Service
processor
problems
Service
processor
symptom
Suggested
action
Service
processor
reports
a
general
monitor
failure.
1.
If
the
blade
server
is
operating,
shut
down
the
operating
system.
2.
If
the
blade
server
was
not
turned
off,
press
the
power-control
button
(behind
the
blade
server
control-panel
door)
to
turn
off
the
server.
3.
Remove
the
blade
server
from
the
BladeCenter
unit.
4.
Wait
30
seconds
and
reinstall
the
blade
server
into
the
BladeCenter
unit.
5.
Restart
the
blade
server.
If
the
problem
remains,
see
“Solving
undetermined
problems”
on
page
108
Software
problems
Symptom
Suggested
action
You
suspect
a
software
problem.
1.
To
determine
whether
the
problem
is
caused
by
the
software,
make
sure
that:
v
The
blade
server
has
at
least
the
minimum
memory
that
is
needed
to
use
the
software.
For
memory
requirements,
see
the
software
documentation.
v
The
blade
server
has
a
supported
DIMM
configuration
(see
Table
2
on
page
39).
v
The
software
is
designed
to
operate
on
the
blade
server.
v
Other
software
works
on
the
blade
server.
v
The
software
works
on
another
server.
2.
If
you
received
any
error
messages
when
using
the
software,
see
the
software
documentation
for
a
description
of
the
messages
and
suggested
solutions
to
the
problem.
3.
Contact
the
software
vendor.
Chapter
5.
Diagnostics
and
troubleshooting
63
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