Ingenico i5100, Operating Manual

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26 Dial-up EFTPOS Merchant Operating Guide – May 2011
5.5 How to Process a Sale with Tip
This process is a sale with tip enabled. It is most commonly used by restaurants.
Note:
TheTipfeatureneedstobeenabledontheterminal.
TERMINAL DISPLAY PROCEDURE
22/05/2009 12.38
ENTER AMOUNT Key in the base amount and press ENTER .
SALE $25.00
ADD CASH AMT
& / OR ENTER
If ‘Purchase with Cash’ transactions are enabled
on the terminal, you can enter a cash amount and
press
ENTER . The cash amount may be left at
$0.00 by just pressing ENTER .
SALE $25.00
INSERT/SWIPE CARD
Insert the customer’s chip card into the chip card
reader.
Or:
Swipe the customer’s card through the card reader.
SALE $25.00
ADD TIP AMT
& /OR ENTER
Key in the tip amount and press ENTER .
For credit and charge cards, if tip amount is not yet
known, press
ENTER only .
Note: For credit and charge cards a tip adjustment
can be performed later.
SALE $25.00
TIP $5.00
TOTAL $30.00
ENTER TO CONFIRM
Press ENTER to confirm the total of the transaction.
If incorrect press CANCEL .
TOTAL $30.00
SELECT ACCOUNT
CHQ
SAV CR
Press the soft key beneath the account type
needed.
Note: For debit cards (cheque and savings)
tips need to be entered at the time of sale. An
adjustment cannot be processed on a debit card.
TOTAL $30.00
PIN & / OR ENTER Where prompted, have the cardholder key in their
PIN and press ENTER , or just press ENTER .
DEBIT SALE
PROCESSING
The terminal is connecting to the bank and
processing the transaction.
VERIFY SIGNATURE
CORRECT? YES/NO
**REMOVE CARD** If the card was inserted, remove the card from the
reader.
If signature is required: Have the customer sign the
receipt. If the signature matches the signature on
the card, press
ENTER
. Otherwise press
CANCEL
.
CUSTOMER COPY
PRESS ENTER Press ENTER to print customer receipt.