Ingenico i5100, Operating Manual

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60 Dial-up EFTPOS Merchant Operating Guide – May 2011
10.0 Minimising Fraud
At Bank of Melb, we take fraud seriously, and you should too. Fraud can cost
your business significant amounts of money, and certain types of merchants –
based on the types of goods sold – are more prone to fraudulent transactions
than others. We believe it is essential for you to have a sound understanding of
credit card fraud, how it can be detected and how it can be prevented.
ADDITIONAL FRAUD PREVENTION INFORMATION IS AVAILABLE ON THE BANK
OF MELB WEBSITE AT:
http://www.bankofmelbourne.com.au/business/payment-solutions
10.1 CCV Security Codes.
What is CCV?
The three or four digit value printed on a payment card, used to verify card-not-
present transactions.
CCV security codes are a way to lessen the risk of fraud and chargeback when
the cardholder is not physically present, or when a card cannot be inserted/
swiped successfully. In these cases you can key in the card number.
A CCV security code is printed on the card but does not appear on receipts.
When you key in the CCV code, a check is made that the code matches the card
number. This gives greater assurance that the customer is in possession of the
card. CCV codes are numbers of three or four digits, depending on the card type.
Note:
SomecardsdonothaveaCCVcode.
CCV(CardCheckValue)isalsoknownasCVVandCVC.