65
Dial-up EFTPOS Merchant Operating Guide – May 2011
CODE
DISPLAY
CAUSE/ACTION
39
WRONG ACCOUNT
Retry the transaction, selecting a different account.
If the transaction is declined again, obtain another
form of payment.
Advise cardholder to contact issuing bank.
41
CONTACT
CARD ISSUER
Contact manual Credit Card Authorisations.
Press the option for extension 500.
43
CONTACT
CARD ISSUER
Contact manual Credit Card Authorisations.
Press the option for extension 500.
51
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
52
WRONG ACCOUNT
Retry the transaction, selecting a different account.
If the transaction is declined again, obtain another
form of payment.
Advise cardholder to contact issuing bank.
53
WRONG ACCOUNT
Retry the transaction, selecting a different account.
If the transaction is declined again, obtain another
form of payment.
Advise cardholder to contact issuing bank.
54
EXPIRED CARD
CANNOT PAY
Check the card expiry date.
Obtain another form of payment.
Advise cardholder to contact card issuer.
55
INVALID PIN
The cardholder has entered the wrong PIN.
Retry the transaction with the correct PIN.
56
CONTACT
CARD ISSUER
Obtain another form of payment.
Advise cardholder to contact card issuer.
58
INVALID
TRANSACTION
Obtain another form of payment.
Advise cardholder to contact card issuer.
59
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
61
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
62
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
65
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
Summary of Contents for i5100
Page 1: ...Dial up EFTPOS Merchant Operating Guide ...
Page 32: ...30 Dial up EFTPOS Merchant Operating Guide May 2011 TipAdjustmentReceipt ...
Page 36: ...34 Dial up EFTPOS Merchant Operating Guide May 2011 ApprovedMOTOReceipt ...
Page 45: ...43 Dial up EFTPOS Merchant Operating Guide May 2011 ShiftReport ...
Page 47: ...45 Dial up EFTPOS Merchant Operating Guide May 2011 SubtotalsReport ...
Page 49: ...47 Dial up EFTPOS Merchant Operating Guide May 2011 SettlementReport ...
Page 52: ...50 Dial up EFTPOS Merchant Operating Guide May 2011 TipReport ...
Page 58: ...56 Dial up EFTPOS Merchant Operating Guide May 2011 TransactionLog ...
Page 70: ...68 Dial up EFTPOS Merchant Operating Guide May 2011 Notes ...