IBM System Cluster 1350, Installation And Service

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Part 3. Service
Chapter 10. Hardware/software problem
determination .
. . . . . . . . . . . . 59
How to use this information. . . . . . . . . 59 60
Isolating network, node, and Linux problems . . 60
Cluster with one network. . . . . . . . 61
Cluster with two networks . . . . . . . 62
Isolating hardware problems . . . . . . . 63
Node checks . . . . . . . . . . . . 63
Service processor network . . . . . . . 65
Storage checks . . . . . . . . . . . 67
Ethernet checks . . . . . . . . . . . 67
Myricom checks . . . . . . . . . . . 67
Terminal server checks . . . . . . . . 68
KVM network . . . . . . . . . . . 69
File system failure . . . . . . . . . . 69
PFA alert indicates internal disk . . . . . 69
I/O errors in syslog . . . . . . . . . 69
Isolating software problems . . . . . . . . 69
Operating system checks . . . . . . . . 69
CSM checks . . . . . . . . . . . . 70
GPFS checks . . . . . . . . . . . . 71
SNMP monitoring . . . . . . . . . . . 71
Setting up SNMP alerts from Myrinet . . . . 71
Resetting RSA cards . . . . . . . . . . 72
Checking service processor logs . . . . . . 72
Problem determination references . . . . . . 72
Linux . . . . . . . . . . . . . . 72
CSM. . . . . . . . . . . . . . . 72
GPFS . . . . . . . . . . . . . . 72
Node . . . . . . . . . . . . . . 72
RSA problem determination . . . . . . . 73
Storage . . . . . . . . . . . . . . 73
Cisco switches . . . . . . . . . . . 73
Myrinet. . . . . . . . . . . . . . 73
APC . . . . . . . . . . . . . . . 73
Chapter 11. Management, Cluster and Storage
Nodes .
. . . . . . . . . . . . . . . 75
Disk drive failure on the Management Node . . . 75
Disk drive failure on a Cluster Node . . . . . . 75
Disk drive failure on a Storage Node . . . . . . 76
Systemboard failures . . . . . . . . . . . 76
Other Cluster Node Problems . . . . . . . . 76
x335 problems . . . . . . . . . . . . 76
BladeCenter problems . . . . . . . . . . 77
Additional Information . . . . . . . . . . 77
Chapter 12. Power problems . . . . . . . . 79
No power to multiple devices . . . . . . . . 79
No power to an individual device . . . . . . 79
Chapter 13. KVM Switch replacement and
configuration
. . . . . . . . . . . . . 81
Replacement of NetBAY 2x8 console switch. . . . 81
Uncable the console switch . . . . . . . . 81
Remove the rails from the cabinet . . . . . . 81
Remove the console switch from the rails . . . 81
Install the console switch and rails into the
cabinet .
. . . . . . . . . . . . . . 81
Configure and setup the console switch after device
replacement .
. . . . . . . . . . . . . 84
Upgrading the console switch FLASH level. . . 84
Replacement of NetBAY Advanced Connectivity
Technology RCM
. . . . . . . . . . . . 85
Chapter 14. KVM control . . . . . . . . . 87
Saving the KVM Switch settings . . . . . . . 87
Connecting components with KVM Switch power
on
. . . . . . . . . . . . . . . . . 87
Switching between nodes and the console . . . . 87
Security features . . . . . . . . . . . . . 88
Resetting the mouse and keyboard . . . . . . 88
Chapter 15. Port server replacement and
configuration
. . . . . . . . . . . . . 89
Replacement . . . . . . . . . . . . . . 89
Uncable the port server . . . . . . . . . 89
Remove the tray from the cabinet . . . . . . 89
Remove the port server from the tray. . . . . 89
Install the port server and rails . . . . . . . 89
Configuration and setup after device replacement 90
Chapter 16. Cisco 10/100 Switch replacement
and configuration .
. . . . . . . . . . . 93
Replacement of the 24-port switch . . . . . . . 93
Remove the rails from the cabinet . . . . . . 93
Remove the Cisco 24-port 10/100 Switch from
the rails
. . . . . . . . . . . . . . 93
Install the Cisco 24-port 10/100 Switch and rails 93
Replacement of the 48-port switch . . . . . . . 96
Remove the rails from the cabinet . . . . . . 96
Remove the Cisco 48-Port 10/100 Switch from
the rails
. . . . . . . . . . . . . . 96
Install the Cisco 48-Port 10/100 Switch and rails 96
Configuration and setup after device replacement 99
Setup troubleshooting . . . . . . . . . 100
Additional information . . . . . . . . . . 100
Chapter 17. Cisco Gigabit Switch replacement
and configuration
. . . . . . . . . . . 101
Installation procedure . . . . . . . . . . 101
Remove the rails from the cabinet . . . . . 101
Remove the Cisco Gigabit Switch from the rails 101
Install the Cisco Gigabit Switch and rails into
the cabinet .
. . . . . . . . . . . . 101
Configure and setup after device replacement . . 104
Setup troubleshooting . . . . . . . . . 105
Additional information . . . . . . . . . . 105
© Copyright IBM Corp. 2003
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