IBM Infoprint 6500-v05, Maintenance Manual

Page: 55 / 544

Display Messages
55
031 END OF FORMS TMEOUT
LOAD FORMS On a coax interface, a timeout
message is sent to the host if
paper is not loaded within 10
minutes after
STOP was pressed
to clear an end of forms fault.
1. Load paper. Press STOP . If message does not clear, go to the
next step.
2. Check for black or colored back on paper being used in printer.
The paper out detector is optical and may not detect paper with a
black or dark backing facing the detector. Try media with a white
or light back. If media with white/light back works and black/dark
media does not, suggest to the customer that they order the
black-back forms RPQ, which will replace the paper detector
switch with a black-back forms switch assembly.
3. Power off and unplug the printer. Remove the paper guide
assembly or pedestal top cover. Remove the barrier shield
(cabinet model) or the barrier shield and paper guide (pedestal
model). Check that the paper detector switch assembly is
securely mounted in its bracket.
4. Check that connector P106/PMD is fully seated in connector J106
on the controller board.
5. Plug in the printer and power it on. Load paper. Replace the paper
detector switch assembly if the message appears.
6. Plug in the printer and power it on. Load paper. If the problem
reappears, the controller board or microcode is suspect. Do the
following:
7. Save the printer configuration values. (Refer to the User’s
Manual.)
8. Clear NVRAM (page 237).
9. Download and install the latest code from IBM First (page 231).
10. Power on the printer in download mode and load flash memory
(page 238).
a. If you encounter loading problems, go to the appropriate error
code for resolution.
Table 3. Message List
Operator Panel Message Explanation Corrective Action