Service reference table
Table 16 shows a description of the error messages and the recommended actions.
Table 16. Service reference table
Error
message
Description
Action
See
Table 17.
System reported error message
Fan failure The customer has reported that a fan failure was reported to the
system.
1
Power
supply
failure
The customer has reported that a power supply failure was reported
to the system.
2
The customer has reported a failure to communicate with a host
or device
There is a communication failure on all ports.
3
There is a communication failure on some ports.
4
Visual LED observation
Slow yellow blink port LED (2 second blink).
5
Fast yellow blink port LED (one-half second blink).
5
Steady yellow port LED.
5
Slow green blink port LED (2 second interval).
5
Fast green blink port LED (one-half second interval).
5
Steady green port LED (port is online and the connected host or
device is not sending data).
0
Flickering green port LED (port is online and the connected host or
device is sending data).
0
Port LED is off (and a GBIC and cable are installed).
5
Port LED is off (no GBIC is installed).
0
Port LED is off (GBIC is installed but no cable).
5
Switch ready LED is in any state other than steady green.
6
Power supply LED is in any state other than steady green.
7
Action codes and recommended actions
Table 17 shows the action codes and the recommended action for each action
code.
Table 17. Action code and recommended actions
Action
code
Recommended action
0
Normal, no action required.
1
See “Fan failure action (action 1)” on page 36.
2
See “Power supply failure action (action 2)” on page 36.
3
See “All ports fail to communicate action (action 3)” on page 37.
Chapter 4. Maintenance action plans
35
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