Ingenico i5100, Operating Manual

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18 Dial-up EFTPOS Merchant Operating Guide – May 2011
5.0 Transaction Procedures
5.1 How to Process a Sale
TERMINAL DISPLAY PROCEDURE
22/05/2009 12.28
ENTER AMOUNT Key in the purchase amount and press ENTER .
SALE $4.00
ADD CASH AMT
& / OR ENTER If ‘Purchase with Cash’ transactions are enabled on
the terminal, you can enter a cash-out amount. The
cash-out amount may be left at $0.00.
SALE $4.00
INSERT / SWIPE CRD
If presented with a chip card, insert the customer’s
card into the chip card reader. Refer to
Inserting a
Chip Card in section 4.1
OR:
If presented with a magnetic stripe card, swipe the
customer’s card through the card reader. Refer to
Swiping a Magnetic Stripe Card in section 4.2.
SALE $4.00
SELECT ACCOUNT
HQ
SAV CR
Press the soft key beneath the account type
needed.
SALE $4.00
PIN & / OR ENTER
Where prompted, have the cardholder key in their
PIN and press ENTER , or just press ENTER . 1
CREDIT SALE
PROCESSING The terminal is connecting to the bank and
processing the sale.
2
VERIFY SIGNATURE
CORRECT? YES/NO
**REMOVE CARD** If the card was inserted, remove the card from the
reader.
If signature is required: Have the customer sign the
receipt. If the signature matches the signature on
the card, press
ENTER . Otherwise press CANCEL .
CUSTOMER COPY
PRESS ENTER Press ENTER to print customer receipt.
Notes:
1.TheenteringofPINoncreditisoptional.AllowthecardholdertoentertheirPIN
attheterminalprompt.IfthecardholderbypassesPINentryasignaturewill
needtobeobtainedtoauthorisethetransaction.
2.Iftheterminalreads‘OVEREFBLIMIT’,pleaserefertoSection8.2.
Beforecompletingthesale,checkthatthetransactionwasapproved.Ifthetransactionis
declined,theterminalwilldisplayanerrormessagegivingthereason.Anexplanationof
theerrorcodeisavailableinChapter11.2,ResponseCodes.