Note:
See
“System
replaceable
units”
on
page
122
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
165-342-000
(Service
Processor:
Failed)
1.
Ensure
latest
firmware
levels
for
ASM
and
BIOS
are
installed.
2.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
3.
System
board.
166-051-000
System
Management:
Failed
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system-error
log
and
BMC
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter
II
SlimLine.
166-060-000
System
Management:
Failed
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system-error
log
and
BMC
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter
II
SlimLine.
166-070-000
System
Management:
Failed
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system-error
log
and
BMC
log)
and
retry.
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter
II
SlimLine.
166-198-000
System
Management:
Aborted
(Unable
to
communicate
with
RSA.
It
may
be
busy.
Run
the
test
again.)
1.
Run
the
diagnostic
test
again.
2.
Correct
other
error
conditions
and
retry.
These
include
other
failed
system
management
tests
and
items
logged
in
the
system-error
Log
of
the
optional
Remote
Supervisor
Adapter
II
SlimLine.
3.
Disconnect
all
server
and
option
power
cords
from
the
server,
wait
30
seconds,
reconnect,
and
retry.
4.
Remote
Supervisor
Adapter
II
SlimLine,
if
installed.
5.
System
board.
166-201-001
System
Management:
Failed
(I2C
bus
error(s)
See
SERVPROC
and
DIAGS
entries
in
event
log.)
1.
If
installed,
reseat
the
Remote
Supervisor
II
SlimLine.
2.
DIMMs.
3.
System
board.
Chapter
6.
Symptom-to-FRU
index
99
Summary of Contents for 88371RU
Page 1: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 2: ......
Page 3: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: ...Server on off 8 to 80 Shipment 5 to 100 Chapter 1 General information 5...
Page 22: ...12 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 24: ...14 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 92: ...82 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 149: ...Appendix B Safety information 139...
Page 150: ...140 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 151: ...Appendix B Safety information 141...
Page 152: ...142 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 153: ...Appendix B Safety information 143...
Page 154: ...144 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 155: ...Appendix B Safety information 145...
Page 165: ...Appendix B Safety information 155...
Page 166: ...156 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 167: ...Appendix B Safety information 157...
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