IBM ThinkPad 365X, User Manual

Page: 227 / 308

Troubleshooting
CD-ROM Drive Problems
Problem Action
The CD-ROM will not
operate. Verify that:
The computer power is turned on and a compact disc is set in the CD-ROM
tray.
The CD-ROM drive connector is firmly attached to the computer.
The CD-ROM drive tray is firmly closed.
The device drivers have been installed correctly (see page 147 for OS/2 or
page 158 for DOS.)
When using Windows and DOS, the device driver and support software
have been copied to the correct directory on the hard disk. (See page 158.)
When using DOS, the CONFIG.SYS and AUTOEXEC.BAT files have the
correct statements (see page 159).
When using DOS, refer to your DOS documentation and check the
LASTDRIVE statement in your CONFIG.SYS file. (It is recommended to set
the LASTDRIVE to Z.)
The compact disc cannot
be read. Verify that:
The compact disc is not dirty. Clean it with a CD-ROM cleaner kit.
The compact disc is not defective. Try another compact disc.
The compact disc is placed in the tray with the label side up.
The compact disc is a compatible format, as described on page 58.
Chapter 8. Solving Computer Problems
205