IBM 88371RU, Maintenance And Troubleshooting Manual

Page: 99 / 186

Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field
service technician.
Error code/symptom FRU/action
163
(Real-time clock error)
1. Run the Configuration/Setup Utility program.
2. Battery.
3. Clear CMOS. See “Erasing a lost or forgotten password (clearing
CMOS memory)” on page 78.
4. System board.
164
(Memory configuration changed.)
1. Run the Configuration/Setup Utility program.
2. DIMM.
3. System board.
165
(Service Processor failure)
v
System board
175
(Hardware error)
v System board
177, 178
(Security hardware error)
1. Run the Configuration/Setup Utility program.
2. System board.
184
(Power-on password damaged)
1. Run the Configuration/Setup Utility program.
2. Clear CMOS. See “Erasing a lost or forgotten password (clearing
CMOS memory)” on page 78.
3. System board.
185
(Drive startup sequence information
damaged)
1. Run the Configuration/Setup Utility program.
2. System board.
186
(Security hardware control logic failed)
1. Run the Configuration/Setup Utility program.
2. System board.
187
(VPD serial number not set.)
1. Set serial number in the Configuration/Setup Utility program.
2. System board.
188
(Bad EEPROM CRC #2)
1. Run the Configuration/Setup Utility program.
2. System board.
189
(Three attempts were made to access the
server with invalid passwords)
v
Run the Configuration/Setup Utility program, and enter the
administrator password.
196
(Microprocessor mismatch error)
1. Move microprocessor in socket 1 to socket 2, and move
microprocessor in socket 2 to socket 1.
2. Microprocessor.
201
(Memory test error)
Note: If the server does not have the
latest level of BIOS code installed, update
the BIOS code to the latest level and run
the diagnostic program again.
1. DIMM
2. System board
229
(Internal cache error)
1. Microprocessor
2. Optional microprocessor (if installed)
Chapter 6. Symptom-to-FRU index
89