IBM 4400-006 - 4400 Model 006 B/W Direct Thermal, User Manual

Page: 102 / 326

Chapter 4
Windows Troubleshooting Tips
102
Cannot Browse The Ethernet Interface On The
Network
•
Have you looked under the right Windows workgroup? By
default, the Ethernet Interface will be found under
“WORKGROUP.”
•
Are you able to browse other Windows stations and devices on
the network from this same station?
•
Has this Windows station been given enough time to update its
registry so it can see this newly added workgroup device?
Sometimes Windows stations can take considerable time,
depending on the size of the network.
Printer Errors When Printing Or No Output
•
Is there a large job currently printing which is taking up all of the
printer resources? Usually when printing from Windows 95/98
stations, a busy printer can cause Windows to display a printer
error message. This is because it demands immediate printer
attention rather than holding the data until the printer is ready
again. The best way around this is to use a central spooling
station like an NT server.
•
Have you tried restarting the spooler under “Control
Panel:Services?” Sometimes this is needed to get printing
started.
NOTE: As a last resort, you may want to reboot the Windows
station. Sometimes this is the only option to completely
clear this situation. The Ethernet Interface usually has
nothing to do with this problem.