INFODRAW MRS-400 User Manual Download

Page: 49 / 194

July 14, 2013

INFODRAW MRS-400 User Manual v5.4.1

The viewing area can be split into 1, 4, 6, 9, 12, 16 or 20 viewing channels

To change the number of channels
viewed on the screen, open the

“View”

menu at the top of the

window and select the desired
number of channels.

Summary of Contents for MRS-400

Page 1: ...MRS 400 User Manual Manual version 5 4 1 Date July 2013 Firmware 4 6 0 3 ...

Page 2: ...ffer in appearance from the actual software depending on the software version in use The stability and performance of the MRS 400 unit s wireless data streaming may vary in different countries due to bandwidth and reception capabilities of the available carrier wireless networks and service providers in each country Every effort has been made to ensure that the information in this user manual is a...

Page 3: ... in lithium battery is damaged or leaking Avoid exposing the MRS 400 device to very hot or very cold temperatures Extreme temperatures may cause deformation of the device and reduce the charging capacity and or life of your device battery Do not use or store your device in dusty or dirty areas Do not allow children to use your MRS 400 device When turning the unit on To turn the MRS 400 unit on loc...

Page 4: ...rgers to charge the MRS 400 Unit Non Infodraw chargers are not covered by the 1 Year Limited Warranty When installing custom 12V Power Outlets directly into vehicle batteries please ensure that this is done by a qualified experienced Auto Electrician Disposal and Recycling Please ensure this product is recycled in an environmentally friendly way You must dispose of the MRS 400 device properly acco...

Page 5: ... USB Input 19 2 8 USB Host 19 2 9 Micro SD Slot 20 2 10 ON OFF Switch 20 2 11 5V Power Input 20 2 12 Charging the Unit 21 2 13 Device Display Screen 22 2 13 1 Device Display Menu 22 Chapter 3 Installation 23 3 1 MRS Server 23 3 1 1 Installing the MRS Service 23 3 1 2 Installing MRS Monitor server Application 26 3 2 MRS 400 Device Configuration 29 3 2 1 MRS Device Configurator Installation 29 3 2 1...

Page 6: ...on History 63 4 1 5 6 GPS Location Settings 64 4 1 5 7 Device Speed Over Map 67 4 1 6 Audio 69 4 1 6 1 Computer Audio Properties 69 4 1 6 2 Audio Streaming 71 4 1 6 3 Unit Audio Properties 72 4 1 6 4 Unit Audio Controls 73 4 1 7 Recording 74 4 1 7 1 Local Recorder Settings 74 4 1 7 2 Local Recording 76 4 1 7 3 Device Recording 78 4 1 7 4 Remote Server Recording 82 4 1 7 5 Audio Recording 85 4 1 7 ...

Page 7: ...onnection Menu 115 4 3 3 Modem Menu 117 4 3 4 Local Network Menu 118 4 3 4 1 Connect Through LAN 119 4 3 5 Wireless LAN Menu 122 4 3 6 SIM Menu 122 4 3 7 SMS Menu 123 4 3 8 GPIO Menu 125 4 3 9 Recording Menu 129 4 3 10 GPS Menu 130 4 3 11 PTZ Menu 131 4 3 12 Licensing Menu 135 4 3 13 Upgrade Menu 139 4 3 14 Log Menu 142 4 4 MRS Service Program 145 4 4 1 Administrator Menu 147 4 4 2 Logging Menu 14...

Page 8: ... 3 Windows Mobile Clients 172 4 6 4 Web Browser Client 173 Chapter 4 Technical Specifications 174 4 1 MRS Unit Specifications 174 4 2 MRS Software Specifications 177 4 3 MRS Server Technical Requirements 178 Chapter 5 Support 179 5 1 Troubleshooting Index 179 5 2 Troubleshooting 180 5 3 FAQ Index 189 5 4 Frequently Asked Questions FAQ 190 Contact Us 194 ...

Page 9: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 9 Box Contents GSM Antenna GPS Antenna 5V Power Charger USB Cable For Setup 12V 5V Car Adapter Charger MRS Unit ...

Page 10: ... SIM based cellular providers The supported frequency bands are listed in the Technical Specifications section of this manual Any analogue PAL NTSC camera with a BNC MALE connection for video output can be connected to the MRS unit The unit supports 1 4 cameras A Micro SD Card is required if you would like to record in the MRS 400 device The speed of the Micro SD Card will vary depending on the ma...

Page 11: ... to monitor and control MRS PMRS units MRS Device Configurator Application This application is used for configuring the MRS PMRS device s parameters prior to operating the unit and for upgrading the unit s firmware The unit is configured through a USB Cable interface on any PC Windows XP or higher MRS Server Windows Service Program This is a Web Admin Interface program and is used for setting up y...

Page 12: ...w the MRS unit to connect to the Device Configurator Program using the USB cable MRS ActiveX Control Software Used for integrating the MRS system with other control software MRS AV Player Application This application is used for viewing recorded video audio files It is also used to verify recorded files that have a digital signature assigned to them as well as decrypting recorded files that are en...

Page 13: ...ransmission Control Protocol UDP User Datagram Protocol GPS Global Positioning System GSM Global System for Mobile Communications 3G 3rd Generation Mobile Telecommunications HSPA High Speed Packet Access EDGE Enhanced Data rates for GSM Evolution GPRS General packet radio service SIM Subscriber Identity Module SD Secure Digital PC Personal Computer USB Universal Serial Bus M2M Multi Unit to Multi ...

Page 14: ...ar networks 3G HSPA EDGE GPRS and can be monitored and controlled from any location upon alarm request The media streaming is done using MRS units which can be located either on mobile vehicles or fixed locations The units can be monitored remotely from fixed mobile control centers mobile phones PDAs or an internet web client 1 4 System Components The system consists of the following components MR...

Page 15: ... Architecture Server Based Architecture This architecture is based on a server with a fixed IP address Multiple units can communicate with the server as well as multiple clients All clients are connected to the server only and have viewing and control capabilities ...

Page 16: ...The MRS unit has 4 BNC female connectors located on the top side of the unit for video input Connect the camera s to the BNC input s 2 2 Audio The audio Line In and Line Out are located on the side of the unit Speakers can be connected to the Line OUT and a Microphone can be connected to the Line IN ...

Page 17: ... make sure that the GSM Antenna is connected to its appropriate antenna connector on the unit If the SIM card is inserted into the unit and the unit is turned ON without the GSM antenna being connected this may cause harm to the internal cellular modem Therefore it is recommended to keep the GSM Antenna connected all the time 2 4 GPS Antenna Connector The GPS antenna has a SMA interface located ne...

Page 18: ...ing from the terminal block T T PTZ is supported using PELCO D protocol For more information about PTZ control please view the PTZ section of this user manual 2 6 GPIO There are 8 GPIO ports 4 input and 4 output coming from the terminal block For more information please view the GPIO section of this user manual ...

Page 19: ...d a PC when configuring the unit 2 8 USB Host The USB host is used for external modems disk on key USB2LAN adapter etc 1 6 9 SIM Card Slot The SIM card slot is located on the bottom side of the unit Turn the unit upside down so the back of the unit is facing upwards Then pull the notch out carefully with your fingernails to insert the SIM card Once the SIM card is inserted properly close the notch...

Page 20: ...he ON OFF switch on the side of the unit An object such as a Pen Lid or small Flat Head Screwdriver is required Place the object on the ridges on top of the ON OFF switch and carefully move the switch to the ON position until it clicks and the LED lights turn on To turn the unit OFF carefully move the switch back to the OFF position until it clicks and the LED lights turn off 2 11 5V Power Input T...

Page 21: ...wer Charger Connect the AC Charger to a wall power outlet Connect the DC tip to the MRS Unit s 5V Power Input shown above The unit s battery takes about 10 12 hours to charge from flat to full charge 2 Using the 5V Car Adapter Charger The 5V Car Adapter Charger has a cigarette lighter interface Connect the Car Adapter Charger to a cigarette lighter 12 24V power outlet in a vehicle either pre insta...

Page 22: ...ange the ID number name and password of the device Connection The user can view and change the modem parameters user name password server location local remote server IP address network APN Dial string and authentication Video Inputs Shows the video channels in action this feature is useful for determining whether the video interface is operational if you are able to watch the video clearly on the...

Page 23: ... the MRS Service The control centre server software can be installed on any PC using Windows XP or later The server requires a Fixed Static IP address which is publicly accessible in order for the external units to connect Please refer to the Server Technical Requirements section of Chapter 4 in this user manual for full Server Machine Technical requirements In order to allow communication between...

Page 24: ...ay be running on a MRS server system at any one time The purpose of the MRS server is to communicate with all MRS PMRS units and clients and to stream video audio location from units to clients To setup the MRS Service Program Web Admin Interface Server follow these instructions 1 Make sure that both MRS Service setup files Setup_MRS_Service msi and setup exe are placed in the same directory on yo...

Page 25: ...S takes form of a Windows Service A Windows Service has no application like user interface as does the MRS Monitor Server Application so it is instead configured using a Web Administration Interface This program allows the user to enter the server through the Web at any location The Server Administrator Login screen will appear Every time the server does not identify the browser as the administrat...

Page 26: ...Monitor server Application The MRS Monitor Server can be set up on any PC using Windows XP or later To setup the MRS Monitor Server application follow these instructions 1 Run the Setup_MRS_PC_Application msi file 2 Click Next 3 Click Next 4 Click Next to begin installation ...

Page 27: ... MRS Monitor Server Application is installed and opened to setup the PC to act as a server using Server Based Architecture follow these instructions 1 Open the session menu on the top left hand side 2 Open the Connection screen 3 Select local server and press OK ...

Page 28: ... audio GPS streams from the MRS Monitor Server Application itself The system will be more stable if the data streams are only viewed from other clients connected to the server The server software should be used primarily as a communication program between MRS PMRS units and MRS Clients Therefore when connecting multiple units to the server it is recommended to use the MRS Service Program Web Admin...

Page 29: ... of the server The unit is configured using the Device Configurator software by connecting a USB cable between the unit and a computer XP or higher In order for the MRS device Configurator to work and communicate with the unit the following two elements have to be installed on your PC 1 MRS Device Configurator software 2 MRS USB drivers 3 2 1 MRS Device Configurator Installation To setup the MRS D...

Page 30: ... unit configuration program to work properly The way of installation differs between 32bit OS and 64bit OS the operating system version can be found through the control panel of your computer 3 If you have an Anti Virus program installed on your PC and this window appears Click Run this program Anyway 3 Click Next ...

Page 31: ...Connect the USB cable between the unit Mini USB Input and your PC 3 Turn on the unit and wait about 1 minute 4 For the first time connecting the unit to a PC the PC will detect new hardware and automatically ask for a driver Browse for the folder where the MRS driver files are located on your PC Point the driver setup to Infodraw MRS Driver and install ...

Page 32: ...times the file idmrs inf can only be downloaded by right clicking the link and pressing the save link as option a Right click my computer b Click properties c Enter the Hardware tab d Click on Device manager When the PC is connected to a device With the USB cable a Open the Infodraw Multimedia folder b Right click on the Infodraw MRS Device file c Choose the update driver option If the device appe...

Page 33: ... then click Next Click the Install from a list or specific location Advanced option and then click Next a Click the Search for the best driver in these locations option b Tick the Include this location in the search option c Press the Browse button and search for the folder where the MRS driver files are stored on your PC d Click OK after you have located the driver s folder e Then click Next ...

Page 34: ...les located in the same folder on your PC Download the file MRS USB Driver zip and extract its content which should include a dseo13b exe b idmrs64 inf c idmrs64 sys All of the files should be in the X64 folder they should be extracted to the same folder Once the above three files are on your PC follow these instructions to install the drivers 1 Run the dseo13b exe file Click Next Click Yes ...

Page 35: ...option b Press Next and exit the program c Exit the program d Restart your computer Once your computer restarts you should see the Test Mode writing on the bottom right hand side of your desktop screen Open the dseo13b exe program again and enable Sign a System File Then press Next ...

Page 36: ...ns to install the drivers manually a On your desktop right click on Computer Select the Properties option b In the System window select Device Manager on the left hand side of the screen A new window will open Fill in the path to where the MRS driver file idmrs64 sys is located on your PC Then Press OK and exit the program ...

Page 37: ...ter successfully installing the drivers begin the initial configuration a Open the Infodraw Multimedia folder b Right click on the Infodraw MRS Device file c Choose the Update Driver Software option The Update Driver Software window will appear Select the Browse my Computer for driver software option Browse your computer and choose the folder where the MRS drivers are located Then click Next ...

Page 38: ...art to a Choose an option screen 5 Select Troubleshoot from Choose an option screen 6 Select Advanced options from Troubleshoot screen 7 Select Windows Start up Settings from Advanced options screen 8 Click Restart button 9 System will restart to Advanced Boot Options screen 10 Select Disable Driver Signature Enforcement 11 Once the system starts install the Infodraw drivers as you would on Window...

Page 39: ...and the log on the bottom left side of the program should read Parameters Loaded 2 Enable the Remote Server and type in the IP address of your server 3 Click on the candle icon to save the changes you have made Wait until the log in the bottom left reads Parameters Saved 4 Restart your MRS 400 unit 5 Install the MRS Monitor Client follow the instructions of the MRS monitor client section below 6 A...

Page 40: ...Monitor Client The MRS Monitor Client can be set up on any PC Laptop using Windows XP or later To setup the MRS Monitor Client Application follow these instructions 1 Run the Setup_MRS_Client msi file 2 Click Next 3 Click Next 4 Click Next to begin installation ...

Page 41: ...application is installed and opened to setup the PC Laptop to act as a client follow these instructions 1 Open the session menu on the top left hand side 2 Open the Connection screen 3 Select Remote server Enter the IP of the server and a Username and Password if required Press OK ...

Page 42: ...Client is now connected and can communicate with the server The client has viewing and control capabilities as defined on the server 4 Once the client is connected to the server the status bar on the bottom left hand side of the window should show Connected ...

Page 43: ...ection event alarms Contacts Alarm Configure trigger actions for the GPIO event alarms Online Devices Will display all online MRS PMRS devices Offline Devices Will display all devices that have disconnected from the server if the device has been ticked to be remembered by the server Neighbourhood Will display information about the server you are connected to such as IP address software version etc...

Page 44: ...rent languages Follow these instructions to change the language of the application 1 Open the Session menu at the top left hand corner of the screen 2 Select Language 3 The Select Language window will appear Select your desired language Then press OK Your selected language will now be displayed on the MRS Monitor screen ...

Page 45: ...tor Client on another PC Laptop and connect to the server 5 If your server is running through the MRS Monitor Server Application you can either connect to it using the MRS Monitor client on another PC Laptop or you can view the video streaming in the MRS Monitor Server Application itself 6 Turn the MRS 400 device on Once you turn the unit on it should connect to the server within 1 minute All conn...

Page 46: ...t Sensors Switches View the status and control Output Switches Location a View the GPS location of that specific device only b Set location event alarms SMS Allows you to add mobile phone numbers for SMS events as well as determine what events will trigger an SMS Signal Displays the current signal strength for the cellular network the unit is connected to Service Type Displays the Cellular Service...

Page 47: ...w to open it for live video streaming Alternatively double click on a video channel to open it for live streaming Before viewing the video channel it must be enabled In order to enable a specific channel point the cursor over the channel and right click Alternatively open the action menu at the top of the screen then select the Enable item ...

Page 48: ...s the size to full screen Double clicking again returns it to the previous setting If the video looks like it is not centred correctly right click on the video channel and select Restart Media or press F5 while the cursor is on the channel This will restart the video channel and centre it correctly ...

Page 49: ...ser Manual v5 4 1 49 The viewing area can be split into 1 4 6 9 12 16 or 20 viewing channels To change the number of channels viewed on the screen open the View menu at the top of the window and select the desired number of channels ...

Page 50: ...Video Properties Right clicking on an open video stream opens a small menu Select Properties Selecting a specific video channel on the left hand side of the screen and pressing F3 brings up the same Video Properties window The Video Properties window will appear ...

Page 51: ...w bandwidth Frame Rate Adjust the Frame Rate of the video channel to fit the bandwidth at your disposal The Frame Rate can be set to any number from 1 to 25 fps for PAL 1 to 30 fps for NTSC Bitrate Adjusting the Bit Rate of the video channel changes the quality of the video it should be set to fit your bandwidth capabilities and your cellular package The Bit Rate can be set to any number from 10kb...

Page 52: ...e in the video parameter please consider the SIM card package provided to you by your cellular provider please consider the amount of data the unit will consume The table below provides an example of a MRS 400 unit s mobile data consumption when streaming continuously Bit Rate of Steaming Video Channel Data Usage Per Day roughly Data Usage Per Month roughly 1 channel at 100kbit s 1 08 GB 32 4 GB 1...

Page 53: ...of the video channel By default the same encoder is used for viewing and recording the video channel Different video encoders can be applied for viewing the video channel and recording the video channel Follow these instructions to do so 1 In the Video Properties window un tick Single Encoder 2 In the Destination list box select Broadcast ...

Page 54: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 54 3 Enter in the desired Image Size Frame Rate and Bit rate 4 In the Destination list box select Recording ...

Page 55: ...ng the video channel and when recording the video channel 5 Enter in the desired Image Size Frame Rate and Bit rate Once you have finished press OK To switch back to a single video encoder for both viewing and recording the video channel simply tick the Single Encoder item in the video properties window ...

Page 56: ...tion Detection Status will be displayed on the upper left side of the video channel Shown Below To activate the video frame text tick the Frame Text option located at the bottom right hand side of the video properties window Tick the Write Location option to include the GPS Co Ordinates of the unit in the video frame text Then press Apply ...

Page 57: ...tion restarts the video controller Set Packet Data Size Default is 1000 recommended not to change this parameter Set Time Select this option to set the time on the MRS 400 device to the current time Remember This parameter can be ticked in order to move the unit s name to the Offline Devices list in case the unit gets disconnected from the server Add Event This feature allows you to create a user ...

Page 58: ...ng without clear sky it will struggle to find its location It will take about 3 minutes for the unit to give up and continue with the rest of the system connecting to GSM Therefore it is better to disable GPS using the Device Configurator for units operating inside a building without clear sky There are 2 options to view devices on the map 1 System level All connected devices over specified full s...

Page 59: ...9 4 1 5 1 System Level Map To view the system level map double click on Locations under My Monitor You will now be able to see all devices on one full screen map as moving icons If there are multiple device icons on the map the map will not be centred ...

Page 60: ...uble click on Location under a specific MRS 400 device tree You can also open this Location tree to see the GPS Co ordinates You will now be able to see the location of the specific device in a small map alongside any video channels that are open The moving icon will be centred automatically every few seconds ...

Page 61: ...l v5 4 1 61 4 1 5 3 Map Views The GPS map can be viewed in 4 ways To change the view of the map select one out of the four options on the top right hand corner of the map window Map View Terrain View Satellite View Satellite View with labels ...

Page 62: ... Manual v5 4 1 62 4 1 5 4 Video Over Map To view a video channel over the map click on a floating icon A menu will appear with a list of all that device s video channels Click on the desired channel to open the video stream over the map ...

Page 63: ...d monitor The location history is stored per day and per device You can view the GPS location history by opening the view menu and selecting Locations History The Locations History Viewer window will open The files are arranged by date Select a specific date in the tree Click on a device under the Devices tree to display its location history ...

Page 64: ...event trigger can be set to perform the following actions on the MRS monitor Beep Display device location View default video channel Make a Pop up Window appear Play a custom sound The unit can also send a SMS to any number of phones as a result of a location event trigger refer to SMS Alerts from Device section The location event trigger actions are set in the Location Event Settings window Follo...

Page 65: ... desired maximum number of meters that the MRS 400 device can move from its current position before the alarm is triggered Then press OK Once the Location event alarm is activated you will see Distance under the device Location tree The location alarm will still be active even if the GPS map is closed Once the distance reaches the max number of meters the alarm will trigger and the pre set trigger...

Page 66: ...hanges in location throughout time Double click on the location icon under the Monitor tree If you want the location of a device to be recorded in your monitor recordings enable the Display Locations in Media playback After recording on monitor when playing the file the recording will have a display of the location on the right hand side ...

Page 67: ... The speed of each connected MRS 400 unit can be viewed over the GPS map in km h The speed will only be displayed if the unit is moving When using Google Maps simply hover your cursor over the floating icon on the map either the small map or full screen map to view the device speed ...

Page 68: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 68 When using Open Street Maps open the full screen map and click on the floating icon on to bring up the device speed ...

Page 69: ...hone using the MRS Monitor application Speakers Here you can a Enable Disable your computer s speakers by ticking or un ticking the box b Select from the Device list box which connected speaker unit you would like to use c Test that speaker unit by selecting the Test button Once you have finished press OK Right click on the Speaker is off item under My Monitor Then select Properties The Select Aud...

Page 70: ...ow the detected noise level When detecting noise you must not speak and allow the monitor to calculate the maximal noise received by the microphone Announcement Disable If you enable this option It means that the MRS monitor will send everything it receives from the microphone Conversation Enable If you enable this option It means that the MRS monitor will only send noise if its level is above the...

Page 71: ...e An external microphone can also be attached to the Audio Input on the Audio in out splitter cable included with the MRS 400 unit Ensure that you have a speakers connected to the PC Audio Out Double clicking on the Audio Out 1 channel opens the audio stream from the PC microphone to the embedded MRS 400 speaker or to the headphones connected to the line out port Double clicking on the Audio In 1 ...

Page 72: ...s audio parameters Name Allows you to rename the audio channel Sample Rate Allows you to change the sample rate of the audio channel The higher the sample rate the better the quality of sound but it requires more CPU resources Bitrate Allows you to adjust the Bitrate of the audio channel The higher the Bitrate the better the quality of the sound will be The Sample Rate Bitrate must be the same for...

Page 73: ...Follow these instructions to do so Right click on either the Audio In 1 channel or the Audio Out 1 channel of the MRS 400 unit Then select the Controls option The following windows will appear Here you can adjust the volume of the internal and external microphones of the MRS 400 unit Here you can adjust the volume of the Speaker and Audio Output channel of the MRS 400 unit ...

Page 74: ...them one by one Recordings can be viewed using either the MRS Monitor Player MRS AV Player Application or by using VLC player 4 1 7 1 Local Recorder Settings The recordings can be saved in any folder on your PC laptop The location of the recordings folder on your PC laptop as well as other local monitor recording settings can be changed in the Local Recorder Settings window To access this settings...

Page 75: ... Delete old files to free space then the oldest recorded files in the folder will be overwritten when the total folder storage capacity goes under 10 Sign Files Tick this option to produce a digital signature on each Local Monitor recording file to prove the integrity of that recording For more information please view the Recorded Files Digital Signature section of this user manual Record Location...

Page 76: ...Select the channel that you want to record by clicking on the channel name under the MRS 400 device on the left hand side 2 Open the Action Menu and enable the recording by clicking on Record on Monitor Alternatively right click on an open video stream and select Record on Monitor Repeat the same process and select Record on Monitor to finish the recording ...

Page 77: ...name Double click on the file to play it in the MRS Monitor player Alternatively to play recordings locate and open the recordings folder on your PC laptop The files are arranged by date Select the desired recording Open it in either the MRS AV Player Application or in VLC Player After you enable the recording action the corresponding message will appear at the top of the video channel M This mess...

Page 78: ...uctions 1 Select the channel that you want to record by clicking on the channel name under the MRS 400 device on the left hand side 2 Open the Action Menu and enable the recording by clicking on Record on Device Alternatively right click on an open video stream and select Record on Device Repeat the same process and select Record on Device to finish the recording ...

Page 79: ... into a PC Copy the files onto your PC to view them 2 Download the device recordings from the Micro SD card to your PC remotely over the cellular network To download the files remotely follow these instructions After you enable the recording action the corresponding message will appear at the top of the video channel D This message means that device recording has commenced successfully When a Micr...

Page 80: ... 400 User Manual v5 4 1 80 Right click on the desired recording and select Download The recorded file will download to your PC laptop over the cellular network Once the file has downloaded successfully you will see this message ...

Page 81: ...k on it to play it in the MRS Monitor Player The device recorded file will also be saved in your recordings folder on your PC laptop Alternatively to play recordings locate and open the recordings folder on your PC The files are arranged by date Select the desired recording Open it in the MRS AV Player Application or in VLC Player ...

Page 82: ...cation Follow these instructions to do so 1 Select the channel that you want to record by clicking on the channel name of a MRS 400 device that is connected to the server 2 Open the Action Menu and enable the recording by clicking on Record on Server Alternatively right click on an open video stream and select Record on Server Repeat the same process and select Record on Server to finish the recor...

Page 83: ...tions to do so After you enable the recording action the corresponding message will appear at the top of the video channel S This message means that Server recording has commenced successfully 1 In the MRS Monitor Client Application open the Neighbourhood tree on the left hand side 2 Open the Recordings tree This tree contains all server recordings The files are arranged by date and time 3 Locate ...

Page 84: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 84 The AV player will upload and will play the recording you have created ...

Page 85: ...sh the recording View the audio recordings the same way as video recordings are viewed 1 Select the audio channel for recording by clicking on the Audio In 1 channel name of the MRS 400 device on the left hand side 2 Open the Action Menu and enable the recording by clicking on Record on Monitor Record on Device or Record on Server Alternatively right click on the Audio In 1 channel and select Reco...

Page 86: ...nual v5 4 1 86 4 1 7 6 Synchronized Video and Audio Recording To record video and audio together follow these instructions 1 Select the MRS 400 device on the left hand side of the screen 2 Open the Action menu and select Attach Audio Video ...

Page 87: ... you record that video channel the recorded file will have synchronised audio in it 4 Select the Audio channel from the Audio Channel list box Then Press OK 3 The Attach Channels menu window will open Select the video channel from the Video Channel list box ...

Page 88: ...ice 2 On an External Network Storage Device that can be connected to the MRS 400 Unit s USB not mini USB interface An external network storage device like a portable hard drive can add greater recording space and allow for higher quality device recording than on the Micro SD card In order to activate the external storage device simply deactivate the device extract the Micro SD card and insert the ...

Page 89: ...1 The Device Configurator Application for Device Recordings 2 The MRS Monitor server client Application for Local Monitor Recordings As a result of enabling the Digital Signature there will be an extra file written on the same location as the video files with the extension sig For Device Recordings a In the Device Configurator go to the Recording menu tab b Enable the option Sign media files c Wri...

Page 90: ... Properties b The Local Recorder Settings will appear c Enable the option Sign Files d Press OK After you enable this option in either the Device Configurator or the MRS Monitor and record a video file the integrity of that file can be checked with the MRS AV Player Application For more information please view the MRS AV Player Application Verifying Digital Signatures Section of this user manual b...

Page 91: ...onfigurator Application for Device Recordings 2 The MRS Monitor server client Application for Local Monitor Recordings For Device Recordings Encryption a In the Device Configurator go to the Recording menu tab b Tick the Enable box under File Encryption c In the Key box enter in your desired encryption code for Device Recordings The longer the code the harder it is to break d Save to the Device ...

Page 92: ...nable your encryption code in either the Device Configurator or the MRS Monitor and record a video audio file you will have to fill in the defined key in the MRS AV Player Application in order to view the recording For more information please read the MRS AV Player Application Decrypting Recorded Files section of this user manual You will also be able to view the encrypted recording files in the M...

Page 93: ...y per day and per device in the Historic Activity window of the MRS Monitor Application Open the View menu and select Historic Activity Recorded events triggered from GPIO alarms VMD location alarms or user events are marked as vertical lines on the graph Every recording can be viewed by double click on the required portion in the graph ...

Page 94: ... after VMD is triggered Record Channel Enable this option to cause that video channel to automatically start recording on monitor once motion is detected Popup Window Enable this option to cause a popup window to appear on the MRS Monitor Application once motion is detected Play Use this option to play a custom sound once motion is detected Click the Browse button to search for an audio file on yo...

Page 95: ...hannel follow these instructions Right click on an open channel s video stream and select properties In the Video Properties window select Detect Motion Then press OK Under the video channel s name the following message will appear No motion detected This means VMD is now activated ...

Page 96: ... hand side of the screen Motion Detected When VMD is triggered the settings that were previously set for VMD in the MRS Device Configurator Device Monitor and MRS Service are carried out Motion Detection will still be active even if the video channel is closed Once motion is detected the trigger actions predefined in the VMD settings menu will commence accordingly ...

Page 97: ...d change the Output port to the switch you choose to activate and change the Detection value to 1 Internal Rectangle To create a limited space when motion could be detected manually draw a rectangle on the video channel and click on the Internal rectangle box Manual Threshold enabling the manual threshold allows manual change of the VMD sensitivity on a spectrum To carry out this action fill the M...

Page 98: ...cording GPS tracking etc These features are set on the MRS monitor The unit can also send a SMS to any number of phones as a result of a GPIO trigger refer to the SMS Alerts from Device section of this user manual The GPIO trigger actions are set in the Alarm Settings window of the MRS Monitor Follow these instructions Double click on the Contacts Alarm item on the left hand side of the screen und...

Page 99: ...rm is activated Record Default Video Channel Enable this option to cause the video channel to automatically start recording once a GPIO alarm is activated Record Default Audio Channel Enable this option to cause the MRS 400 audio channel to automatically start recording once a GPIO alarm is activated Popup Window Enable this option to cause a popup window to appear on the MRS Monitor Application o...

Page 100: ...e Output Switch Ports on the MRS 400 unit you must close a connection between the following wires Port 1 Output 1 wire and GND wire Port 2 Output 2 wire and GND wire Port 3 Output 3 wire and GND wire Port 4 Output 4 wire and GND wire ON OFF switching of these ports is done in the MRS Monitor Application Follow these instructions The statuses of the Output signals are viewed in the MRS 400 device t...

Page 101: ...itten in any language The contact details must be supplied in the SMS settings window located on the left hand side of the screen Follow these instructions to activate SMS alerts Open the SMS Settings window by double clicking on the SMS item on the left hand side under the MRS 400 device tree In the SMS Settings window firstly select the Enable option on the top right hand side This will enable S...

Page 102: ...select the desired triggers from which an SMS will be sent Contact Alarm GPIO events Motion Detection VMD events Location Events GPS events In the Common Message box write a message that you would like to receive on your mobile phone Once you have finished click Apply ...

Page 103: ...tom of the window If you own a Smartphone enable the Send Image option to attach a still picture of the video stream to the SMS Once the details are inserted press the Add button to add the mobile to the list Repeat the process to add another mobile Your new name and phone number will appear in the list box To delete a mobile number select the name and press the Delete button Once you have finishe...

Page 104: ... recordings folder You can access and view the images the same way video recordings are viewed Follow these instructions Right click on an open video stream and select Save Image Open the Recordings tree on the left hand side under My Monitor Double click on the desired saved image to open it The image will then open in Windows Photo Viewer Alternatively to view the saved image locate you recordin...

Page 105: ...en channels and channel parameters A session can be saved to a file and reloaded at any time To do so open the Session menu and select Save As Users can enable the Automatic button in the Session menu which will save the current settings of the last session when exiting the program After restarting the program will load the last updated session which was saved automatically when exited ...

Page 106: ...d clients under the Neighbourhood tree The details include IP addresses Software Versions and Tolerance CT In the MRS Monitor Client Application In the MRS Monitor Client Application the user can view details of the server under the Neighbourhood tree The details include the IP address Software Version and Tolerance CT You can also access the server s recordings folder by double clicking on the Re...

Page 107: ...uly 14 2013 INFODRAW MRS 400 User Manual v5 4 1 107 4 1 14 Communication The communication node allows users to see their available connections Bluetooth Local area wireless and its loopback computer ID ...

Page 108: ...yer Application The MRS AV Player Application is used for viewing recorded video audio files verifying digital signatures on recorded files and decrypting recorded files 1 Run the Setup_MRS_AV_Player msi file 2 Click Next 3 Click Next 4 Click Next to begin installation ...

Page 109: ...le to a FLV file which is identifiable to most players open the file menu and click on the Export FLV option Once the MRS AV Player is installed and opened follow these instructions to play recorded files 1 Open the File menu and select Open 2 Browse your PC for the recordings folder The recorded files are arranged by date and time Select the desired recording Then press Open 3 The Recorded file w...

Page 110: ...se from x2 x3 x4 x6 x8 and x10 Slower Enable this option to slow the recording playback down In the list box select how slow you want the recording to slow down Choose from 2 3 4 6 8 and 10 After you have finished press OK The recording playback will now speed up or slow down accordingly The recording playback can be speeded up or slowed down To do so open the Effects menu and select Speed The Set...

Page 111: ... file it can be verified in the MRS AV Player Application Follow these instructions Once the recorded file is opened in the MRS AV Player open the Misc menu and select Verify Signature This will result in a message Signature Accepted OK or Signature Rejected BAD Signature Accepted means that the AV Player authenticated the recorded file as part of the MRS system successfully Signature Rejected mea...

Page 112: ... in the MRS AV Player before you can view it Follow these instructions to do so Once the recorded file is opened in the MRS AV Player open the Misc menu and select Decryption The Decryption window will appear In the Key box enter in your encryption code for that recording Then press OK You will now be able to view that recorded file in the AV Player ...

Page 113: ...Configurator application This program allows you to configure the unit through the USB cable 2 Turn the MRS 400 unit off and then back on 3 Once the unit reconnects to the PC it will automatically load the unit s configuration parameters on the Device Configurator application This application communicates with the unit and has a menu with the following options ...

Page 114: ...the same server has a Unique ID Number Device Client Password If a MRS 400 device ID has been assigned a password in the permissions feature of the server the password will need to be inserted here otherwise the unit will not be able to connect to the server Hardware Identifier This is the hardware ID number of the MRS 400 unit Modem IMEI This is the Identifier number of the MRS 400 unit s modem C...

Page 115: ...his option set to High Local server The MRS 400 unit can also act as a server by selecting the Local server option However for this configuration the unit will require a SIM card with a fixed public IP address which must be obtained from your cellular provider Connection Reference TCP Do not enable this feature at this time Timeout This feature should be enabled both Maximal idle time and Device R...

Page 116: ...Manage button to open the Multiple Connections Window In the Multiple Connections Window press on the Add button to insert another server to which the MRS 400 device will connect to The Local Server option allows the MRS 400 unit to act as one of the multiple servers Tick to enable this option The Share Devices Among Servers option shares all the devices that are connected to the same network as t...

Page 117: ...e you can enter your User Name for your cellular provider if required usually is not required Password Here you can enter your Password for your cellular provider if required usually is not required Authentication Keep this parameter the same set to Any unless told otherwise by your cellular provider Extra Command This feature allows you to give the modem additional commands For example you can te...

Page 118: ...nit s LAN interface Automatic DHCP Client This option enables the LAN interface and makes the MRS400 unit an automatic DHCP Client for your local network For more information view the LAN section of this user manual Manual Manual Configuration This option also allows you to create your own local network Enable DHCP Server Not relevant for MRS 400 devices ...

Page 119: ...urator Application 2 Turn the MRS 400 OFF 3 Ensure the SIM card is NOT inserted into the unit 4 Connect the MRS 400 unit to the PC using the USB Cable Then turn it on 5 Once connected to the PC the unit s parameters will load automatically on the Device Configurator 6 Go to the Local Network menu on the left hand side Under the Address Configuration Method menu select DHCP ...

Page 120: ... left hand side of the application will show Parameters Saved After inputting the above settings the configuration must be saved into the unit This is done by opening the File menu and clicking Write To Device The candle icon After the parameters are saved open the File menu and select Shutdown Device ...

Page 121: ...he device 8 Turn the MRS 400 device off 9 Connect the Ethernet cable to the MRS 400 unit You can now connect the Ethernet cable to any local network router and connect to the MRS server using the internet You will then see the following status at the bottom left hand side of the screen Device disconnected ...

Page 122: ... most don t The PIN number is obtained from your cellular provider PUK Here you can update the PUK numbers for the SIM card in use A PUK number will only be required if your SIM card is locked which can happen for various reasons If your SIM card does not work ask your cellular provider if the SIM card is locked and how to unlock it Wireless LAN Parameters Descriptions The MRS 400 Unit does not su...

Page 123: ...it will send an SMS to this phone number containing the new IP address Send Service Type This is a parameter defining the technology used for sending SMS messages It depends on the cellular service provider Keep this setting the same set to Circuit Switched unless told otherwise by your cellular provider Authentication Code This is the code which will be required when sending commands to the MRS 4...

Page 124: ...SMS tab menu d In the Authentication Code box write down a code You will need to put this code at the start of each SMS to the MRS 400 device As was said above there are three options to this feature These are the ways to activate each of them by SMS to the device 1 Restart PPP Authentication_Code restart ppp For the above device example the SMS would be 76D restart ppp 2 Reset Device Authenticati...

Page 125: ... the selected port Normally Close This option changes the selected input port to Active High Normally Open This option changes the selected input port to Active Low Associated Camera This option allows you to add or remove the camera for the selected port Associated Microphone This option allows you to add or remove the microphone for the selected port Record Video Enable this option to record vid...

Page 126: ... the Device Configurator Application Follow these instructions to do so 1 Open the Device Configurator Application 2 Turn the MRS 400 unit off 3 Ensure the SIM card is NOT inserted into the unit 4 Connect the MRS 400 unit to the PC using the USB Cable Then turn it on 5 Once connected to the PC the unit s parameters will load automatically on the Device Configurator 6 Go to the GPIO menu of the Dev...

Page 127: ...ve high or Active Low as defined in the Device Configurator After inputting the above settings the configuration must be saved into the unit This is done by opening the File menu and clicking Write To Device The candle icon After pressing Write to Device the status at the bottom left hand side of the application will show Parameters Saved After the parameters are saved open the File menu and selec...

Page 128: ...nput 4 wire and GND wire Once an Input Sensor is triggered the Sensor number signal on the left hand side will light up The pre set trigger actions will also commence accordingly If you selected recording as a trigger action the message s S M D will appear at the top right hand side of the video stream The statuses of the Input signals are viewed in the MRS 400 Device tree on the left hand side un...

Page 129: ...k this option to produce a digital signature on each Micro SD card recording file to prove the integrity of that recording For more information please view the Recorded Files Digital Signature section of this user manual Record Locations This option allows you to choose whether the unit records GPS information or not File Encryption This option allows you to encrypt the recording files on the Micr...

Page 130: ...3 10 GPS Menu GPS Parameters Descriptions Activate GPS This option allows you to enable disable the GPS capability Reset GPS This option if enabled resets the GPS every time the system shuts down thus clearing the unit s memory of old satellite information ...

Page 131: ...a ID As the MRS 400 unit only has one video channel set the Video Channel and Camera ID both to 1 Baud Rate This list box allows you to set the PTZ control Baud Rate The unit supports the following Baud Rates 1200 1800 2400 4800 9600 19200 38400 57600 115200 230400 The Baud Rate must be set the same for the MRS 400 unit and for the PTZ Camera For more information please view the PTZ section of thi...

Page 132: ...channel set the Video Channel and Camera ID both to 1 7 Set the PTZ Baud Rate from the Baud Rate list box The system supports the following Baud Rates 1200 1800 2400 4800 9600 19200 38400 57600 115200 230400 8 Save the configuration to the device by selecting File Write To Device 9 After you see the message Parameters saved at the bottom of the screen select File Shutdown Device 10 After you see t...

Page 133: ...o the MRS 400 unit Once you have connected the PTZ camera open the MRS Monitor Application and turn the unit ON When you open the PTZ or Zoom camera video channel PTZ control will automatically open on the bottom left hand side of the screen Use the yellow ball to move the camera around To zoom in and out use the Zoom in and Zoom out buttons ...

Page 134: ...e yellow ball Enter in a name for that position in the Name box Then press Save To view the pre set camera position choose the pre set name from the Move to list box The camera will then automatically adjust its position to the pre set The duration scale is to simulate the time of one click Moving the duration scale up or down will lengthen or shorten the PTZ duration command accordingly ...

Page 135: ...the server clients To add a license click on the Add License button The License Text window will appear Insert the license code that you have received Then press OK If the Encryption License code is correct it will then be listed in the licenses list shown below For more information about IPSEC Encryption licenses please view the Secure Session IPSEC Encryption section of this user manual Remove L...

Page 136: ... on an existing unit that you already have you will need to get an encryption license code The license code is based on the Hardware Identifier number of your unit Speak to your local Infodraw dealer about obtaining Encryption License codes To activate the encryption follow these instructions 1 Go to the Licensing menu tab on the left hand side 2 Click on the Add License button 3 In the License Te...

Page 137: ...he Secure box Tick this Secure box to encrypt the data streaming from the unit to the server After inputting the above settings the configuration must be saved into the unit This is done by opening the File menu and clicking Write To Device The candle icon After pressing Write to Device the status at the bottom left hand side of the application will show Parameters Saved ...

Page 138: ...tion In the connection window tick the Secure box before you connect This will encrypt all the data between the MRS Server and the MRS Client After the parameters are saved open the File menu and select Shutdown Device You will then see the following status at the bottom left hand side of the screen Device disconnected ...

Page 139: ... it should now be upgraded to the new version Download button Click the Download button to automatically download the latest MRS 400 firmware version file Once the file is downloaded it will automatically prompt you to commence programming Click Program Once the unit is finished programming click Restart Device Once the device reconnects it should now be upgraded to the new version Automatic Resta...

Page 140: ...he Device Configurator Application 2 Turn the MRS 400 unit OFF 3 Ensure the SIM card is NOT inserted into the unit 4 Connect the MRS 400 unit to the PC using the USB Cable Then turn it on 5 Once connected to the PC the unit s parameters will load automatically on the Device Configurator 6 Go to the Upgrade section and click the Download button 8 A newer version if available of the unit s firmware ...

Page 141: ...ou to commence programming Click OK 5 The firmware programming will commence DO NOT interrupt the programming Ensure that the unit is being charged when upgrading the firmware Once completed the unit will automatically restart When the unit reloads on the Device Configurator it will be upgraded to the new firmware version ...

Page 142: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 142 4 3 14 Log Menu Log Parameters Descriptions Log Menu Here you can log information while running ...

Page 143: ...n supports most cellular provider APN s around the world In most cases this will provide an automatic connection to the cellular network in use Please speak to your local cellular provider and or Infodraw dealer for specific network connection requirements After inputting the necessary settings using the Device Configurator application the configurations must be saved into the unit This is done by...

Page 144: ...now unplug the USB cable from the PC and the MRS 400 device 2 Turn the MRS device off After the parameters are saved open the File menu and select Shutdown Device You will then see the following status at the bottom left hand side of the screen Device disconnected ...

Page 145: ...rotocol Displays network information Logging Menu Latest Messages Displays the server s latest log messages use for debugging Configure Configure the server s logging parameters such as how many messages it is able to receive Latest events Displays the latest I O and VMD detections on the server User Device Access Permissions Menu Default Access Configure default users and device s access to the s...

Page 146: ...eing uploaded from the server Recordings Menu Configure Configures the server s recording attributes List Lists the devices with video and audio channels that are being recorded Software Updates Menu Configure Allows the user to select the folder from which to upload the upgrade file List Lists the software update files for clients devices only Upload Enables uploading a software update file for c...

Page 147: ... password where it says New password and retype the new password where it says Retype new password Then click on Set This will take you back to the main menu page Files and Folders Page The Data Folder is the root folder where all other folders and files are used by the server The Parameters File contains all server parameters in XML format The Recordings folder contains all server media recording...

Page 148: ...ved the XML file Latest Log Messages Page This page will let you view the server s latest log messages It displays the time and date the message and its parameters Click on Refresh to refresh this page Click on the Main Menu link to go back to the main menu page Configure Logging Page This page will let you change the logging parameters The maximal number of messages is the maximal number of messa...

Page 149: ...Video Audio settings Erasing recordings Disabling Video Audio channel Default Access Page Here you can determine the default situation for all unlisted devices and users connecting to the server This page will let you set how users and devices are permitted in the system when no other more specific rules apply Default Device Access Level This list box determines the access level for all unlisted d...

Page 150: ...Details page will appear Fill in the user name and password Retype the new password and click Apply All added User Names will appear in the list on the Users Page Click on Edit to change a password of an existing user Click on Delete to delete a user from the list Devices Page Each device is distinguished from another by a unique ID number which is given to it by Infodraw but can be changed by the...

Page 151: ...ge Click on Edit to change the device ID or the access permission level for a certain entry in the list Click on Delete to delete a specific entry from the list User Device Access Page The User Device Access Page allows you to assign specific users to specific devices This page will list the specific device access levels certain users are permitted on certain devices Click Add to add a user device...

Page 152: ...d the sent data rate for observing the server s currently consumed bandwidth Click on the Main Menu link to return to the main menu Connected Devices Page This page lists the connected devices Their IP address as seen from the server their numeric identifier name and current data rate Connected Users Page This page lists the connected Users the user name and the amount of data that is sent and rec...

Page 153: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 153 File Uploads Page This page lists the active file uploads Downloading client s IP address as seen from the server file path and progress information ...

Page 154: ...is option to automatically generate a signature file for every recorded media file A signature file contains an electronic signature that can be verified with the MRS AV Player application Record device locations Check this option to automatically record all locations of devices on the server The server can record the device s global position only when the device in connected to the server and tra...

Page 155: ..._B_C_D tgz PMRS 102 device firmware MRS_BlackfinDeviceSystem ldr MRS 400 device firmware Software Updates List Page This page lists the update files to be sent to devices in order to upgrade their firmware The software updates can generally be enabled or disabled If enabled and a device connects to the server and there is a newer version of its firmware listed then the server will send the relevan...

Page 156: ...icense is required The license depends on the hard disk volume serial number as displayed in this page You can obtain a license by pushing Request License After you receive the license copy the license text into the text area instead of Enter license here Click on Add License to add the new license Once the license is added it will appear in the list on the License List page and its state should b...

Page 157: ...Configure trigger actions for the GPIO event alarms Permissions Set permissions and access levels for connecting units and clients Online Devices Will display all online MRS PMRS devices Offline Devices Will display all devices that have disconnected from the server if the device has been ticked to be remembered by the server Neighbourhood Will display information about all connected units and cli...

Page 158: ...s which are permitted to each of those levels Level of Permission Actions Permitted Forbidden Aware Passive Active Administrator Can view online devices Nodes Viewing Video Audio Viewing GPS Recording on Monitor View recording from device Download recording Record on device and or server Changing Video Audio settings Erasing recording Disabling Video Audio channel In order to set up permissions in...

Page 159: ... and users If you wish to assign all devices to specific users then in the Default Device Access Level list box select Forbidden Un tick Allow Unlisted Devices and Allow Unlisted Users Users Menu Each user can be defined in the server with a password The password is for authentication only To create a new user select Add The User window will open Enter in a user name and password Then press OK You...

Page 160: ...will appear in the Device ID list This password will need to be entered in the Device Client password box in the Device Identification menu of the Device Configurator in order for the unit to be able to connect to the server User Device Access Menu In this menu you can assign specific devices to specific users Select Add to open the User Device Access window All listed User Names and Device ID s w...

Page 161: ...ting highlight the user and select the Delete button Default Device Access Menu The default device access screen defines the access level of each device which is not specified in User Device Access To apply an access level to a device select Add The Default Device Access window will open All listed devices from the Devices menu will appear in the Device ID list box Select the desired device and ap...

Page 162: ... are listed below The four main applications MRS Monitor Server MRS Monitor Client MRS Device Config and MRS AV Player can be upgraded in each application To do so follow these instructions 1 Open the Help menu in each application and select Upgrade MRS Monitor Client Application MRS Monitor Server Application MRS AV Player Application MRS Device Config Application ...

Page 163: ...RS 400 User Manual v5 4 1 163 2 A newer version if available of the application will automatically download 3 You will then be prompted to install the new software Follow the installation instructions to complete the upgrade ...

Page 164: ...e iPod Touch open the application and follow these instructions Once you have inserted all the details press the OK button to connect to the server Upon opening the application the login menu will appear Enter in the IP address of your server in the Server box and a username and password if required Turn the Secure option ON if you want a secure connection between the iPhone the server and the MRS...

Page 165: ... the Login button to return to the Login screen Tap the Speaker icon to listen to the unit s audio stream Tap the Microphone icon to speak to the unit Tap the REC button to record the video stream on your iPhone Tap it again to stop recording Tap the Map button to open the GPS map full screen for live tracking of the unit Tap the Source button to open the previous screen where you can select which...

Page 166: ...e Maps Tap the OSM button to view the GPS map with Open Street Maps Tap the Standard button to view the map in standard view Tap the Hybrid button to view the map in Hybrid view Tap this button to centre the map Tap the Video button to return to the video stream in full screen view The video stream can be played over the map as shown here To do so tap on the floating icon on the map ...

Page 167: ...dings are saved The Playback screen will open Tap the Select button at the bottom right hand side of the screen Select the source from which you would like to see the recording Source Is the recording that was made on the device Server The recording that was made on the server computer iPhone Open the recordings on the iPhone ...

Page 168: ...es are arranged by date Navigate through the sub folders to locate your desired recording Once you have located your desired recording tap on it to play it Tap on the X to delete the recording The recording file will then play Tap Select to view other recordings Tap Back to go back to the live video or GPS stream ...

Page 169: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 169 To activate switches push the Switch icon Choose which port you would like to activate by sliding your finger from left to right ...

Page 170: ...ted all the details press the OK button to connect to the server Upon opening the application the login menu will appear Enter in the IP address of your server in the Server box and a username and password if required Turn the Secure option ON if you want a secure connection between the Android device the server and the MRS PMRS units This list box saves all the server IP Addresses that you have c...

Page 171: ...Tap the Source button to open the previous screen where you can select which connected unit and channel you would like to view If you select the Map button the GPS map will appear full screen as shown here Enable the Centered option to keep the moving icon on the screen centered Tap the Hybrid option to view the map in Hybrid view Tap the Video button to return to the video stream in full screen v...

Page 172: ...ndows Mobile 5 0 or Windows mobile 6 0 operating systems To install the client follow these instructions 1 Copy the Windows Mobile installer files onto the PDA and install the software Run the cab file on the PDA 2 Run the MRS software on the PDA and set the IP of the server 3 Connect to the server and then select the device and channel to view the video stream ...

Page 173: ...r ip 12654 videostreams html This will let you view the video GPS streams of any connected device using flash Select the desired video GPS channel to open it for live streaming If video and voice is required synchronized you need to attached the voice to one of the video channels and location Place the cursor on the video channel and right click to attach an audio channel ...

Page 174: ...Antenna External Frequency SMA Connector 850 900 1800 1900 2100 MHz Bandwidth control Automatic Video Video Input 4x Video Inputs BNC Female Connectors Supported Cameras Any Analogue Cameras PAL NTSC Video compression H 264 Dual Encoding Streaming recording Video Resolution CIF D1 Remote User Control Video Bit rate From 10kbit s to 2Mbit s Remote User Control Video Frame rate Up to 25 30 fps Remot...

Page 175: ...e based on micro SD write speed GPIO Input 4x Input Sensor Ports Logic Level User Settings Control Multiple Trigger Actions Built in Through Terminal Block TTL Active Low Active high Streaming Recording SMS Noise GPS Tracking Output 4x Output Ports Logic Level Switching Multiple Trigger Actions Built in Through Terminal Block TTL Through MRS Monitor Software Streaming Recording SMS Noise GPS Track...

Page 176: ...Current 5VDC 100 200mA Environment Temperature Input 10 60 C Physical Dimension 9 x 15 x 3 cm Weight 300 g Other Interfaces USB Client Built in Mini USB Input For Setup Configuration Through USB Cable and PC USB Host Built in Other External Peripherals Protocols RTP RTSP SDP ...

Page 177: ...2011 MRS Monitor Client Windows Application Monitoring Program Windows XP Vista 7 MRS Device Configurator Windows Application Setup Configuration Program Windows XP Vista 7 MRS AV Player Windows Application Recordings Player Windows XP Vista 7 MRS USB Drivers Windows System Drivers For Setup of USB Client Windows XP Vista 7 iMRS iPhone Client iOS Application Monitoring Program iOS 4 3 or Later And...

Page 178: ...more units clients connected to the server the more RAM will be required in the server machine Operating System Windows XP or higher Server software compatible with Windows XP Vista 7 Windows Server 2008 2011 IP Address Fixed Static Bandwidth Varies depending on how many units clients are connected to the server and at what bit rate the units are streaming data to the server at Please consider ban...

Page 179: ... the wireless cellular modem 185 5 The MRS Monitor program does not recognize my device When connecting with a LAN connection 186 6 My MRS device is online but I can t see the video feed from the camera my device is connected to 186 7 My device is online but I am not able to hear audio 187 8 My GPS feature does not work 187 9 The picture that appears on my monitor is always in diminished quality 1...

Page 180: ...654 and UDP port 12655 in the firewall to allow access to the server 5 If you have an anti virus program installed on your PC make sure it is not blocking the inbound outbound traffic of these ports 6 Make sure you enter the correct IP address of your server in the Device Configurator 2 Q The MRS Device Configurator does not recognize my device A Check the following 1 Make sure that your device is...

Page 181: ... it would match your server address Check that your server is operational 5 Open the MRS Device Configurator program and choose the Device Identification tab Make sure that the device ID number is above 0 and under 2 000 000 000 6 Open the MRS Monitor program open the Session menu and choose the connection option If you choose to use your device as a client not server enable the Remote Server opti...

Page 182: ...ware a In order to configure your device you need to connect a USB cable and activate the MRS Device Configuration program b Enter the Modem tab Select the Manual option and fill in the information of your modem The information should be given to you by your cellular provider c If your cellular provider tells you that your SIM card is locked open the MRS Device Configuration program Open the SIM t...

Page 183: ...nnected to the camera and that the camera is activated being powered 3 Try to double click on the icon of the Camera 4 Right click the icon of the camera in the folder of your device and make sure that there is a tick next to the Enable option then wait for about 2 minutes before the video is enabled again 5 Press the F3 button on the video channel and make sure that the settings of the video chan...

Page 184: ...click the audio in icon click on the properties option in the menu Observe the Sample rate if the sample rate is 32000Hz than the bitrate has to be lower than 18 if it is 18 and above audio will not work This problem can also be resolved by raising the sample rate to 44KHz or 48KHz 8 Q My GPS feature does not work A Check the following 1 Wait It can take up to 30 minutes on average 5 mins for the ...

Page 185: ...der to receive good quality video b Connect your device to the MRS Device Configurator Make sure that the Tolerance level is set to High in the Connection menu of the Device Configurator c Put the SIM card in a mobile phone and check how strong the signal is on the phone If it is low on the mobile phone then it is the cellular provider which is not giving you the reception level that you require d...

Page 186: ...layback from your Server Close other programs that may require large amounts of memory usage You can download the file to your computer by right clicking on the playback file and choosing the download option After the download is complete you will be able to watch the video from your monitor tree which may be in better quality 4 If you are watching the playback from your monitor Close other progra...

Page 187: ...o in it 13 Q I am connected with the cellular modem and my device is constantly restarting A Check the following 1 Constant restarting usually indicates a weak connection to the server a Open the MRS device configuration and make sure the tolerance level of the device is High in the Connection menu b Check to see if the other devices which are connected to the server are frequently restarting as w...

Page 188: ...ion Try to stop the recording again as explained in the first answer 15 Q I can t get my MRS device to send SMS messages A Check the following 1 Make sure that the SMS feature under your device tree in the MRS Monitor Program is enabled and that your mobile number is entered correctly 2 If your phone number is correct and you are still not receiving SMS messages Open the Device Configurator progra...

Page 189: ...hange the amount of video channels on the screen 194 11 How do I magnify one video channel to full screen 194 12 How do I activate the internal microphone in the MRS device 194 13 How do I hear an external microphone from my PC on to the device 194 14 How do I update the software on my device 194 15 How do I prevent certain users and devices from accessing my server 195 16 What do the different ac...

Page 190: ...guration program A Every time that a change is made in the MRS Device Configuration program those changes need to be saved burned into the device and the device needs to be restarted In order to save the changes that you have made in the configuration program on your device you have to enter the File menu and choose the write on device option You then have to wait until the status bar on the botto...

Page 191: ...the screen A Open the view menu in the MRS monitor Choose how many channels you want to open at the same time from the selection at the bottom of the menu 11 Q How do I magnify one video channel to full screen A You can double click on one of the video channels to magnify it to full screen 12 Q How do I activate the internal microphone in the MRS device A Open the device tree in the MRS Monitor pr...

Page 192: ...d to view listen modify video and audio parameters record on the device and speak to the device The user is not allowed to enable and or disable channels and a few other advanced options A5 Administrative The user is allowed to do everything in the system 17 Q I have a camera with PTZ How do I activate it A1 You must make sure the camera uses a Pelco D camera engine protocol A2 Open the MRS Device...

Page 193: ...on Alternatively right click on the recording file and choose the delete option 20 Q I would like to connect trough VPN how do I make this happen A Enter the MRS device Configurator program Open the Modem tab Choose the manual option Fill in the details of your network Save the changes and restart your device 21 Q I have an iPhone How do I download the iMRS A Enter the Apple App Store and download...

Page 194: ...July 14 2013 INFODRAW MRS 400 User Manual v5 4 1 194 Contact Us Infodraw Israel R D LTD Global Headquarters 14 Aba Hillel St Ramat Gan Israel Tel 972 3 6127434 www infodraw com ...

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