IBM Infoprint 6500-v05, Maintenance Manual

Page: 66 / 544

Chapter 1
Troubleshooting Display Messages
66
060 PRINTER HOT
SEE USERS MANUAL Controller board sensors report
high temperatures on the board.
This message indicates internal
temperatures over 60
° Celsius
(140 ° Fahrenheit). Print jobs do
not create such temperatures, so
immediately determine that the
fans are operating and that all air
vents are unobstructed. It is
crucial that the exhaust vents on
the floor of the cabinet remain
unblocked, since hot air from
inside the printer is vented
through the cabinet floor. Nothing
must be stored under the printer.
Then check the operating
environment. A severe
environment is one with an
ambient temperature at or above
above 40
°
Celsius (104
°
Fahrenheit) or is dirty enough to
create blockage of the cabinet fan
vents. The printer must never be
run at ambient temperatures
greater than 40
° Celsius (104 °
Fahrenheit). If the printer is
located in such an environment,
relocate it to a cooler, cleaner
area.
1. Inspect printer environment for severity. Advise the user to move
the printer to cooler, cleaner location.
2. Power off and unplug the printer. Remove the paper guide
assembly or pedestal top cover. Check that all fan cables are
connected.
3. Inspect vents and fan airways for obstructions. Look underneath
cabinet models for items blocking the cabinet exhaust vents.
Remove any obstructions from vents and airways.
4. Remove the shuttle cover and Check the shuttle for electrical
shorts (page 252).
5. Install the paper guide assembly or pedestal top cover. Plug in the
printer and power it on. Load paper. Run the Plot Test for 1/4
page. If the problem reappears, the controller board or microcode
is suspect. Do the following:
6. Save the printer configuration values. (Refer to the User’s
Manual.)
7. Clear NVRAM (page 237).
8. Download and install the latest code from IBM First (page 231).
9. Power on the printer in download mode and load flash memory
(page 238).
a. If you encounter loading problems, go to the appropriate error
code for resolution.
b. If you encounter the failure or message that brought you to
this procedure, replace the controller board (page 319). After
replacing the controller board, DO NOT make the printer
READY, but proceed immediately to the next step.
10. Download and install the latest code from IBM First (page 231).
11. Power on the printer in download mode and load flash memory
(page 238).
Table 3. Message List
Operator Panel Message Explanation Corrective Action