Intermec CK1 Serial Dock User Manual Download

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Troubleshooting and

Maintaining the CK1

This chapter explains how to solve problems while using the
CK1. This chapter covers these topics:

• Problems while operating the CK1

• Problems transmitting data through the serial port

• Problems while scanning bar codes

• Problems after upgrading

• Running diagnostics

• Sending the CK1 in for service

• Cleaning the scanner window and screen

Summary of Contents for CK1 Serial Dock

Page 1: ...l 073769 001 This addendum contains the latest information about your CK1 Read this addendum before you begin using your CK1 This addendum describes four tasks that have changed since the user s manual was printed Turning on the CK1 Responding to the Keep Ramdisk prompt Entering the System Setting screen Saving changes and exiting the System Setting screen ...

Page 2: ...CK1 Handheld Computer User s Manual ...

Page 3: ...reserved The word Intermec the Intermec logo Norand ArciTech CrossBar Data Collection Browser dcBrowser Duratherm EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower TE 2000 Trakker Antares UAP Universal Access Poi...

Page 4: ...CK1 3 Unpacking the CK1 3 Using the CK1 for the First Time 3 Using the CK1 Battery 4 Charging and Installing the Battery 5 Determining When the Battery Is Low 7 Removing the Battery 7 Managing Battery Power 8 Turning Off the Backup Battery 9 Using the Keypad 11 Typing Numbers and Letters 12 Using the Power Key 14 Using the Screen 14 Understanding the Screen Icons 15 Understanding the Light 16 Lear...

Page 5: ...eypad 29 Configuring Bar Code Symbologies 30 Symbology Options 31 Code 39 31 Interleaved 2 of 5 33 Standard 2 of 5 33 Code 32 34 Telepen 34 EAN 128 34 Code 128 35 MSI 35 Code 93 35 Code 11 35 Codabar 36 Label 36 UPC A 36 UPC E 37 EAN 13 37 EAN 8 38 Supplement 38 Delta 39 Saving Your Changes and Exiting the System Setting Screen 39 Developing and Using Applications 41 About the CK1 Handheld Compute...

Page 6: ... to Connect to a Mobile Phone 54 Configuring PPP Communications 57 Configuring the Windows Dial Settings 59 Configuring Modem Settings 59 Creating a Dial Up Connection 59 Creating a Dial In Connection 67 Configuring Null Modem Settings 72 Configuring the Linux Dial Settings 85 Managing the CK1 87 Managing Power Output 88 Entering Linux Commands on the CK1 89 Checking the Disk and Memory Space 90 F...

Page 7: ... the CK1 104 Problems Transmitting Data Through the Serial Port 104 Problems While Scanning Bar Codes 105 Problems After Upgrading 106 Running Diagnostics 107 Sending the CK1 in for Service 109 Cleaning the Scanner Window and Screen 109 Specifications 111 CK1 Specifications 112 Full ASCII Tables 117 Index 125 6 A B I ...

Page 8: ...umstances Someone capable of providing first aid must always be present for your safety First aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar ...

Page 9: ...procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Attention Une précaution vous avertit d une procédure de fonctionnement d une méthode d un état ou d un rapport qui doit être strictement respecté pour empêcher l endommagement ou la destruction de l équipement ou l altération ou la perte de données Note...

Page 10: ...ledge base Knowledge Central at http intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec Technologies Corporation Service Description In the U S A and Canada call 1 800 755 5505 and choose this option Factory Repair and On site Repair Request a return authorization number for au...

Page 11: ... about the features of the CK1 Handheld Computer and how to install configure operate maintain and troubleshoot it Before you install and configure the CK1 you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at http www intermec com contains our current documents that you can download as PDF files To order printed version...

Page 12: ...e topics Learning about the CK1 features Scanning options for the CK1 Unpacking the CK1 Using the CK1 for the first time Using the CK1 battery Using the keypad Using the screen Understanding the screen icons Understanding the light Learning about the audio signals Using the CK1 serial port Using the CK1 scanner Connecting to a printer 1 ...

Page 13: ...features Keypad I O Connector Battery LCD screen Light CK1 Features Feature Description Keypad 29 keys for more information see Using the Keypad on page 11 Liquid crystal display LCD screen The screen provides backlit 160 by 160 pixel display and supports 16 by 20 characters of text The screen also supports double byte characters user programmable fonts and bitmap graphics Battery 1050 mAh lithium...

Page 14: ...rated standard range laser scanner 650nM with a scan rate of 39 scans per second Linear imager Integrated linear imager with a scan rate of 200 scans per second Unpacking the CK1 When you remove the CK1 from its box save the box and shipping material in case you need to ship or store the CK1 Check the contents of the box against the invoice for completeness and contact your local Intermec service ...

Page 15: ...s and Exiting the System Setting Screen on page 39 7 Start an application For help see Starting an Application From the Main Screen on page 47 When you are done with these steps the application you have chosen starts You are ready to use the CK1 Using the CK1 Battery The lithium ion battery that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassembl...

Page 16: ...and Installing the Battery You must fully charge the battery before you can use the CK1 To charge the battery Install the battery in the CK1 and place the CK1 in the multi dock serial dock or modem and connect the dock to an external power supply For help installing the battery in your CK1 see the next procedure To install the battery The battery takes about 4 hours to charge For help see the CK1 ...

Page 17: ...tion de tout autre bloc batterie présente un risque d incendie ou d explosion Contact your local Intermec sales representative for a replacement battery DISPOSE OF USED BATTERIES PROMPTLY KEEP THEM AWAY FROM CHILDREN To install the battery 1 Place the CK1 face down on a flat stable surface 2 Push back the latch and pull up on the battery door Battery door Latch 3 Remove the battery door 4 Aligning...

Page 18: ...ow you need to replace it with a charged battery or charge the battery as soon as possible When the battery is very low the Battery icon changes to indicate that the battery is very low and the red light flashes every 5 seconds Removing the Battery Removing the battery while the CK1 is on may cause loss of data Attention Ne détachez pas le paquet de piles pendant que le CK1 est actif car cela pour...

Page 19: ... Situation Ways to Save Battery Power You are operating the CK1 and the Battery icon indicates very low power and the red light is flashing every 5 seconds Turn off the CK1 Remove the battery and insert another fully charged battery You must insert another fully charged battery within 5 minutes of removing the old battery or you may lose data Or if you want to continue using the CK1 and you do not...

Page 20: ...on page 25 Avoid setting the backlight to Always On You are working in a well lit area Set the backlight to Always Off For help see Configuring the Screen on page 25 You can also check the status of the battery by going to the Power screen in System Setting For help see Managing Power Output on page 88 Turning Off the Backup Battery If you want to store the CK1 for longer than a month you should t...

Page 21: ... Manual Backup battery switch To store the CK1 for over a month replace the battery door without replacing the battery To reset the CK1 a Slide the backup battery switch down b Replace the battery and battery door c Turn on the CK1 d Follow the prompts on the screen ...

Page 22: ...t includes an Enter button a Scan button numeric keys four arrow keys and eight function keys ENTER ABC DEF GHI JKL MNO PQR STU VWX YZ F5 F9 F6 F10 F7 F11 ESC F8 F12 CNTR SPKR 7 8 9 4 5 6 1 2 3 DELETE 0 S1 S2 S3 Space Lock F1 F2 F3 F4 Scan button Numeric keys Function keys Power key Enter button Arrow keys The CK1 Keypad ...

Page 23: ...k area of the status bar is blank You are now in Numeric Input mode Setting Lock area 2 Press a numeric key The number for that key appears in the active field 3 Press another numeric key or press Enter to move to another field To type uppercase letters and special characters Numeric Input mode 1 To type the uppercase letters that appear in orange above the keys press S1 S2 or S3 depending on the ...

Page 24: ...ABC7 appear in the status bar Setting U ABC7 3 Press the numeric key until the character you want is highlighted and select the character by waiting 2 seconds pressing another key pressing Enter 4 Press another numeric key to type another character or press Enter to move to another field To return to Numeric Input mode press Lock so that the Lock area of the status bar is blank To type lowercase l...

Page 25: ... of the status bar is blank Using the Power Key The Power key is in the middle of the bottom row of the keypad When you press the Power key to turn off the CK1 the CK1 does not actually shut off but goes into a Suspend mode In Suspend mode the CK1 continues to power all memory and turns off the power to most of the hardware This mode is referred to as off in the rest of this manual Using the Scree...

Page 26: ...s X or W to set the contrast Move the slide rule toward MIN to brighten the screen or toward MAX to darken the screen 3 Press Enter The new contrast setting is saved Understanding the Screen Icons Icon Situation The battery is full You can use the CK1 for up to 10 hours depending on how the CK1 is configured operating temperature and usage model The battery is half full You can use the CK1 for up ...

Page 27: ...fully completed a function For information on programming the light see the CK1 SDK Programmer s Reference Manual P N 073771 Default Light Signals Light Status Description Green The CK1 has successfully scanned a bar code Red The CK1 is in the process of scanning a bar code or has failed to scan a bar code Red Flashing The battery is very low You need to charge the battery or install a fully charg...

Page 28: ...key and then Space The Sound Adjust screen appears Adjust Sound MIN MAX 2 Press X or W to change the volume Move the slide rule toward MIN to make the buzzer quieter or toward MAX to make the buzzer louder Every time you press X or W the CK1 beeps at the volume you have selected 3 Press Enter The new buzzer volume is saved Using the CK1 Serial Port The CK1 supports RS 232 serial communications thr...

Page 29: ...TCP IP settings for a serial connection see Configuring PPP Communications on page 57 You can also connect printers and mobile phones to the serial port using special cables For help connecting a print see Connecting to a Printer on page 21 For help connecting a mobile phone see Configuring to Connect to a Mobile Phone on page 54 ...

Page 30: ... linear imager light that is visible on a bar code label as you scan it The CK1 decodes the bar code label and enters the data you scanned When you unpack the CK1 these bar code symbologies are enabled Code 39 Code 128 UPC EAN Interleaved 2 of 5 EAN 128 If you are using bar code labels that are encoded in another symbology you need to enable that symbology on the CK1 For help see Configuring Bar C...

Page 31: ... When the CK1 successfully reads the label you hear a high beep and the light turns green The light turns off after 2 seconds unless you start scanning another label 5 Release the Scan button You can also use the optional handle instead of the Scan button For more information see the CK1 Handle Instructions P N 073774 To successfully read a bar code label the scanning beam in the scan module must ...

Page 32: ...abel the distance of the scanner from the label and the lighting in the area Do not scan the bar code label straight on In a 2 degree conical dead zone directly above the label the scanning beam may reflect back into the scanner window and prevent the CK1 from reading the label At certain angles and straight on you may not see the scanning beam Connecting to a Printer If you want to print informat...

Page 33: ...Chapter 1 Learning About the CK1 22 CK1 Handheld Computer User s Manual ...

Page 34: ... to configure the CK1 using the Configuration Menu System This chapter covers these topics Entering the System Setting screen Configuring the screen Configuring the audio signal Configuring the date and time Configuring the keypad Configuring bar code symbologies Saving your changes and exiting the System Setting screen 2 ...

Page 35: ...how to configure the previous functions except PPP communications which is explained in Chapter 4 Communicating Through Modem and Null Modem Connections To enter the System Setting screen 1 Turn on the CK1 CK1 Barcode 02 26AM MCL 2 From the Main screen press F1 1 and hold for 3 seconds You are prompted for a user name and password 3 Enter the user name and password and press Enter The default user...

Page 36: ... and press Enter The System Setting screen appears Screen Power Buzzer Time PPP Barcode Keybo Setting System Setting Configuring the Screen The following procedure explains how to configure the backlight the screen brightness To configure the screen 1 From the System Setting screen press X to highlight the Screen icon and press Enter The Screen screen appears ...

Page 37: ...the number of seconds the CK1 needs to be idle for the backlight to turn off The options are 5 10 20 30 or 45 seconds 4 Press T to move to Brightness 5 Press X or W to set the brightness Move the slide rule toward MIN to brighten the screen or toward MAX to darken the screen 6 Press Enter to accept your changes and return to the System Setting screen 7 Save your changes and exit the System Setting...

Page 38: ... Setting 2 Press X or W to change the volume Move the slide rule toward MIN to make the buzzer quieter or toward MAX to make the buzzer louder Every time you press X or W the CK1 beeps at the volume you have selected 3 Under Enable sounds for press T to move to the warning key click or system prompt check box 4 Press Space to select or clear the check boxes 5 Press Enter to accept your changes and...

Page 39: ...5 Time 2 Press Space to select the 24 Hour check box Selecting the 24 Hour check box sets your CK1 to use the 24 hour clock 3 Press T to move to the Date field 4 In the Date field change the date The date appears in the format yyyy mm dd where yyyy is the year mm is the month and dd is the day a Press W to highlight the part of the date you need to change b Type in the correct date 5 In the Time f...

Page 40: ...rent character set you change what character set appears on the screen as well as what character set is used when you type on the CK1 keypad The default character set supports U S and Canadian English To configure the keypad character set 1 From the System Setting screen press X to highlight the Keybo icon and press Enter The Language screen appears Display codepage Default Keyboard to use None Se...

Page 41: ... Bar Code Symbologies The following procedure explains how to configure the bar code symbologies settings on the CK1 To configure bar code symbologies 1 From the System Setting screen press X to highlight the Barcode icon and press Enter The Barcode screen appears Barcode Min Digit Max Digit Setting UG Code39 125 Enable Full ASCII Check Digit Send Check Digit Send Start Stop 0 48 X X X 2 Press X o...

Page 42: ...dollar sign period slash percent space plus and minus When you enable Code 39 on the CK1 it is configured for mixed full ASCII You can configure the CK1 to decode full ASCII ASCII Types ASCII Type Description Mixed Full ASCII Use mixed full ASCII when printers encode the same label two different ways For example if you have a bar code with the data a some printers encode the data as follows D E A ...

Page 43: ...codes all valid Code 39 labels If you configure the computer for Code 39 full ASCII you should check for Code 39 mixed full ASCII Note The interpretive text shown under bar code labels does not always accurately reflect the data that is encoded in the label The interpretive text represents how the label should be decoded Full ASCII Full ASCII uses a two character encoding scheme to extend the char...

Page 44: ...ic symbology It is mainly used in inventory distribution and the automobile industry You can configure the following options for I 2 of 5 Enable Fix length Check digit Send check digit Minimum digit 2 to 64 Maximum digit 2 to 64 Standard 2 of 5 Standard 2 of 5 uses the bars to encode information and the spaces to separate the individual bars This code is discrete and self checking You can configur...

Page 45: ... stop be a Shift Out character The ASCII ESC character is required on some Telepen Numeric systems as the first character after the start character If you are using a Telepen system your system manual describes the scheme you require All Telepen symbols must begin with a start character and end with a stop character The start character is Chr 167 and the stop character Chr 172 You can configure th...

Page 46: ...Plessey code in that it includes a start pattern data characters one or two check digits and a stop pattern You can configure the following options for MSI Enable Send check digit Double module Module 11 Minimum digit 1 to 64 Maximum digit 1 to 64 Code 93 Code 93 is a variable length continuous symbology that uses four element widths You can configure the following options for Code 93 Enable Minim...

Page 47: ...symbol You can configure the following options for Codabar Enable Send start stop character Check digit Send check digit CLSI Minimum digit 1 to 48 Maximum digit 1 to 48 Label Label is a discrete variable length and self checking symbology You can configure the following options for Label Enable Send check digit UPC A Universal Product Code UPC European Article Numbering EAN symbologies are fixed ...

Page 48: ...onfigured to decode EAN bar codes can decode UPC but the reverse is not true UPC code is a subset of EAN code The supplemental portion of a UPC or EAN label is a weak symbology and can be missed by the scanner for several reasons In situations where supplementals are known to be present reading just the main symbol can be prevented until a valid supplemental is found When using a laser scanner per...

Page 49: ...s are fixed length numeric continuous symbologies that use four element widths A computer that is configured to decode EAN bar codes can decode UPC but the reverse is not true UPC code is a subset of EAN code The supplemental portion of a UPC or EAN label is a weak symbology and can be missed by the scanner for several reasons In situations where supplementals are known to be present reading just ...

Page 50: ...ave your changes and exit the System Setting screen 1 Make your changes in a screen such as the Time screen 2 Press Enter to return to the System Setting screen 3 Make sure the Lock area does not have an L or a U in it Setting Lock area If there is an L or U in the Lock area press Lock to clear the L or U 4 Press S1 Esc to return to the Setup screen and press S1 Esc to return to the Main screen Yo...

Page 51: ...n L or U in the Lock area press Lock to clear the L or U 3 Press S1 Esc to return to the System Setting screen 4 Press S1 Esc to return to the Setup screen and press S1 Esc to return to the Main screen Your changes are erased and the CK1 returns to the configuration it had before you made your changes ...

Page 52: ...pplications on the CK1 This chapter covers these topics About the CK1 Handheld Computer Creating applications for the CK1 Loading applications and files on the CK1 Automatically running an application on the CK1 Starting an application from the Main screen Using the MCL demo application 3 ...

Page 53: ... Automatically Running an Application on the CK1 on page 46 start applications from the Main screen For help see Starting an Application From the Main Screen on page 47 The next table lists specifications and technical information you need to know to develop applications for the CK1 CK1 Specifications Specification Description Serial communication RS 232 serial communications USB serial communicat...

Page 54: ...r information on the SDK see the CK1 SDK Programmer s Reference Manual P N 073771 The MCL Designer is available at intermec mcl collection com For information on the MCL Designer go to intermec mcl collection com and click Download Manuals Intermec MCL Designer Loading Applications and Files on the CK1 There are three ways to load an application depending on how you developed the application If yo...

Page 55: ...ation and application icon on the CK1 as a binary file transfer For help see the documentation for your FTP software Note The CK1 cannot communicate with an Internet browser so you cannot use FTP through an Internet browser If prompted for a user name and password when creating the FTP connection type ck1 as the user name and agsy as the password 7 Exit FTP 8 On the PC create a Telnet connection w...

Page 56: ...s no large icon s_image_file is the file name for the bitmap small icon Enter NULL if there is no small icon title is the title that appears under the icon on the CK1 screen path is the path to the application arguments is the arguments for the application 11 At the Telnet prompt send the following command to the CK1 chmod 755 application where application is the name of the application you loaded...

Page 57: ...plication can automatically start when you turn on the CK1 To configure the CK1 to automatically run an application 1 Load your application on the CK1 For help see the previous section Loading Applications and Files on the CK1 2 Transfer icondata ini file from home data on the CK1 to the PC For help see Transferring Files From the CK1 to a PC on page 102 3 In a text editor such as Notepad open the...

Page 58: ...starts Using the MCL Demo Application The CK1 comes with the MCL client and an MCL demo application installed on it This application demonstrates how to use the CK1 to track inventory This section explains how to start and use the application To start the MCL demo application 1 Turn on the CK1 2 On the Main screen press W or X to select the MCL icon and press Enter After a splash screen appears th...

Page 59: ...splays the contents of the inventory file To exit and return to the Inventory options press F1 3 Delete File Deletes the inventory file 4 Main Menu Returns to the main menu for the MCL demo application Price Audit Option Option Description Enter or Scan Product Scan one of the bar codes from the next section MCL Demo Application Bar Codes To exit and return to the main menu for the MCL demo applic...

Page 60: ...date time and battery status To exit and return to the Utilities options press F1 3 Set Date Time Enables you to set the date and time To exit and return to the Utilities options fill out each field and press Enter 4 Main Menu Returns to the main menu for the MCL demo application MCL Demo Application Bar Codes To see a demonstration of how the CK1 displays a price after scanning a bar code scan th...

Page 61: ...Chapter 3 Developing and Using Applications 50 CK1 Handheld Computer User s Manual ...

Page 62: ...Chapter 3 Developing and Using Applications CK1 Handheld Computer User s Manual 51 ...

Page 63: ...Chapter 3 Developing and Using Applications 52 CK1 Handheld Computer User s Manual ...

Page 64: ...e your CK1 and Windows 2000 PC or RedHat 7 2 Linux system to communicate through modem and null modem connections This chapter covers these topics Configuring to connect to a mobile phone Configuring PPP communications Configuring the Windows dial settings Configuring the Linux dial settings 4 ...

Page 65: ...off the connection if no data is being transferred Turning off the connection prevents you from being charged for phone time when no data is being transferred For help creating applications see Chapter 3 Developing and Using Applications You also need to subscribe to a data transmission service for your mobile phone For help contact your mobile phone service provider The following procedure explai...

Page 66: ...name and password 4 Enter the user name and password and press Enter The default user name is ck1 and the default password is agsy The user name and password are case sensitive The Setup screen appears CK1 Barcode Setting Info Shell Dial up 02 26AM MCL 5 Press X to highlight the Dial up icon and press Enter The Dial up screen appears Username Password Phone No Timout Server Connecting Dial up jack...

Page 67: ...long the CK1 should try to connect before hanging up The timeout is in seconds 10 Press Enter to start the connection 11 Making sure that the Lock area is clear press S1 and then the Green key The Setup screen appears 12 Configure the Windows 2000 or Linux dial in settings For Windows 2000 see Configuring the Windows Dial Settings on page 59 For Linux see Configuring the Linux Dial Settings on pag...

Page 68: ...g screen press X to highlight the PPP icon and press Enter The PPP screen appears Server Media Baud Timeout Host IP Peer IP Setting Enabled null Modem 115200 6000 172 16 10 1 172 16 10 2 UG X X 2 Press T to select the Server check box and press Space to enable or disable the server If Server is enabled the CK1 is a PPP server with a specific IP address Enable Server if you plan to use a dial in co...

Page 69: ...r on the CK1 to run before restarting 8 If Server is enabled press T to select Host IP press Lock to clear the Lock area of the status bar and enter the IP address for the CK1 in the format n n n n where n is a number from 0 to 255 If necessary press X to move the highlight to the last character you want to keep and press Delete to clear the characters you do not want 9 If Server is enabled press ...

Page 70: ...m connection you can configure how to dial up to a CK1 where the PC initiates communication with the CK1 dial in from a CK1 where the CK1 initiates communication with the PC Creating a Dial Up Connection To create a dial up connection you need to 1 Make a new dial up connection 2 Configure your dial up connection 3 Connect to the CK1 To make a new dial up connection 1 Connect the modem dock P N 07...

Page 71: ...Chapter 4 Communicating Through Modem and Null Modem Connections 60 CK1 Handheld Computer User s Manual 3 Double click Make New Connection The Network Connection Wizard starts 4 Click Next ...

Page 72: ...and Null Modem Connections CK1 Handheld Computer User s Manual 61 5 Select Dial up to the Internet and click Next 6 Select I want to set up my Internet connection manually or I want to connect through a local area network LAN and click Next ...

Page 73: ...andheld Computer User s Manual 7 Enter the area code and telephone number you use to connect with the CK1 select your country region name and code and click Next 8 Enter your user name and password and click Next The default user name is ck1 and the default password is agsy ...

Page 74: ...Chapter 4 Communicating Through Modem and Null Modem Connections CK1 Handheld Computer User s Manual 63 9 Enter a unique name for the CK1 and click Next 10 Select No and click Next ...

Page 75: ...is connected to the CK1 an icon with the name of the CK1 appears in the Network and Dial up Connections screen 12 Configure your dial up connection For help see the next procedure To configure the dial up connection 1 On your PC select Start Settings Network and Dial up Connections The Network and Dial up Connections screen appears ...

Page 76: ...ious screen capture the CK1 is named DEVICE The Properties dialog box appears 3 Select the Networking tab 4 From the Type of dial up server I am calling drop down list select PPP Windows 95 98 NT4 2000 Internet 5 In the Components checked are used by this connection box select Internet Protocol TCP IP 6 Click Properties The Internet Protocol TCP IP Properties dialog box appears ...

Page 77: ...l 7 Select Obtain an IP address automatically and Obtain DNS server address automatically click OK and click OK 8 Connect to the CK1 For help see the next procedure To connect to the CK1 1 On your PC select Start Settings Network and Dial up Connections The Network and Dial up Connections screen appears ...

Page 78: ...ault password is agsy For help configuring the user name and password see Configuring to Connect to a Mobile Phone on page 54 The PC creates a modem connection with the CK1 You are now ready to send information to and from the PC and CK1 Creating a Dial In Connection 1 Connect the modem dock P N 073666 to the PC and place the CK1 in the modem dock For help see the CK1 Modem Dock Quick Start Guide ...

Page 79: ...Chapter 4 Communicating Through Modem and Null Modem Connections 68 CK1 Handheld Computer User s Manual 3 Double click Make New Connection The Network Connection Wizard starts 4 Click Next ...

Page 80: ...ating Through Modem and Null Modem Connections CK1 Handheld Computer User s Manual 69 5 Select Accept incoming connections and click Next 6 Select the modem that is going to accept the dial in from the CK1 and click Next ...

Page 81: ...mmunicating Through Modem and Null Modem Connections 70 CK1 Handheld Computer User s Manual 7 Select Allow virtual private connections and click Next 8 Select the users you want to be able to dial in and click Next ...

Page 82: ...nents box select Internet Protocol TCP IP and click Properties The Incoming TCP IP Properties dialog box appears 10 Select Allow callers to access my local area network select Specify TCP IP addresses enter the range of IP addresses that includes the IP address the dial in users will use and click OK 11 Click Next and then Finish ...

Page 83: ...up connection to a CK1 where the PC initiates communication with the CK1 or configure the dial in connection from a CK1 where the CK1 initiates communication with the PC To create a null modem connection 1 Connect the serial dock P N 073665 to the PC using a null modem cable and place the CK1 in the dock For help see the CK1 Serial Dock Quick Start Guide P N 073772 2 On your PC select Start Settin...

Page 84: ...rough Modem and Null Modem Connections CK1 Handheld Computer User s Manual 73 4 Click Add The Add Remove Hardware Wizard appears 5 Click Next 6 From the Models box select Communications cable between two computers and click Next ...

Page 85: ...and Null Modem Connections 74 CK1 Handheld Computer User s Manual 7 Select Selected ports select the COM port that you are going to attach the CK1 to and click Next 8 Click Finish 9 In the Phone and Modem Options dialog box click Properties ...

Page 86: ...m Port Speed box select 115200 click OK and click OK The null modem connection has been created You are now ready to create a dial up or dial in connection To create a dial up connection 1 On your PC right click My Network Places on the desktop and select Properties The Network and Dial up Connections dialog box appears ...

Page 87: ...Chapter 4 Communicating Through Modem and Null Modem Connections 76 CK1 Handheld Computer User s Manual 2 Double click Make New Connection The Network Connection Wizard starts 3 Click Next ...

Page 88: ...Chapter 4 Communicating Through Modem and Null Modem Connections CK1 Handheld Computer User s Manual 77 4 Select Connect directly to another computer and click Next 5 Select Guest and click Next ...

Page 89: ...municating Through Modem and Null Modem Connections 78 CK1 Handheld Computer User s Manual 6 From the Select a device drop down list select the COM port that the CK1 will be connected to and click Next 7 Click Next ...

Page 90: ...pter 4 Communicating Through Modem and Null Modem Connections CK1 Handheld Computer User s Manual 79 8 Enter the name of the CK1 and click Finish 9 Click Properties The Direct Connection dialog box appears ...

Page 91: ...g Through Modem and Null Modem Connections 80 CK1 Handheld Computer User s Manual 10 Click Configure The Modem Configuration dialog box appears 11 From the Maximum speed bps drop down list select 115200 click OK and click OK ...

Page 92: ...efault password is agsy For help configuring the user name and password see Configuring to Connect to a Mobile Phone on page 54 The dial up connection is created You can now send information between the PC and the CK1 To create a dial in connection 1 On your PC select Start Settings Control Panel and double click Network and Dial up Connections The Network and Dial up Connections dialog box appear...

Page 93: ...Chapter 4 Communicating Through Modem and Null Modem Connections 82 CK1 Handheld Computer User s Manual 3 Click Next 4 Select Accept incoming connections and click Next ...

Page 94: ...d Null Modem Connections CK1 Handheld Computer User s Manual 83 5 In the Connection devices box select the COM port that is receiving the dial in connection from the CK1 and click Next 6 Select Allow virtual private connections and click Next ...

Page 95: ...er User s Manual 7 From the Users allowed to connect box select the users you want to be able to connect using the dial in connection and click Next 8 From the Networking components box select Internet Protocol TCP IP and click Properties The Incoming TCP IP Properties dialog box appears ...

Page 96: ...between the PC and the CK1 Configuring the Linux Dial Settings The following procedure explains how to set up the null modem on a RedHat 7 2 Linux system and how to connect and disconnect To configure the RedHat 7 2 Linux dial settings 1 Connect the CK1 to a COM port on your Linux system For help see CK1 Serial Dock Quick Start Guide P N 073772 2 On your Linux system log in with root privileges 3 ...

Page 97: ...the CK1 host usr local ppp_install startup sh comport where host is the host name with root privileges and comport is the COM port that the CK1 is connected to To disconnect from the CK1 On your Linux system enter the following command host usr local ppp_install offline sh where host is the host name with root privileges To uninstall the settings On your Linux system enter the following command ho...

Page 98: ...d maintain the CK1 This chapter covers these topics Managing power output Enter Linux commands on the CK1 Checking the disk and memory space Finding information on the CK1 firmware Rebooting the CK1 Loading firmware Transferring files from the CK1 to a PC 5 ...

Page 99: ...elp see Entering the System Setting Screen on page 24 2 Press X to highlight the Power icon and press Enter The Power screen appears Power Power source Battery Power status Discharging Remaining power 48 Enable APM Slow after 2 sec Standby 1 2 3 5 10 mins Setting Read the Power source line to find out if the CK1 is currently being powered by a battery or dock If the CK1 is in a dock and the Power ...

Page 100: ... the System Setting screen press Enter Entering Linux Commands on the CK1 If you want to enter Linux commands on the CK1 you need to enter the Shell screen For information on Linux commands see a Linux manual or guide such as the Red Hat Linux Getting Started Guide available on www redhat com To enter the Shell screen 1 From the Main screen enter the Setup screen a Press T to highlight the Barcode...

Page 101: ...Moves fileA to fileB rm fileA Removes fileA cd A Changes to directory A mkdir A Makes directory A rmdir A Removes directory A pwd Shows the path ps Shows the running process kill NN Kills process NN sh A Starts shell script A ls Lists the directory To exit the Shell screen Type exit and press Enter The Setup screen appears Checking the Disk and Memory Space This section explains how you can check ...

Page 102: ...ormance can be affected To check the disk space 1 From the Main screen enter the Setup screen a Press T to highlight the Barcode application icon b Press F1 1 and hold for 3 seconds You are prompted for a user name and password c Enter the user name and password and press Enter The default user name is ck1 and the default password is agsy The user name and password are case sensitive The Setup scr...

Page 103: ... System Information screen To check the memory space see the next procedure To return to the Setup screen press S1 Esc To check the memory space 1 From the Setup screen press X to highlight the Info icon and press Enter The System Information screen appears SYSTEM INFORMATION Memory Disk Infos FW Ver 2 Press X to highlight the Memory icon and press Enter The Memory Information screen appears ...

Page 104: ...ing information about the CK1 firmware Bootloader version Writer version versions for the NOR and NAND Writers BIOS version Diagnostic version Kernel version Root version User version To find information on the firmware 1 From the Main screen enter the Setup screen a Press T to highlight the Barcode application icon b Press F1 1 and hold for 3 seconds You are prompted for a user name and password ...

Page 105: ...srlocal 010200 010200 010200 010200 010200 010200 010200 4 Press S1 Esc to return to the System Information screen To return to the Setup screen press S1 Esc Rebooting the CK1 The following procedure explains how to reboot the CK1 To reboot the CK1 1 Press and hold F1 2 until you are prompted for a user name and password 2 Enter the user name and password and press Enter The default user name is c...

Page 106: ...ication from http www samsung com Products Semiconductor SystemLSI MobileSolutions MobileASSP MobileComputing S3C44B0X dnw_rev049 zip This section explains how to 1 Connect the dnw exe application to the CK1 2 Upgrade the firmware by loading Flash writer NOR flash NAND flash To connect to the CK1 1 Connect a serial dock to your PC COM port For help see the CK1 Serial Dock Quick Start Guide P N 073...

Page 107: ...r s Manual 3 Choose Configuration Options The UART USB Options dialog box appears 4 Under Baud Rate choose 115200 5 Under COM Port choose the COM port that the CK1 is connected to 6 Click OK to set up the options you chose The DNW application window appears ...

Page 108: ... Transferring Files From the CK1 to a PC on page 102 2 Place the CK1 in the serial dock and turn off the CK1 3 Press and hold 5 and turn on the CK1 4 On the PC press and hold Esc 5 On the CK1 press F1 and then 2 6 On the PC release Esc The DNW application window displays the Bootloader menu Note The Bootloader menu may look different depending on what version of firmware is loaded on the CK1 7 If ...

Page 109: ...ed to be updated press 2 and skip to Step 11 8 Select Serial Port Transmit The Open dialog box appears 9 From the Files of type drop down list select All Files 10 Browse to and select the flash file for example flashwriter dat 11 Click OK When the flash has been loaded the following screen appears ...

Page 110: ...only need to update either the NOR flash or the NAND flash press 1 to update only the NOR flash or 2 to update only the NAND flash and follow the prompts that appear 13 Select Serial Port Transmit The Open dialog box appears 14 Browse to and select the NOR flash file for example norflash Intermec CK1 010200 15 Click OK When the NOR flash has been loaded the following screen appears ...

Page 111: ...anual 16 When NAND appears on the CK1 screen select Serial Port Transmit The Open dialog box appears 17 Browse to and select the NAND flash file for example nandflash Intermec CK1 010200 18 Click OK When the NAND flash has been loaded the following screen appears ...

Page 112: ...he NAND flash is finished loading and the FlashWriter menu appears on the CK1 press 9 on the PC The CK1 cold boots 20 Turn on the CK1 21 When prompted press F1 on the CK1 22 When prompted press 3 on the CK1 23 When the firmware is complete the following screen appears on the PC ...

Page 113: ...Configuring PPP Communications on page 57 2 Connect the serial dock P N 073665 to your PC and to AC power For help see the CK1 Serial Dock Quick Start Guide P N 073772 3 Place the CK1 in the serial dock 4 Turn on the CK1 5 On your PC open HyperTerminal and connect to the CK1 using WinSock over TCP IP All other settings are configured through the PPP connection 6 In HyperTerminal type sz filename w...

Page 114: ...hile using the CK1 This chapter covers these topics Problems while operating the CK1 Problems transmitting data through the serial port Problems while scanning bar codes Problems after upgrading Running diagnostics Sending the CK1 in for service Cleaning the scanner window and screen 6 ...

Page 115: ...to an Intermec service representative The CK1 appears to be locked up and you cannot enter data Try these possible solutions Scan a bar code label to see if the CK1 responds Press the Power key to turn off the CK1 If it turns off press the Power key to turn on the CK1 You can continue working If the CK1 will not turn off reset the CK1 For help see Rebooting the CK1 on page 94 If the CK1 will not b...

Page 116: ...e sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a bar code label tha...

Page 117: ...he wrong symbology and produce erroneous results Problems After Upgrading If your CK1 is not operating correctly after you upgraded the firmware the configuration file from the old firmware may be interfering with the configuration for the new firmware You need to erase partition 4 on the CK1 To erase partition 4 1 Connect the serial dock P N 073665 to the PC COM port For help see the CK1 Serial D...

Page 118: ...ots partition 4 with the configuration file for the old firmware is erased Running Diagnostics You can run the following diagnostics on the CK1 SDRAM checks the memory on the CK1 Keypad displays the value of the key you press Screen LCD turns on the lights and displays different screen images Real time clock RTC checks that the CK1 is keeping the time correctly Note Before debugging the RTC you ne...

Page 119: ...Press F1 and then 2 The Diagnosis screen appears 4 Press 0 to run all of the diagnostics in sequence or press the number for the diagnostic you want to run Press 9 to exit diagnostics and cold boot the CK1 without recreating the RAM disk 5 When prompted press the key indicated on the screen to either continue the diagnostic accept the results or reject the results For example after the buzzer test...

Page 120: ... maintenance tasks Clean the scanner window Clean the screen Clean the scanner window and screen as often as needed for the environment in which you are using the CK1 To clean the scanner window and screen 1 Press the Power key to turn off the CK1 2 Use a solution of ammonia and water 3 Dip a clean towel or rag in the ammonia solution and wring out the excess solution Wipe off the scanner window a...

Page 121: ...Chapter 6 Troubleshooting and Maintaining the CK1 110 CK1 Handheld Computer User s Manual ...

Page 122: ...Specifications This appendix lists the specifications for the CK1 A ...

Page 123: ...ting Rechargeable lithium ion 1050 mAh 3 6V battery Backup Rechargeable capacitor Electrical Rating x 9V 1A Environmental Specifications Type of Operation Range C Range F Charging the battery 0 C to 50 C 32 F to 122 F Operating the CK1 10 C to 50 C 14 F to 122 F Storing the CK1 with or without batteries installed 20 C to 70 C 4 F to 158 F Relative Humidity 0 to 95 non condensing Screen 16 lines x ...

Page 124: ...2 to 63 5 cm 4 0 to 25 0 in 30 mil code 10 2 to 86 4 cm 4 0 to 34 0 in 40 mil code 12 7 to 99 0 cm 5 0 to 39 0 in 55 mil code 19 1 to 126 cm 7 5 to 49 0 in 55 mil code retroreflective 105 to 151 cm 41 0 to 59 0 in 100 mil code retroreflective 113 to 227 cm 44 0 to 89 0 in Linear Imager EV10 Optical Parameters Bar Code Specification Code 39 Depth of Field Scanning Range All Other Symbologies Depth ...

Page 125: ...ning Range 12 mil code 5 31 to 36 6 cm 2 09 to 14 41 in 5 31 to 34 06 cm 2 09 to 13 41 in 20 mil code 5 31 to 39 14 cm 2 09 to 15 41 in 5 31 to 39 14 cm 2 09 to 15 41 in 40 mil code 5 31 to 48 54 cm 2 09 to 19 11 in 5 31 to 48 54 cm 2 09 to 19 11 in Pin Assignments for I O Port Pin Assignment 1 Fast charge 2 GND 3 9V external power in 4 Charge ready 5 CTS 6 RTS 7 DSR 8 GND 9 DTR 10 TXD 11 RXD 12 5...

Page 126: ...ock The modem dock P N 073666 allows you to communicate with your CK1 over a phone line Serial dock The serial dock P N 073665 allows you to connect the CK1 to an RS 232 serial device Wrist strap The elastic wrist strap P N 093925 attaches to the bottom of the CK1 to let you secure the CK1 against being dropped Handle The pistol grip handle P N 073668 provides a convenient way to hold the CK1 whil...

Page 127: ...Appendix A Specifications 116 CK1 Handheld Computer User s Manual ...

Page 128: ...Full ASCII Tables This appendix lists the ASCII characters and their binary hexadecimal and Code 39 equivalents and the ASCII control characters and their definitions B ...

Page 129: ... HT 00001010 0A 10 J LF 00001011 0B 11 K VT 00001100 0C 12 L FF 00001101 0D 13 M CR 00001110 0E 14 N SO 00001111 0F 15 O SI 00010000 10 16 P DLE 00010001 11 17 Q DC1 00010010 12 18 R DC2 00010011 13 19 S DC3 00010100 14 20 T DC4 00010101 15 21 U NAK 00010110 16 22 V SYN 00010111 17 23 W ETB 00011000 18 24 X CAN 00011001 19 25 Y EM 00011010 1A 26 Z SUB 00011011 1B 27 A ESC 00011100 1C 28 B FS 00011...

Page 130: ...01101 2D 45 M 00101110 2E 46 N 00101111 2F 47 O 00110000 30 48 P4 0 00110001 31 49 Q 1 00110010 32 50 R 2 00110011 33 51 S 3 00110100 34 52 T 4 00110101 35 53 U 5 00110110 36 54 V 6 00110111 37 55 W 7 00111000 38 56 X 8 00111001 39 57 Y 9 00111010 3A 58 Z 00111011 3B 59 F 00111100 3C 60 G 00111101 3D 61 H 00111110 3E 62 I 00111111 3F 63 J 01000000 40 64 V 01000001 41 65 A A 01000010 42 66 B B 0100...

Page 131: ...10001 51 81 Q Q 01010010 52 82 R R 01010011 53 83 S S 01010100 54 84 T T 01010101 55 85 U U 01010110 56 86 V V 01010111 57 87 W W 01011000 58 88 X X 01011001 59 89 Y Y 01011010 5A 90 Z Z 01011011 5B 91 K 01011100 5C 92 L 01011101 5D 93 M 01011110 5E 94 N 01011111 5F 95 O _ 01100000 60 96 W 01100001 61 97 A a 01100010 62 98 B b 01100011 63 99 C c 01100100 64 100 D d 01100101 65 101 E e 01100110 66 ...

Page 132: ...117 U u 01110110 76 118 V v 01110111 77 119 W w 01111000 78 120 X x 01111001 79 121 Y y 01111010 7A 122 Z z 01111011 7B 123 P 01111100 7C 124 Q 01111101 7D 125 R 01111110 7E 126 S 01111111 7F 127 T5 n6 Notes for the Full ASCII Table 0 Bit positions are 76543210 1 This column lists the hexadecimal value 2 This column lists the ASCII character 3 SP is the SPACE character 4 The Code 39 characters P t...

Page 133: ...Acknowledgment BEL Bell BS Backspace HT Horizontal Tab LF Line Feed VT Vertical Tab FF Form Feed CR Carriage Return SO Shift Out SI Shift In DLE Data Link Escape DC1 Device Control 1 XON DC2 Device Control 2 DC3 Device Control 3 XOFF DC4 Device Control NAK Negative Acknowledge SYN Synchronous Idle ETB End Transmission Block CAN Cancel EM End of Medium SUB Substitute ESC Escape FS File Separator GS...

Page 134: ...Appendix B Full ASCII Tables CK1 Handheld Computer User s Manual 123 Full ASCII Control Characters Table continued Control Character Definition SP Space DEL Delete ...

Page 135: ...Appendix B Full ASCII Tables 124 CK1 Handheld Computer User s Manual ...

Page 136: ...Index I ...

Page 137: ... for MCL demo applications 49 battery backup turning off 9 chargers using 5 charging and installing 5 charging icon 16 critically low icon 15 determining when low 7 diagnosing voltage 107 battery continued icons defined 15 indicating it needs to be charged 104 installing 6 managing power 8 88 removing 7 using 4 to 9 baud rate configuring 57 beep See buzzer before you begin vii binary conversion ta...

Page 138: ...me 28 dial up connection 64 75 PPP communications 57 configuring continued rejecting changes 39 saving changes 39 connecting dial up connection 66 75 Linux dial connection 85 mobile phone 54 printer 21 contact information ii contrast configuring 15 25 control characters full ASCII list of 122 copyright information ii country configuring character set 29 creating applications 43 critically low batt...

Page 139: ...nual safety viii imager See scanner Images MCL demo application 48 installing the battery 6 Interleaved 2 of 5 33 Intermec contact information ii Inventory MCL demo application 48 IP address configuring 57 K Kernel version 93 key click configuring 27 keypad character set configuring 29 diagnosing 107 illustrated 11 using 11 to 14 keys lowercase letters typing 13 numbers typing 12 Power 14 Scan but...

Page 140: ...plications 47 optical parameters laser scanner 113 linear imager 113 ordering products ix P part numbers for accessories 115 partition 4 erasing 106 PC transferring files to 102 peer IP address configuring 57 pin assignments 114 POST failed 104 power checking output 88 managing battery 8 specifications 112 Power key nothing happens when pressed 104 using 14 PPP communications configuring 57 Price ...

Page 141: ...Set Date Time MCL demo application 49 setting See configuring Setup screen illustrated 25 Shell screen 89 site surveys scheduling ix specifications for application development 42 for CK1 112 Standard 2 of 5 33 Standby mode entering when idle 88 starting applications 47 steps for using the CK1 3 storing temperature and humidity 112 the CK1 9 storing for longer than a month 9 Supplement symbology 38...

Page 142: ...ter 106 uppercase letters Mobile Phone Input mode typing 13 Numeric Input mode typing 12 User version 93 Utilities MCL demo application 49 V W vi editor commands table of 46 using to change icondata ini 44 volume of buzzer 17 27 warning buzzer configuring 27 warranty information viii web support ix weight 112 width 112 Windows 2000 dial settings 59 modem dial in connection 67 dial up connection 59...

Page 143: ...Index 132 CK1 Handheld Computer User s Manual ...

Page 144: ...blank ...

Page 145: ...Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK1 Handheld Computer User s Manual 073769 001 P N 073769 001 ...

Page 146: ...rcode Setting Info Shell Dial up 02 26AM MCL Setup Screen 6001 36th Avenue West Everett WA 98203 U S A www intermec com 2004 Intermec Technologies Corp All Rights Reserved New Information About the CK1 This document explains four tasks that have changed since the CK1 Handheld Computer User s Manual P N 073769 001 was printed What happens when you turn on the CK1 How to respond to the Keep Ramdisk ...

Page 147: ...forming these steps Turn off the CK1 Hold 5 down while you press and release Power The red light turns on Release 5 Press and release F1 Press and release 2 Press Power The CK1 cold boots You press F1 only if the CK1 application locked up and you need to recover any data held on the RAM disk In that situation you cold boot or hard reset the CK1 and then press F1 when you see the Keep Ramdisk promp...

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