Ingenico i5100, Operating Manual

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67 Dial-up EFTPOS Merchant Operating Guide – May 2011
12.0 Glossary
CCV Number
(Card Check
Value) An additional security feature used in transactions where the card
number is entered manually, for example when the cardholder is
not present (MOTO or ECI).
Charge Card American Express®, Diners Club® or JCB card.
Credit Card MasterCard® or Visa card.
Debit Card A card that gives the customer access to a cheque account or
savings account. The customer must be present when accessing
these account types. Details cannot be hand-keyed into an
EFTPOS terminal.
Electronic Fall
Back (EFB) The ability to continue performing transactions on the terminal
when communication with the Westpac system has been lost.
GSM/GPRS The wireless communications network used to connect the mobile
version of the EFTPOS Advantage terminal to the Westpac system.
Manual Fall Back The use of a manual ‘click clack’ imprinter as a back-up, when an
electronic terminal is not working.
Merchant ID An eight-digit number used to obtain an authorisation code for
credit card transactions. This number is unique to your terminal,
and can be found on any of the following:
•
A receipt printed on your terminal
•
Your merchant statement
•
The metal plate on your manual imprinter
Multi Merchant One of a number of merchants who have individual merchant
agreements with Bank of Melbourne and transact business
through one shared terminal.
Offline Re-Entry
The re-entry, from receipts, of transactions stored in a terminal
that has failed, to ensure that the stored transactions are not lost.
ROC Number The ‘Record of Charge’ number found on your terminal receipt.
An invoice number.
Terminal ID An eight-digit number that identifies your EFTPOS terminal.
The Terminal ID can be found on a transaction report printed
on your terminal.