IBM System Storage DS3000, Programming Manual

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Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. Visit this website for support
telephone numbers:
www.ibm.com/planetwide
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the
U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Taiwan contact information
This topic contains the product service contact information for Taiwan.
IBM Taiwan Product Service Contact Information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd., Taipei Taiwan
Tel: 0800-016-888
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer's own insurance
underwriter, local fire marshal, or a local building inspector, or both, should be consulted in selecting a
fire suppression system that provides the correct level of coverage and protection. IBM designs and
manufactures equipment to internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM
does not make compatibility claims of any kind nor does IBM provide recommendations on fire
suppression systems.
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IBM System Storage DS3000, DS4000, and DS5000: Command Line Interface and Script Commands Programming Guide