If POST detects a problem (more than one beep sounds), an error message
appears on the screen. See “Beep symptoms” on page 95 and “POST error codes”
on page 106 for more information.
Small computer system interface (SCSI) messages (some models)
If the computer has an Ultra160 SCSI adapter installed and you receive a SCSI
error message, see “SCSI error codes” on page 113.
Note:
If the system does not have a SCSI hard disk drive, ignore any message
that indicates that the BIOS code is not installed.
Diagnostic programs and error messages
The system diagnostic programs are stored on the
Device Drivers and IBM
Enhanced Diagnostics
CD. These programs are the primary method of testing the
major components of the computer. A
Device Drivers and IBM Enhanced
Diagnostics
CD comes with the computer. You can also download the latest version
of the diagnostic programs from http://www.ibm.com/pc/support/ on the World Wide
Web (see “Downloading the diagnostics program” on page 23).
The IBM Enhanced Diagnostics programs isolate problems from the computer
hardware and software. The programs run independently of the operating system
and
must be run either from a CD or diskette
.
Note:
When using diagnostics with a USB keyboard and mouse attached, go into
Setup and enable USB emulation.
1. Press F1 Configuration/Setup
2. Select Devices and I/O Ports
3. Select USB Setup
4. Make sure USB Keyboard and Mouse are enabled.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing complex problems
that are indicated by error messages should be performed by trained service
personnel.
Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the
first
error message that appears.
Error codes that might be displayed are listed at “Diagnostic error codes” on
page 97.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being tested when
the error occurred. For example, function code 201 is for memory.
ttt
is the three-digit failure code for the exact test failure. (These codes are for
trained service personnel.)
22
IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
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