IBM 2109 - SAN Fibre Channel Switch Model S16, Service Manual

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For IBM or your reseller to provide warranty service for a feature, conversion, or
upgrade, IBM or your reseller may require that the Machine on which it is installed
be 1) for certain Machines, the designated, serial-numbered Machine and 2) at an
engineering-change level compatible with the feature, conversion, or upgrade. Many
of these transactions involve the removal of parts and their return to IBM. You
represent that all removed parts are genuine and unaltered. A part that replaces a
removed part will assume the warranty service status of the replaced part.
If a Machine does not function as warranted during the warranty period, IBM or your
reseller will repair it or replace it with one that is at least functionally equivalent,
without charge. The replacement may not be new, but will be in good working order.
If IBM or your reseller is unable to repair or replace the Machine, you may return it
to your place of purchase and your money will be refunded.
If you transfer a Machine to another user, warranty service is available to that user
for the remainder of the warranty period. Give your proof of purchase and this
Statement to that user. However, for Machines that have a life-time warranty, this
warranty is not transferable.
Warranty service
To obtain warranty service for the Machine, contact your reseller or call IBM. In the
United States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call IBM at
1-800-465-6666. You may be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either
at your location or at IBM’s or your reseller’s service center, to restore a Machine to
good working order.
When a type of service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally
equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item. Before IBM or your reseller exchanges a Machine or
part, you agree to remove all features, parts, options, alterations, and attachments
not under warranty service. You also agree to ensure that the Machine is free of
any legal obligations or restrictions that prevent its exchange.
You agree to:
1. Obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
2. Where applicable, before service is provided:
a. Follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides,
b. Secure all programs, data, and funds contained in a Machine, and
c. Inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Extent of warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
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IBM SAN Fibre Channel Switch: 2109 Model S16 Installation and Service Guide