66
Dial-up EFTPOS Merchant Operating Guide – May 2011
CODE
DISPLAY
CAUSE/ACTION
75
CANNOT PAY
Retry the transaction.
If the transaction is declined again, obtain another
form of payment.
Advise cardholder to contact issuing bank.
90
PLEASE RETRY
Retry the transaction.
If the transaction is declined again, obtain another
form of payment.
Cardholder to contact issuing bank.
91
ISSUER
NOT AVAILABLE
Bank is unavailable; retry the transaction.
If the transaction is declined again follow manual
fallback procedures as explained in Section 8.0.
94
CANNOT PAY
Obtain another form of payment.
Advise cardholder to contact card issuer.
97
SETTLE
NOT AVAILABLE
A settlement has been processed in the last
24 hours, or the settlement is being attempted
between 9.30pm and 11.00pm (Sydney time).
Retry during settlement hours, making sure 24 hours
have elapsed since the previous settlement.
98
SYSTEM ERROR
Turn terminal off, then back on, and retry the
transaction.
Contact Merchant Business Solutions if the problem
persists.
TC
DECLINED TC
Retry the transaction, selecting a different account.
If the transaction is declined again, obtain another
form of payment.
Advise cardholder to contact issuing bank.
TL
DECLINED TL
Signature error.
XO
DECLINED
TIME OUT
Retry the transaction.
Contact Merchant Business Solutions if the problem
persists.
X7
CANCELLED
SYSTEM ERROR
Retry the transaction.
Contact Merchant Business Solutions if the problem
persists.
Z1
CANNOT PAY
Obtain another form of payment.
Z3
ISSUER
UNAVAILABLE
Obtain another form of payment.
Z4
CANNOT PAY
Obtain another form of payment.
Summary of Contents for i5100
Page 1: ...Dial up EFTPOS Merchant Operating Guide ...
Page 32: ...30 Dial up EFTPOS Merchant Operating Guide May 2011 TipAdjustmentReceipt ...
Page 36: ...34 Dial up EFTPOS Merchant Operating Guide May 2011 ApprovedMOTOReceipt ...
Page 45: ...43 Dial up EFTPOS Merchant Operating Guide May 2011 ShiftReport ...
Page 47: ...45 Dial up EFTPOS Merchant Operating Guide May 2011 SubtotalsReport ...
Page 49: ...47 Dial up EFTPOS Merchant Operating Guide May 2011 SettlementReport ...
Page 52: ...50 Dial up EFTPOS Merchant Operating Guide May 2011 TipReport ...
Page 58: ...56 Dial up EFTPOS Merchant Operating Guide May 2011 TransactionLog ...
Page 70: ...68 Dial up EFTPOS Merchant Operating Guide May 2011 Notes ...