IBM 4400-006 - 4400 Model 006 B/W Direct Thermal, User Manual

Page: 170 / 326

Chapter 7
Troubleshooting (10/100Base-T)
170
•
When setting the Ethernet Interface up as a PSERVER, did you
specify a destination on the Ethernet Interface (e.g.,
d1prn
) for
the printer name, and did you remember this name is case
sensitive?
NOTE: Ethernet Interface destinations are case sensitive, so they
will not be recognized if they are typed incorrectly. By
default, they are all in lowercase. If you are setting up in a
Netware 4.x or Netware 5.x environment, the destination
must be renamed to uppercase to match the PCONSOLE
or Netware Administrator entry. Please see “
set dest
destination name newname
” on page 267 for
information on changing names.
•
Does the destination you used in your PSERVER setup have
the Novell service enabled? Please see “Commands” on page
259 for information on enabling/disabling services.
NOTE: The debug information that follows can be found by trying
to
telnet
the Ethernet Interface and issuing the
commands given or launching a browser to the Novell
status page on the Ethernet Interface (e.g.,
http://
192.168.11.9/networkNovellStatus.html
).
•
Try doing a
debug nest ipx
telnet command on the Ethernet
Interface (or find the “IPX Layer” section on the Novell HTML
status page). Check that a board has been bound to the
Ethernet Interface and that the network number is correct for
your network. If not, you may want to set a specific frame type
for the Ethernet Interface to use. You can find out what frame
type is bound to which board number using the
debug nest
odi
command (or from the “ODI Layer” section on the Novell
HTML status page).
•
Try a
debug nest fserver
telnet command (or find the “File
Servers” section on the Novell HTML status page). If no file
servers show up, then there is probably a problem with the
network connection, or the Ethernet Interface is not on a Novell
network. Try a
debug nest sap
telnet command (or find the
“SAP” section on the Novell HTML status page) to see if the
Ethernet Interface is seeing any network activity.