IBM IntelliStation E Pro, Hardware Maintenance Manual

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Note: The recovery process replaces all information stored on drive C. If possible,
back up your data files before starting this process.
1. If possible, shut down the operating system normally.
2. If the computer is still on, turn it off.
Note: If the computer will not turn off after you hold down the power button for
at least 4 seconds, unplug the power cord and wait a few seconds before
reconnecting it.
3. Turn on the computer, and wait for the prompt:
To start the Product Recovery program, press F11.
If the DOS command prompt or the F11 prompt is not displayed, see “Using the
recovery-repair diskette” on page 27.
4. Quickly press F11, and wait for the program menu.
5. Select the recovery options you want and follow the instructions on the screen.
6. When recovery is complete, exit from the program. Remove the CD from the
CD-ROM or DVD-ROM drive, if you have not already done so.
7. Restart the computer.
Creating and using an IBM Enhanced Diagnostics diskette
The IBM Enhanced Diagnostics diskette is used to test hardware components on
the computer. Use the following information and instructions to create and use an
IBM Enhanced Diagnostics diskette.
Creating an IBM Enhanced Diagnostics diskette
You can create an IBM Enhanced Diagnostics diskette in one of two ways:
v
Create a diskette using Access IBM
v Download a program image from the World Wide Web
Note: You can also make a diagnostics diskette from the IBM Enhanced
Diagnostics CD; see the
″
ReadMe
″
file on the CD for details on running
makediags.exe.
Complete the following steps to create the diagnostics diskette using Access IBM:
1. From the Access IBM Welcome window, click How do I... ; then, click Protect
data .
2. Click Creating emergency diskettes .
3. Click Diagnostic diskette .
4. Follow the instructions on the screen.
To create a startable IBM Enhanced Diagnostics diskette from the World Wide Web:
1. Go to http://www.ibm.com/pc/support/ on the World Wide Web.
2. Download the diagnostics file for the computer to a hard disk directory (not to a
diskette).
3. Go to a DOS prompt and change to the directory where the file was
downloaded.
4. Insert a blank, high-density diskette into the diskette drive.
5. Type filename x : where filename is the name of the file you downloaded from
the Web, and x is the letter of the diskette drive. Then press Enter.
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IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual