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Partner SP-2600, Service Manual

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POS Terminal

SP-26XX Series

Service Manual

Summary of Contents for SP-2600

Page 1: ...POS Terminal SP 26XX Series Service Manual...

Page 2: ...of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense FCC WARNING Changes or modifica...

Page 3: ...be mixed with other commercial waste for disposal WARNING The system uses a 3V CR2032 battery mounted on the mainboard to keep time There is a risk of explosion if the wrong battery type is used when...

Page 4: ...ied personnel should perform repairs Damage due to unauthorized servicing is not covered by the warranty CAUTION Under no circumstances touch the inverter while power is connected to the machine Alway...

Page 5: ...5 Contact Information Partner Tech Corporation 10F No 233 2 Baoqiao Rd Xindian Dist New Taipei City 231 Taiwan http www partner com tw...

Page 6: ...ntent hereof without obligation of the manufacturer to notify any person of such revision or changes Trademark Recognition All product names used in this manual are the properties of their respective...

Page 7: ...elines 15 Cash Drawer Checkout 15 LCD Symptoms 16 Touch Screen Symptoms 17 Power Symptoms 17 Network Symptoms 17 USB Symptoms 18 Peripheral Device Symptoms 18 Boot Symptoms 18 Chapter 3 Replacing Fiel...

Page 8: ...8...

Page 9: ...to unpack and identifying components on the device Unpacking It is a good idea to save the packaging materials and shipping box in case that machine needs to be returned for service Please un pack an...

Page 10: ...Button I O Panel MSR IC Reader iButton Fingerprint 2D Scanner RFID 3 optional display sizes 11 6 15 6 18 5 DC12V In DC12V Out COM4 I O Cover COM3 COM2 LPT HDMI COM1 Line Out LAN Camera VGA2 VGA1 USB...

Page 11: ...Signal 1 Red 6 AGND 11 N A 2 Green 7 AGND 12 DDC DAT 3 Blue 8 AGND 13 Horizontal Sync 4 N A 9 N A 14 Vertical Sync 5 GND 10 GND 15 DDC CLK 1 4 Pin Signal 1 USB Vcc 2 USB 3 USB 4 USB GND 1 5 6 9 COM Co...

Page 12: ...ASEOPEN2 2 CASH1 3 CASEOPEN1 4 24V 5 CASH2 6 GND Voltage is selected via JP1 Pin Signal Pin Signal 1 TXA 5 TXC 2 TXA 6 TXB 3 TXB 7 TXD 4 TXC 8 TXD DC 12V Input Connector Pin Define 1 2 3 4 5 Pin Signa...

Page 13: ...e 9 1 5 4 Pin Signal Pin Signal 1 USB Vcc 5 StdA_SSRX 2 USB 6 StdA_SSRX 3 USB 7 GND 4 USB GND 8 StdA_SSTX 9 StdA_SSTX USB 12V connector pin define USB 24V connector pin define 1 5 4 8 1 5 4 8 Pin Sign...

Page 14: ...ob 10 Acknowledge 19 GND 2 Data 0 11 Busy 20 GND 3 Data 1 12 Paper Empty 21 GND 4 Data 2 13 Printer Select 22 GND 5 Data 3 14 Auto Form Feed 23 GND 6 Data 4 15 Error 24 GND 7 Data 5 16 Initialize 25 G...

Page 15: ...in order If you replace an FRU and the symptom remains reinstall the original FRU before going to the next step Do not replace non defective FRUs Cash Drawer Checkout Refer to the following to check...

Page 16: ...B Status 0xFDAE04F8 LCD Symptoms Symptom Corrective Procedure LCD backlight is not working but text is still visible on screen Reseat the LCD cable LCD backlight is working but text is not visible on...

Page 17: ...ective Procedure Power shuts down unexpectedly Cannot turn the system on Reseat the power AC adapter cable Reseat the power AC adapter Replace the mainboard Cannot turn the system off Hold down the po...

Page 18: ...mptoms Symptom Corrective Procedure USB ports do not work COM ports do not work Reseat the I O cable Reinstall the drivers Replace the mainboard Boot Symptoms Symptom Corrective Procedure System conti...

Page 19: ...AUTION To prevent scratching the case of the device make sure the worktop surface is clean and flat If you need to put the display facing down be sure to use a foam mat Replacing Parts Take note of th...

Page 20: ...20 I O Panel Cover 1 Remove two manual screws 2 Remove the I O panel cover...

Page 21: ...21 Mainboard Cover Before proceeding remove the following FRUs I O Panel Cover 1 Remove two manual screws 2 Remove the mainboard cover...

Page 22: ...22 Hard Disk Drive Before proceeding remove the following FRUs I O Panel Cover 1 Remove the screw that secures the HDD tray to the base 2 Pull the HDD out of its bay...

Page 23: ...23 Mainboard Before proceeding remove the following FRUs I O Panel Cover Mainboard Cover 1 Disconnect the power switch cable 2 Disconnect the LED cable...

Page 24: ...24 3 Disconnect the speaker cable 4 Remove three screws...

Page 25: ...25 5 Pull out the mainboard bracket CPU Heatsink Before proceeding remove the following FRUs I O Panel Cover Mainboard Cover Mainboard 1 Remove four screws 2 Remove the CPU heatsink...

Page 26: ...26 Assemble Front Screen 1 Remove four screws to remove the arm cover 2 Secure the arm on the base cover with four screws...

Page 27: ...27 3 Plug the screen cable on the mainboard through the arm 4 Secure the base cover 5 Plug the screen cable on the front screen...

Page 28: ...28 6 Hook front screen to the arm 7 Secure the front screen with two screws...

Page 29: ...29 Assemble Second Screen 1 Remove four screws to remove the arm cover 2 Secure secondary arm on the primary arm with screws 3 Plug the screen cable on the mainboard through the arm...

Page 30: ...4 Secure the base cover 5 Assemble Front Screen and Rear Screen MSR Reader 1 Remove two screws to remove the MSR cover 2 Connect the MSR Reader cable to the screen 3 Secure the MSR Reader on the scre...

Page 31: ...to remove the IC Card Reader cover 2 Connect the IC Card Reader cable to the screen 3 Secure the IC Card Reader on the screen Fingerprint 1 Remove one screw to remove the Fingerprint cover 2 Connect...

Page 32: ...32 3 Install the Fingerprint 4 Secure the Fingerprint cover on the screen...

Page 33: ...33 i Button 1 Remove one screw to remove the i Button cover 2 Connect the i Button cable to the screen 3 Put the cables into the compartment 4 Secure the i Button cover on the screen...

Page 34: ...34 2D Scanner 1 Remove one screw to remove the 2D Scanner cover 2 Connect the 2D Scanner cable to the screen 3 Secure the 2D Scanner cover on the screen...

Page 35: ...M2 2 Serial ports RS232 RJ45 RI 5V 12V selection by JP COM3 COM4 1 RJ11 port supports 2 cash drawer DC 24v 2 RJ 45 LAN port with activity and link LEDs 1 DC 12V out 4 USB 3 0 ports 1 DC 12V input powe...

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