IBM IntelliStation E Pro, Hardware Maintenance Manual

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Software problem
Symptom FRU/action
Suspected software problem.
1. To determine if problems are caused by the software, verify that:
v The computer has the minimum memory needed to use the software. For
memory requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
v The software is designed to operate on the computer.
v
Other software works on the computer.
v The software that you are using works on another system.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
2. If you have verified these items and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB) port problems
Symptom FRU/action
A USB device does not work.
v Verify that:
– You are not trying to use a USB device during POST if you have a standard
(non-USB) keyboard attached to the keyboard port.
Note: If a standard (non-USB) keyboard is attached to the keyboard port, the
USB is disabled and no USB device will work during POST.
– The correct USB device driver is installed.
– The operating system supports USB devices.
POST error codes
In the following error codes, X can be any number or letter.
Error code/symptom FRU/action
062 (Three consecutive boot failures using
the default configuration.)
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
4. Microprocessor.
101, 102, 106 (System and processor
error)
v System board
114 (Adapter read-only memory error)
1. Failing adapter.
2. Run diagnostics.
151 (Real time clock error)
1. Run diagnostics.
2. Battery.
3. System board.
161 (Real time clock battery error)
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
106
IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual