IBM Infoprint 6500-v05, Maintenance Manual

Page: 43 / 544

Display Messages
43
Table 3. Message List
Operator Panel Message Explanation Corrective Action
001 END OF FORMS
LOAD FORMS Attention message: the printer is
out of paper. 1. Load paper. Press STOP . If message does not clear, go to the
next step.
2. Check forms for dark backs or holes/perforations large enough to
cause false END OF FORMS messages. Consider ordering the
black back paper detector switch assembly.
3. Check for black or colored back on paper being used in printer.
The paper out detector is optical and may not detect paper with a
black or dark backing facing the detector. Try media with a white
or light back. If media with white/light back works and black/dark
media does not, replace the paper detector switch with the
optional black back forms switch assembly.
4. Power off and unplug the printer. Remove the paper guide
assembly or pedestal top cover. Remove the barrier shield
(cabinet model) or the barrier shield and paper guide (pedestal
model). Make sure the sensors are securely snapped into the
bracket, the mounting screws hold the paper detector switch
assembly securely, and clean the sensors if they are dirty.
5. Check that connector P106/PMD is fully seated in connector J106
on the controller board.
6. Plug in the printer and power it on. Load paper. Replace the paper
detector switch assembly if the message appears.
7. Plug in the printer and power it on. Load paper. If the problem
reappears, the controller board or microcode is suspect. Do the
following:
8. Save the printer configuration values. (Refer to the
User’s
Manual.)
9. Clear NVRAM (page 237).
10. Download and install the latest code from IBM First (page 231).