Service functions and error messages
Page 149
Error message
Meaning of the error message
Measures
Main
index
Sub index
Action:
Check the firmware version of the basic
device and the version of the safety module
– update available?
Safety module faulty; replace.
60
0
Ethernet user-specific (1)
Please contact the Technical Support.
61
0
Ethernet user-specific (2)
Please contact the Technical Support.
62
0
EtherCAT: general bus error
No EtherCAT bus available.
Check the cabling.
1
EtherCAT: initialization error
Replace the technology module.
If necessary, contact the Technical Support.
2
EtherCAT: protocol error
Wrong protocol (no CAN over EtherCAT)?
Check the EtherCAT wiring.
3
EtherCAT: invalid RPDO length
Check the protocol.
Check the RPDO configuration of the servo positioning
controller and of the control system.
4
EtherCAT: invalid TPDO length
5
EtherCAT: faulty cyclic data transfer
Check the EtherCAT wiring.
Check the configuration of the master.
63
0
EtherCAT: defective module
Technology module defective?
Replace the technology module.
1
EtherCAT: invalid data
Check the protocol.
Check the EtherCAT wiring.
2
EtherCAT:
TPDO data has not been read
Reduce the cycle time (EtherCAT bus).
3
EtherCAT:
no distributed clocks active
Check whether the master supports the “distributed clocks”
feature.
If necessary, contact the Technical Support.
4
Missing SYNC message in IPO cycle
Check the cycle times of the servo positioning controller and
of the control system.
64
0
DeviceNet: duplicated MAC ID
Change the MAC ID.
1
DeviceNet: bus power lost
Check the DeviceNet wiring.
2
DeviceNet: overflow of receive buffer
Reduce the number of messages per time unit during the
transmission.