IBM 88371RU, Maintenance And Troubleshooting Manual

Page: 122 / 186

Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field
service technician.
Error code/symptom FRU/action
3E20 (ServeRAID-5i only)
1. Remove the ServeRAID-5i controller from its slot and
install it in the proper PCI option slot.
2. Verify that the ServeRAID-5i controller is supported in
this server.
3. ServeRAID-5i controller.
4. System board.
3E2x
1. Reseat the ServeRAID controller.
2. Flash latest level of BIOS code and firmware for
controller.
3. ServeRAID-5i controller.
4. Integrated RAID controller on server).
4 xxx thru 5 xxx (Code DRAM error)
1. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
2. ServeRAID controller.
6 xxx (Cache DRAM error)
(ServeRAID-4H only)
1. Reseat daughter card.
2. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
3. ServeRAID controller.
7 xxx thru 8 xxx (Host/local PCI bus interface error)
1. Flash latest level of BIOS code and firmware for
controller.
2. If ServeRAID-4x controller, replace controller.
3. If ServeRAID-5i controller, integrated RAID controller
on the server.
9003
1. Flash latest level of BIOS code and firmware for
controller.
2. Confirm that this controller is a supported option for
this system.
3. ServeRAID controller.
4. Integrated RAID controller on the server).
9 xxx thru BZ xx (SCSI bus error caused by cables,
termination, defective drives, etc.). Z refers to the specific
channel or channels that cause the error.
1. Follow indications at “POST (ISPR) error procedures”
on page 113. Follow those instructions before
continuing with the next steps listed in this index.
2. SCSI cable.
3. SCSI backplane.
4. Hard disk drive.
5. ServeRAID controller.
EFFE (Firmware code corrupt or download jumpers are in
place)
1. Flash latest level BIOS and firmware for controller;
then, remove jumpers.
2. ServeRAID controller.
112
xSeries 336 Type 1879 and Type 8837: Hardware Maintenance Manual and Troubleshooting Guide