SECTION 13—TROUBLESHOOTING/CYLINDER FILL TIMES
86
RED Light On
1.Check the cylinder gauge to see if it is FULL. Cylinder full - Remove the cylinder and
turn the unit Off. Perform the Cylinder Prefill Inspection on page 18 with a cylinder
that is NOT FULL.
Cylinder not full- Proceed to STEP 2. Cylinder MUST be below 1500 psi (10342 kPa)
for compressor to start. If the psi is above 1500 psi (10342 kPa) the compressor iden-
tifies the cylinder as full.
2. Check that the cylinder is connected properly. Turn the compressor Off. Remove
the cylinder and reinstall. Turn the compressor On.
3. If cylinder is not full and is connected properly, the compressor may have internal
failure. Contact Invacare for service.
Compressor cycles On
and Off
or
O
2
BELOW NORMAL
(YELLOW) and FILLING
(GREEN) lights are alter-
nating
or
O
2
BELOW NORMAL
(YELLOW) light goes On
and Off
1. Check the concentrator liter flow setting is at:
- 2.5 L/min or less for Platinum 5, Platinum S or Perfecto
2
oxygen concentrators.
- 5 L/min or less for Platinum 9 concentrators.
If necessary, adjust the liter flow setting (refer to the HomeFill user manual). Wait at
least 20 minutes for the GREEN light to appear. If it does not appear, proceed to
STEP 2.
2. The concentrator may need service, contact Invacare for service.
O
2
BELOW NORMAL
(YELLOW) light stays On.
1. Ensure the concentrator has warmed up for at least 30 minutes. If it has not been
30 minutes, turn the compressor Off until the concentrator warms up. If the
YELLOW light still remains on proceed to STEP 2.
2. Inspect the connection between the compressor and the concentrator for damage
or pinching. If damaged, replace. If pinched, straighten tubing. Turn the compressor
Off for at least 10 seconds.
Turn the compressor On. If the YELLOW light still remains On proceed to STEP 3.
3. The concentrator may need service, contact Invacare for service.
Fill times exceed
maximum as
recommended fill times
or
GREEN
FILLING light stays On.
1. Ensure the cylinder regulator flow control valve is set to Off.
2. Check the recommended fill times shown in Cylinder Fill Times on page 87.
3. Check that the cylinder is connected properly. Turn the compressor Off. Remove
the cylinder and reinstall. Turn the compressor On.
4. Check the compressor/concentrator line for proper connection and/or damage
(i.e., leaks or kinks).
5. Check the concentrator liter flow setting is at:
- 2.5 L/min or less for Platinum 5, Platinum S or Perfecto
2
oxygen concentrators.
- 5 L/min or less for Platinum 9 concentrators.
If necessary, adjust the liter flow setting (refer to the HomeFill user manual). If the
GREEN filling light does not go Off, the compressor and/or concentrator may need
service. Contact Invacare for service.
Excessive noise when
compressor is On.
1. Contact Invacare for service.
Hissing sound from Regu-
lator when flow selector
is Off.
1. Turn flow selector Off.
2. If hissing sounds continue, contact Invacare for service.
Regulator is On but O
2
is
not being delivered.
1. Refill cylinder.
2. Check that cannula is straight and not pinched. If damaged, replace.
3. Contact Invacare for service.
PROBLEM
SOLUTION
