiece or angle
piece is mounted or set on the de‐
vice.
▶ Adjust the right handpiece or an‐
gle piece on the device.
The motor makes a grinding noise. The motor is not correctly plugged
on or screwed on.
▶ Firmly insert the motor hose into
the housing.
▶ Firmly screw on the motor hose
to the motor.
▶ Turn the machine off and on.
▶ Check if all the connections and
couplings are firmly seated.
The motor runs out of true.
The motor is not correctly plugged
on or screwed on.
▶ Firmly insert the motor hose into
the housing.
▶ Firmly screw on the motor hose
to the motor.
▶ Turn the machine off and on.
▶ Check if all the connections and
couplings are firmly seated.
No light on the handpiece and angle
piece.
The light is not turned on.
▶ Turn on the light.
Instructions for use INTRAsurg 300 / INTRAsurg 300 plus
7 Troubleshooting | 6.3 Sterilisation in a steriliser in compliance with DIN EN 13060
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