HYBREX G1 8-24, Manual

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98
Hold (Exclusive)
Description
Exclusive Hold allows a station equipped with a G1-824 digital telephone set to temporarily disconnect
from a call without the call being terminated. The difference between Exclusive Hold and System Hold
(see page 99 of this document) is that exclusive hold associates the held call with the station that placed
the call on hold. When on exclusive hold, the held caller will hear silence, music from the internal system
music synthesizer or audio from an external device (such as a radio). A call on exclusive hold cannot be
readily retrieved by any other station. On all G1-824 digital telephone stations, a call on exclusive hold
will appear to other stations as a busy line (steady illuminated red pushbutton).
Conditions
Exclusive Hold is available only from a G1-824 digital telephone set. It cannot be applied from a single
line telephone.
Calls on Exclusive Hold may not be retrieved by a single line telephone.
Exclusive Hold can only be applied to outside Trunk calls. It does not apply to intercom calls.
Calls placed on Exclusive Hold for a period exceeding the time limits set on Mode 05-01-02, Exclusive
Hold Recall Timer will re-ring the station where the call was placed on exclusive hold. If the station is
busy or does not answer the recall within the time period defined on Mode 05-01-03, Hold Recall
Timeout, the call will then also ring the console.
Programming
Mode 05-01-02, Exclusive Hold Recall Time determines how long a caller may be left on Exclusive Hold.
A call that is held for a time exceeding the Exclusive Hold Recall Time will recall to the station that placed
the call on hold. Valid timing parameters are listed in the table below:
Exclusive Hold Recall Time 05-01-02 0=30 seconds 1=60 seconds
2=90 seconds 3=120 seconds 4=150 seconds 5=180 seconds
6=210 seconds 7=240 seconds 8=253 seconds 9=No Recall
Mode 05-01-03, Hold Recall Timeout assigns the acceptable time limit for a held call to recall at the
holding station only. When this timer is exceeded, the held call will also ring the console. The acceptable
values are the same as those listed above for Mode 05-01-02.
Mode 05-12-03 Exclusive Hold Enable allows Exclusive Hold to be enabled or disabled on a system-wide
basis. A setting of 0 (Default)=Enables Exclusive Hold for the system. A setting of 1=Disables Exclusive
Hold for the system.
Note:
The console that is rung when the Hold Recall Timeout expires will be selected from the assigned
group (Mode 04, Console Assignment) determined by the group assignment of the station on
Mode 41-[STN]-01.
Operation
To place a call on Exclusive Hold:
A G1-824 digital telephone set places a call on Hold by pressing [HOLD],[HOLD]. The call is now on
exclusive hold.
To retrieve a call on Exclusive Hold:
From the set that held the call:
Press the Flashing Trunk Key. The held party is reconnected to the station.
From another set:
1.
Press the Red Trunk key. Busy tone will be returned by the telephone set.
2. Press [HOLD]. The call is now connected to the station.