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Note:
See
“System
replaceable
units”
on
page
122
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1601
(The
system
is
able
to
communicate
to
the
system
management
processor,
but
the
system
management
processor
failed
to
respond
at
the
start
of
POST.)
Complete
the
following
steps
before
replacing
a
FRU:
1.
Remove
the
ac
power
to
the
server,
wait
20
seconds;
then,
reconnect
the
ac
power.
Wait
30
seconds;
then,
turn
on
the
server.
2.
Flash
update
the
system
management
processor.
1.
Remote
Supervisor
Adapter,
if
installed
2.
System
board
1602
(Optional
service
processor
not
properly
installed.)
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
1762
(Hard
disk
configuration
error
(IDE
only))
1.
Hard
disk
drive.
2.
Hard
disk
drive
cables.
3.
Run
the
Configuration/Setup
Utility
program.
4.
SCSI
backplane.
5.
System
board.
178X
(Hard
disk
drive
error
(IDE
only))
1.
Hard
disk
drive
cables.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
System
board.
1800
(No
more
hardware
interrupt
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Failing
adapter.
3.
System
board.
1801
(No
more
ROM
space
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Failing
adapter.
3.
System
board.
1962
(Drive
does
not
contain
a
valid
boot
sector)
1.
Verify
that
a
startable
operating
system
is
installed.
2.
Run
drive
diagnostics.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
System
board.
2400
(Video
controller
test
failure)
1.
Video
adapter
(if
installed)
2.
System
board
2462
(Video
memory
configuration
error)
1.
Video
adapter
(if
installed)
2.
System
board
Chapter
6.
Symptom-to-FRU
index
91
Summary of Contents for 88371RU
Page 1: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 2: ......
Page 3: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: ...Server on off 8 to 80 Shipment 5 to 100 Chapter 1 General information 5...
Page 22: ...12 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 24: ...14 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 92: ...82 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 149: ...Appendix B Safety information 139...
Page 150: ...140 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 151: ...Appendix B Safety information 141...
Page 152: ...142 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 153: ...Appendix B Safety information 143...
Page 154: ...144 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 155: ...Appendix B Safety information 145...
Page 165: ...Appendix B Safety information 155...
Page 166: ...156 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 167: ...Appendix B Safety information 157...
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Page 172: ...162 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
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