Ingenico i5100, Operating Manual

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20 Dial-up EFTPOS Merchant Operating Guide – May 2011
5.2 How to Process a Cash Only Transaction
If ‘Cash’ is enabled on the terminal, customers can be given cash out. Cash is available
from cheque and savings accounts only.
TERMINAL DISPLAY PROCEDURE
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ENTER AMOUNT Press ENTER until CASH is displayed on the screen.
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PRCH
CASH RFND
Press the select key beneath CASH .
ENTER CASH AMT Key in the cash amount and press ENTER .
CASH $10.00
INSERT/SWIPE CRD
Insert the customer’s chip card into the chip card
reader.
Or:
Swipe the customer’s card through the card reader.
CASH $10.00
SELECT ACCOUNT
CHQ SAV
Select either CHQ or SAV .
Note: CR is not an option.
CASH $10.00
PIN & ENTER
When prompted, have the cardholder key in their
PIN and press ENTER .
DEBIT CASH
PROCESSING
The terminal is connecting to the bank and
processing the transaction.
CUSTOMER COPY
PRESS ENTER
**REMOVE CARD** Press ENTER to print customer’s receipt.
If the card was inserted, remove the card from the
reader.
Beforecompletingthesale,checkthatthetransactionwasapproved.Handthecustomer
theircopyofthetransactionrecordandtheircard.Ifthetransactionisdeclined,the
terminalwilldisplayanerrormessagegivingthereason.Anexplanationoftheerrorcode
isavailableinChapter11.2,ResponseCodes.